Apartments in Benton Harbor

"Nice safe parking. Great breakfast. Nice pool. Most of the staff are great, wonderful in fact. However i encountered a staff member that needs customer service counseling. The sink and bathtub drains are very slow. Nice bathroom with nice shampoo and ect. The lampshade was missing from the lamp on the bedstand. The room was clean and smelled nice. "

"Great place! Nice views of the lake, close to all the cute lakeside towns, and the hot tub was a great addition to a cold spring week stay. Very spacious and sociable for a family vacation."

"Don't book this location. The property is currently under construction. Pool and hot tub were closed. There was no breakfast. The first room we were assigned had no functioning light in bathroom or the vanity area. In the next room that they assigned us, the toilet was not properly attached to the floor and rocked forward when you sat down. In the night I noticed leakage around the toilet. It was half way across the floor in front of toilet and reached the tub. Don't know if it was sewage of fresh water, but didn't want to step on that coming out of the bath. When I reported it, the voice on the front desk ring doorbell couldn't be bothered to show up in person. He did assure me that he would look into it, in a condescending way that made me think that he believed that I forgot to close the shower curtain and the water was my fault. No apology was given. "

"We've stayed at this facility a couple different times, so I find it satisfactory."

"This hotel is clean, new, and the staff is lovely. We have had to extend stays unexpectedly and they accommodated us without issue. Location is super convenient for us and why we are in town. Close to loads of restaurants and shopping and the tourist areas as well. "

"Found hair in the shower, which was totally gross and not sanitary at all. To make matters worse, there wasn't even a complimentary breakfast, which is a bummer. The staff seemed pretty checked out, I even saw one of them sleeping! Definitely not the experience I was hoping for."

"Staff were very kind, and accommodating "

"Better not charge me !! Your ad on shoi am adws pool and whirlpool . The absolute 1st picture . I called a week before I went . They told me the pools were good . I get there? Pools are closed for the winter. . "

"Room was clean the pool wasn't open"