Business Room (Business Class)

Reviews of Radisson Blu Bengaluru Outer Ring Road

5 out of 5
Radisson Blu Bengaluru Outer Ring Road
Sy No 90/4 Munnekollalu Village, Marathahalli-Outer Ring Road, Bengaluru, Karnataka

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 62 reviews" "
Rating 8 - Good. 17 out of 62 reviews" "
Rating 6 - Okay. 2 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 5 out of 62 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Booked thru Expedia. Restaurant staff told us breakfast was included,but reception desk tried charging. We had to ask for manager to decide and he finally waived b/f charges. Needs better communication
Stayed 3 nights in Jan 2024
Response from Rupam Dutta on 1 Mar 2024
Dear Mr. Mohan, At the onset, my sincere apologies for inconvenience during your stay at Radisson Blu Bengaluru Outer Ring Road.I am very concerned and embarrassed; we try our best to train our people to deliver services of highest standards. Your valuable feedback has been shared with the concern department and corrective measures are being taken to avoid any reoccurrence in future.We deeply appreciate your patience and understanding in sharing your detailed feedback with me. I stand committed to ensure immediate action in all the areas mentioned above. I would like to thank you for appreciating the other experience. We take great pride in our hospitality offerings.Thank you for bringing these issues to our attention, and we look forward to the possibility of welcoming you back in the future.

2/10 Terrible

Rajni

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Rupam Dutta on 1 Mar 2024
Dear Ms. Rajni, I sincerely regret the inconvenience.Thank you very much for your feedback. It was extremely important for us to have a first-hand understanding. I have discussed with my team, with the sole intent of improving upon our mistakes and areas which needs attention. I will make it a point that you will find visible change the next time you come and stay with us.Should your travels bring you to Bengaluru , please do write to me directly and I assure you an extremely pleasant stay.

10/10 Excellent

Ashwini Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & comfortable room
Good location and comfortable rooms. The breakfast is quite good.
Stayed 4 nights in Sep 2023

10/10 Excellent

Chetan

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are nice
Stayed 6 nights in Sep 2023

6/10 Okay

Husain, San Diego

Liked: Staff & service
Great central location and comfortable stay however room was small, carpets were dirty, towels were very old or of poor quality. Trash can did not open. Staff was courteous and helpful however the overall experience was not what you'd expect from a 5 star hotel so I was surprised they have that rating.
Response from Rupam Dutta on 6 Sept 2023
Dear Mr Husain, Thank you for taking the time to share your experience with us.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we apologize for the concerns you shared about your experience at this hotel. I have addressed your feedback with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Rupam Dutta on 6 Sept 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Swayam

Liked: Cleanliness, staff & service, property conditions & facilities
Located at the outer ring road this hotel is equidistant from all the major locations. I liked my stay in the hotel
Stayed 3 nights in May 2023
Response from Rupam Dutta on 20 Jul 2023
Dear Swayam,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Mayank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Rupam Dutta on 20 Jul 2023
Dear Mayank,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

8/10 Good

Jeramyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Rupam Dutta on 20 Jul 2023
Dear Jeramyn,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

2/10 Terrible

vishal

Stayed 1 night in Feb 2023
Response from Rupam Dutta on 20 Jul 2023
Dear Vishal, Thank you for taking the time to share your experience with us.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we apologize for the concerns you shared about your experience at this hotel. I have addressed your feedback with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

4/10 Poor

Fabio

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The Radisson Blu Outer Ring Road does not offer the same benefits as other five star hotels in Bengaluru. The overall feeling is quite underwhelming.
Stayed 1 night in Oct 2022
Response from Rupam Dutta on 20 Jul 2023
Dear Fabio, Thank you for taking the time to share your experience with us.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we apologize for the concerns you shared about your experience at this hotel. I have addressed your feedback with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Sunghoon, Oberursel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel itself was OK but carpet of room has some stains and surrounding was not pleasant
Stayed 2 nights in Aug 2022
Response from Rupam Dutta on 20 Jul 2023
Dear Sunghoon,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Oren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel, good service
Stayed 2 nights in Aug 2022
Response from Rupam Dutta on 20 Jul 2023
Dear Oren,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

hillik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022
Response from Rupam Dutta on 20 Jul 2023
Dear Hillik,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

8/10 Good

Stefano

Stayed 10 nights in Mar 2022
Response from Rupam Dutta on 20 Jul 2023
Dear Stefano,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

2/10 Terrible

DEEPTHI, GLASTONBURY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gave a small room and i already complained and also Shower was not working including TV This hotel is not worth 2 stars Also. Frint desk and customer service is poor Horrible stay Never book again this hotel
Stayed 1 night in Feb 2022
Response from Rupam Dutta on 20 Jul 2023
Dear Deepthi, Thank you for taking the time to share your experience with us.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we apologize for the concerns you shared about your experience at this hotel. I have addressed your feedback with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

4/10 Poor

Vivek, Jersey City

Disliked: Staff & service, amenities, property conditions & facilities
Staff wasn’t very coordinating. Terrible experience at morning breakfast- felt like street chaos with handful of staff trying to cover up. They would listen to you but never action unless you remind them 5 times. Room was just ok with small bathroom. Minimum amenities.
Stayed 2 nights in Dec 2021
Response from Raju, Revenue Manager on 29 Dec 2021
Dear Mr Vivek, Thank you for taking the time to share your stay experience with us. We made a note of your dissatisfaction pertaining to Breakfast experience. I have personally taken up this with my team and assure you that we will certainly address these issues. Your feedback is important as it helps us to pay attention to certain areas and implement changes to enrich the experience of our guests. We are grateful for your review and hope that this one incident will not put you off from our brand. We sincerely look forward to welcoming you on your next visit to Bangalore. Sincerely, Radisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Manish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, value for money
Stayed 7 nights in Nov 2021
Response from Raju, Revenue Manager on 29 Dec 2021
Dear Guest, Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again. Sincerely, Radisson Blu Bengaluru Outer Ring Road

8/10 Good

Manish

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property.
Stayed 2 nights in Nov 2021
Response from Raju, Revenue Manager on 29 Dec 2021
Dear Guest, Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again. Sincerely, Radisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Debjyoti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2021
Response from Rupam Dutta on 20 Jul 2023
Dear Debjyoti,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Quite place.
Great experience. Spotless rooms.
Stayed 1 night in Sep 2021
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

4/10 Poor

Dhinesh Kumar

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing service
The service was very poor. The person did not respond with respect. When you're in a service industry, the way you treat the customers is important. Especially for Radisson Blu standards. Very disappointed in the way the check in process and reception service was handled.
Stayed 1 night in Sep 2021
Response from Rupam Dutta on 20 Jul 2023
Dear Dhinesh, Thank you for taking the time to share your experience with us.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we apologize for the concerns you shared about your experience at this hotel. I have addressed your feedback with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business stay!
I had an amazing stay at Radisson for my recent Bangalore Business trip. Some of the highlights: - Free two way office drop off: super helpful for bad traffic - Ample sofa space on Floor 1 to host team for informal meeting and snacks - Great internal restaurants - Great breakfast - Rooms were professional with all amenities - I was greeted by their Marketing/Sales manager once who was very interested to learn that I am starting an office in Bangalore and might be a frequent visitor. She gave her card and asked me to connect with her for long term rates and privileges.
Stayed 3 nights in Nov 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

jeramyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lean with great breakfast
Very clean, great breakfast. The business rooms include two pieces of laundry per day. Did I mention the breakfast was amazing? Good selection of global foods.
Stayed 6 nights in Nov 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Jeramyn,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

8/10 Good

Conor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Conor,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled USA to India on 10 business trips. Whether for business, pleasure, or both, you can't go wrong at this Radisson Blu hotel. Even if you're not a breakfast person, this hotel will pamper you with anything you care to eat until 10:30am, with a massive buffet of every selection you would ever want. The rooms are comfortable and clean, and the staff is attentive to your every need. If you were responsible to design the guest experience for a hotel chain, there's would be the model. I cannot imagine a guest would ever be disappointed staying here. Reviewed 2019 November.
Stayed 3 nights in Nov 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

Stayed 7 nights in Aug 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but sort the power out
The restaurants in the hotel are very good, and serve a mix of Indian, North West Frontier Indian, pan Asian, Moroccan steak/grill depending on which one you go to. I didn't get a chance to use the gym, spa or pool but the rest of the hotel suggests they would also be of very good quality. One thing that was quite annoying were power cuts in the evening. While core function circuits like the lifts (and, amusingly, wifi) remain operational there were several outages of other circuits, including lighting, room power and so on. The impression I got from the staff was that this was a common occurrence, and indeed, there were a few on consecutive nights. They would only last about 30 seconds or so, but still pretty annoying. Other than that, the hotel was fine and seems to be among the better choices in the area. The surrounding area, there isn't really much to speak of; it's a chaotic road which serves the tech hub offices and isn't the sort of place you would wander around exploring - if you want to go into Bangalore itself it's quite a way in a cab.
Stayed 3 nights in Aug 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Dan,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel - tastefully decorated with warm, friendly staff. The rooms are spacious and confortable with plenty of amenities. The food in all the restaurants is also amazing. And, I can honestly say this hotel is immaculately clean and well maintained. One of the best properties I have ever stayed at.
Stayed 3 nights in Jul 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms with lot of natural lights. Good spread for breakfast
Stayed 1 night in Jul 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

8/10 Good

Dherendra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 2 nights in Jul 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Rupali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Good staff. Warm welcome
Stayed 1 night in Jun 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Good business hotel to nearby tech park
Hotel room is nice. Staff can be little slow and inefficient at times.
Stayed 2 nights in May 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect business trip
The hotel is in a good location and the service was impeccable. The room was large, clean and extremely comfortable. I visited the buffet breakfast, the exec lounge and experience room service. The food was all great quality and delicious. I used the free shuttle between the hotel and the office I was visiting. Of course, the time of the journey was unpredictable, but when we had agreed a set time, the driver was always there. The hotel also arranged very reasonably priced airport transfers each way. A great stay and I would 100% recommend this hotel.
Stayed 1 night in Feb 2019
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

My stay was perfect. Hotel offers everything one needs for a comfortable stay.
Stayed 2 nights in Nov 2018
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

I stayed in the Business room and my experience was excellent.
Stayed 1 night in Nov 2018
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Dave, Ringwood, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - wonderful food, courteous staff
Really enjoyed my stay at Radisson Blu. All staff were very helpful and polite and the food was delicious and plentiful. The room was very comfortable and cool with everything you could want available. Highly recommended.
Stayed 3 nights in Sep 2018
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Kept Secret - Delightful
Good service, friendly staff, great choice of restaurants & good food. Considerably bigger hotel than the others in the area. Executive suits are good but shouldn’t have executive lounge access included. Taking second elevator from First to Ground Floor can be challenging at busy time of the day.
Stayed 3 nights in Jun 2018
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendous stay
I usually do not leave scathing reviews but this stay deserved one. Arrived at 3 in the morning. At 6 am there were workers right outside my window in the 3rd floor terrace. I asked to change the room and they readily agreed. Second night at one in the morning, I was woken up by drilling and hammering noises in the room above me, really loud noises of workers in the room above. I call reception and they promise to stop. But it continues for another 15 minutes before I call again and after 5 minutes they stop. Next day I complain really badly as I lost my temper and they call me after 15 minutes to say they will work again in the room and they change my room to the top floor. The hotel is going through renovations and its warm in the corridors as they switch off the air conditioner and in the room also it was warm even with air conditioner. The location is great and that is why I was forced to stay there. Had a bad experience last time around as the shower did not work. Really unprofessional of the hotel to do renovation work early in the morning. Stay away from there till they finish renovations.
Response from Rupam Dutta on 20 Jul 2023
Dear Guest, Thank you for taking the time to share your experience with us.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we apologize for the concerns you shared about your experience at this hotel. I have addressed your feedback with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

8/10 Good

Aditya

Liked: Cleanliness, staff & service, room comfort
Good for business
Loud noise at night, but was from properties around the hotel. Service and staff were very good.
Stayed 2 nights in Jun 2017
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and good food
The staff were excellent, especially the Duty Manager's who really helped me to transport across the city.
Response from General Manager on 7 Mar 2017
Dear Guest, Thank you for sharing your positive feedback about our Staff at Park Plaza Bengaluru. We are glad to note that you enjoyed your stay with us and appreciated our staff and transport services. We appreciate your personal rating of your experience and would like to reassure you of our commitment to superlative customer care and sincerely look forward to your continued patronage.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Great restaurant selection. Very friendly and helpful staff. Tranquil spa.
Response from General Manager on 7 Mar 2017
Dear Guest, Thank you for sharing your positive feedback about our restaurant and helpful staff at Park Plaza Bengaluru. We are glad to note that you enjoyed your food at restaurant with us and appreciated our food, staff ,services and Spa. We appreciate your personal rating of your experience and would like to reassure you of our commitment to superlative customer care and sincerely look forward to your continued patronage. Best Regards, Park Plaza, Bengaluru

8/10 Good

Alka, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Updated hotel, but AC issues
Beautiful hotel, but AC wasn't working in either room we had booked. Room stayed at 72+ degrees F. Quite warm and uncomfortable. Hotel compensated total of 1000 rupees, which doesn't seem like much. The bill was also not matching the price at which I booked through a third-party site, and it took 45 minutes to resolve.
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Rupam Dutta on 20 Jul 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Radisson Blu Bengaluru Outer Ring Road we thank you for your business and we hope to see you again.Sincerely,Rupam DuttaGeneral ManagerRadisson Blu Bengaluru Outer Ring Road