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"I stayed at the Azaya Beach Resort and originally booked a 7-night stay. However, due to the extremely poor condition of the hotel and multiple safety concerns, I checked out the following day and booked another hotel instead. Upon check-in, the shower in my room was not working. I informed the staff and asked them to fix it while I went out for dinner. When I returned, nothing had been repaired, and worse, my room had been left unlocked with three laptops, my passport, and other valuables inside. This was completely unacceptable and highly unsafe. The room itself was in very poor condition. There were stains on the bedding and bathrobes, the slippers provided were far too small, and the bathroom doors had no “push” or “pull” signage. Initially, I thought the shower door was broken because it barely opened when pulled. When I asked staff for assistance, they told me that was simply how far it opened. Only later did I discover it needed to be pushed instead. There was also no rubbish bin in the room. Housekeeping standards were extremely poor. The curtains were blackened at the bottom, no one replenished amenities the next day, and the tea, coffee, and cups were never replaced. The lighting and switches throughout the room were confusing and poorly designed. The mirrors were peeling away at the edges, several floor tiles were cracked, there was no desk to work from, and the television screen had a visible shadow defect.The food quality was also terrible. It won't let me type"

"Family friendly resort, very clean rooms"

"Great location and the staff is truly amazing! I’d definitely stay again."

"The entire stay was remarkable from the staff to the food to the room. Exceptional service, delicious food. Would look forward to coming back….."

"Menu selection was good my kid loved it"

"Excellent location for beach walks , shacks, late evenings to watch sunset from beach with a drink. Staff can't do enough, really helpful. Taxes at resort are 18% , though that is the same in all. Avoid wine unless you're happy pay about £16 a glass."

"Our 2-night stay at Taj Cidade de Goa Horizon was nothing short of exceptional. From the moment we arrived, the experience felt warm, seamless, and truly luxurious. A special mention to Isha for her incredible help and patience during check-in. She made us feel welcomed and at ease right away, setting the tone for the rest of our stay. The hospitality extended throughout the property was outstanding. Bagwant from the security team stood out for his courteous and attentive approach, always greeting us with a smile and ensuring everything felt safe and comfortable. We also deeply appreciate Haydin, the duty manager, who handled an issue we encountered with remarkable efficiency and professionalism, it was resolved so quickly that it barely disrupted our experience. The property itself is stunning, with breathtaking views, beautifully maintained spaces, and a calm, relaxing atmosphere that makes it hard to leave. Every detail, from the rooms to the service, reflects the high standards you expect from Taj. Overall, it was a memorable stay, made even more special by the wonderful team. We’ll definitely be coming back. "

"The check in was good staff friendly and helpful The swimming pool was clean and big. The food in resort always freshly made. Also there’s lots of greenery around the resort. The beaches are walking distance of around 15 minutes. I have been to Goa a few times would rate Carina best experience and best deal for the money. Already looking to book same resort for next holiday sometime in December/ January. My thanks to all the staff."

"Rooms are well proportioned and amenities properly thought through . "