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Reviews of Inner Mongolia Grand Hotel Wangfujing

4 out of 5
Inner Mongolia Grand Hotel Wangfujing
2 Chong Wen Men Nei St, Dong Cheng Dist, Beijing, Beijing

Reviews

8.6

Excellent

Rating 10 - Excellent. 321 out of 720 reviews" "
Rating 8 - Good. 314 out of 720 reviews" "
Rating 6 - Okay. 55 out of 720 reviews" "
Rating 4 - Poor. 23 out of 720 reviews" "
Rating 2 - Terrible. 7 out of 720 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

KEE CHYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Angela Hou on 20 Nov 2023
Thanks a lot for your praise to our hotel.Hope that you will recommend our hotel to your family members and friends.

10/10 Excellent

fan

Stayed 1 night in Oct 2023
Response from Angela Hou on 2 Nov 2023
Thanks a lot for your full marks and look forward to your next staying with us.

8/10 Good

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Central Hotel
Very Central. Friendly staff. Close to the subway and all tourist attractions as well as food. Terrible aircon and wifi
Stayed 3 nights in Oct 2023
Response from Angela Hou on 24 Oct 2023
Thanks a lot for your praise to the service and location of our hotel.For the facilities in the room,we will make more to improve the WIFI in future.Look forward to your next staying with us.

10/10 Excellent

julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
great hotel , amazing breakfast!
Stayed 4 nights in Sep 2023
Response from Angela Hou on 11 Oct 2023
Thanks a lot for your praise to the location and breakfast of our hotel.Look foward to your next staying with us.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
I stayed for 3 nights. The room was fine and was kept very clean by the staff. The reception and concierge staff i particularly want to highlight. They were all so helpful to me throughout my stay, despite the language barrier they couldnt do enough to assist me.
Stayed 3 nights in Aug 2023
Response from Angela Hou on 16 Aug 2023
Thanks a lot for your praise to the room cleaning and service of our hotel.Look forward to your next staying with us.

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay. Friendly staff. Very clean.
Stayed 2 nights in Jul 2023
Response from Angela Hou on 11 Jul 2023
Thanks a lot for your praise to the service and room facility.Look foward to your next staying with us.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel with Great Service in Central Beijing
Great hotel located near many major monuments and subway station. Concierge service desk is super helpful and friendly. We stayed for 6 days and enjoyed the daily breakfast so much that we missed lunch several days. I will definitely stay in this hotel again when visiting Beijing.
Stayed 6 nights in Dec 2019
Response from Angela Hou on 29 Nov 2022
Thanks a lot for your comments of 10 scores to our hotel.Hope that you will enjoy our dinner next time staying with us.

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean rooms and good location. Nearing WangFujing
Stayed 3 nights in Dec 2019

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel with convenient location but
A clean and up scale hotel with great staff and great breakfast. But it is across the street from the park.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
the air-condition is centralised, which means all rooms have the same temperature and this is pretty absurd and disappointing. although it is winter and it is cold outside, the rooms are set at above 30 deg cel and it makes the experience unbearable. i have to borrow a not-so-useful fan and open the window for every night.
Stayed 4 nights in Dec 2019

8/10 Good

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ambience , so happy to stay here
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room but a bit aged. Location not as good as expected
Stayed 3 nights in Oct 2019

8/10 Good

Cherish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but overpriced hotel restaurants.
Really nice hotel, hotel restaurants were very expensive, and there weren’t a lot of restaurants super close. They were about a 10 min walk away. Great location, close to the Forbidden City, Temple of Heaven, Pearl Market, Silk Market, and the Metro system. There was always someone who spoke English, the staff members who didn’t were very nice and would go get the person who spake English.
Stayed 4 nights in Sep 2019

8/10 Good

FMH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was good we had a good view but were only there for one night. The carpet was a bit stretched in the room make parts a trip hazard. The metro is 5-10 mins away. Breakfast was good. The staff were helpful.
Stayed 1 night in Aug 2019

8/10 Good

AKA, New Orleans

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is a beautiful and perfectly located hotel with a few problems. The rooms are lovely but the bathrooms have mold in the showers. The staff is not multilingual as advertised. They also do not have a shuttle to the airport (as advertised) and it feels like the concierge and staff are just trying to find ways to make money on the side.
Stayed 2 nights in Jul 2019

8/10 Good

Maria Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected... near to Subway, close to city, 'themed' hotel, spacious room, great room amenities, amazing room service.
Stayed 3 nights in Jun 2019

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Good location, comfortable room.
Stayed 4 nights in May 2019

8/10 Good

Chandrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Todd

Get your receipt at check out.
Hotel was better two years ago. Now, just an average hotel in a good part of Beijing. Be alert when checking out. If you book and pay online they will tell you your reservation is paid at check out. Ask them for a invoice and they tell you you're all paid and good to go. Came home and found the hotel charged my CC thirty four sixty two the day after I checked out. No known food charges, no known charges of any kind. Of course, trying to contact the hotel now for an explanation will be a total waste of time. 12 time traveler to Beijing and I've never had this happen to me until my recent say at Inner Mongolia.
Stayed 8 nights in Apr 2019

8/10 Good

Fred

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient, rooms were fine. Only downside is that the crossroad in front of the hotel is not very practical, so drivers had to make huge detour to access hotel. It is worth crossing the pedestrian bridge to go towards Tian An Men and Forbidden City. Mongolian restaurant is not very well decorated but food is really good.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and we had a very spacious and comfortable room, we found the hotel to be in excellent condition and well maintained and the room doors very secure. The stuff were mostly helpful but English was very limited. My son is studying chinese in China but even with his help things were not easy. Hotels here do not work like western hotels, we paid the 500RMB deposit but when we tired to sign things to the room if it was above the 500 deposit we were not allowed, they did take international credit cards mainly Visa just make sure you have enough cash. This hotel is walking distance to the local underground line and it is a very quick trip to the main tourist areas. if you use taxis make sure you have the hotel name and address in chinese to show the driver. There are also parks and shop very close by. Our only disappointment was the staff and price of the Hot Pot restaurant, we were made to feel very unwelcome and it was very expensive but it had been a long day and we just wanted a meal at the hotel.
Stayed 3 nights in Apr 2019

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel perfect location
Perfect location and good hotel. The only little bad point is that they have a very small area for breakfast for such a big hotel. If was hard to find a place to seat. Otherwise, really good.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
No air conditioning.Inspite of requesting to repair as they shut it down for this time of the year.
Stayed 3 nights in Apr 2019

8/10 Good

Rina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The price was very good and the staff were kind and courteous when we needed help. This hotel was close to many of the major attractions and to the subway in Beijing.
Stayed 2 nights in Apr 2019

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this was my 2nd time staying here. It is a great place to stay. All about it is great
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like almost everything we experienced with our stay.
Stayed 3 nights in Apr 2019

8/10 Good

William, Phoenix, AZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a nice location for visiting The Forbidden City. They have a couple of good and distinct restaurants that are worth exploring. The breakfast buffet is pretty poor as to western food. Service is normally good. One thing that bothered me was the mold on the union of the bathroom walls and floors. No Spanish spoken in the hotel, English is just barely understood, that seems to be the norm in China.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful, language barrier easily overcome with technology / charades!
Stayed 11 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everthing was very good. Unfortunately the staff spoke very little English. When I booked this on line I went by the reviews and there was no mention regarding the lack of English. The first night I had dinner there the server hovered over me and did not move until I had made my decision. I also leared from my guide that this was not an International hotel like the Novotel but rather one that was more for the Chinese visiting Beijing.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Xiaozhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went I take Package tour for great Wall of china your guy shown me this amount of money but on the day itself, The tour guide ask me to pay a different amount. The different was about 50 per person.
Stayed 6 nights in Jan 2019

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

4/10 Poor

Sean, San Francisco CA

Disliked: Cleanliness, staff & service, property conditions & facilities
This got to be one of the most disappointing stays I had. Front desk service varies by widely from courteous to uninterested, gym facility is in the back of offices, the foot spa is practicing prey and rip off and in my opinion should be shut down for its shady operation. Many people say breakfast is good, this is a total joke. There are not many selections and 90% of the dishes are made lukewarm and taste poor. It's no better than a 3 star hotel. It made you wonder why a government run hotel can be this bad. The only good thing they have is the pretty lobby horse. It's such a waste in this prime location. I am sure the hotel management is incompetent and non hospitality trained.
Stayed 1 night in Jan 2019

10/10 Excellent

Leonie, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff. Great central location. The reception and concierge staff ( especially Michael), were extremely helpful
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Great location. Buffet breakfast was nice
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018