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"Clean room and very comfy bed. Bathroom nice. Quiet area. Staff very friendly. "

"Looking really old - not the Malmaison of old - freezing cold room with thermostat “barred” from increasing temperature. Carpet fraying, decor tired. Time to move on to more modern hotels. Sad really."

"Room a little tired, tv signal worked intermitantly and sink was blocked"

"Had to look for check in staff on arrival was found in kitchen taking to colleague. One member of breakfast team was abrupt and not friendly. Room was clean. It was what we would expect from a budget hotel but we would have expected some members of staff to be better. "

"Spacious clean room. Very quiet on the 6th floor - slept brilliantly. Nice breakfast. Lovely staff. Parking nearby was reasonably priced. "

"We use this hotel as it is central to theatre land and lots of great restaurants. Room was excellent, clean and very comfortable. The only downside was our complimentary mini bar had not been restocked after the previous occupancy. This was soon rectified following a call to reception. The staff were friendly and attentive. Breakfast was plentiful with both hot and cold choices."

"Lovely room, clean and large. Staff were approachable and friendly. Great position for theatre and entertainment "

"Great location. Lovely comfortable rooms. Really enjoyable stay"

"Lovely sized rooms. Only downside was the bar stopped serving food at 7pm. "