Exterior

Reviews of Country Inn & Suites by Radisson, Beckley, WV

3 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 348 out of 1137 reviews" "
Rating 8 - Good. 273 out of 1137 reviews" "
Rating 6 - Okay. 206 out of 1137 reviews" "
Rating 4 - Poor. 187 out of 1137 reviews" "
Rating 2 - Terrible. 123 out of 1137 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful, room was very nice and comfortable.
Stayed 1 night in Mar 2024

6/10 Okay

Sanjeev, Morrisville

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great customer service but property condition could have been improved.
Stayed 1 night in Mar 2024

10/10 Excellent

kasia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately our bathroom wasn’t clean, there was pieces of Trash on the floor. Hotel is older and some areas smelled bad. Very limited breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Alayna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Breakfast being included is a huge plus. Pool was awesome. Pet friendly ❤️
Stayed 3 nights in Mar 2024

6/10 Okay

Nancy

Disliked: Amenities
Breakfast they promote was disgusting…cold, tasteless and staff was rude shoving everyone out of the way to replenish. Why bother?! It used to he great, what happened? Better to have nothing and also no fruit??
Stayed 1 night in Mar 2024

4/10 Poor

Shannon, Meadville

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was loud all night! Our room had a buzzing noise that never stopped. Room wasn’t overly clean.
Stayed 1 night in Mar 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Could use an update
Stayed 2 nights in Feb 2024

8/10 Good

mark

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was decent. Staff was helpful. Room was decent. They had a pool that stayed open until 10pm. I didnt go swimming but it seemed most people that stayed was generally happy, which made the overall experience nice for us as well
Stayed 2 nights in Mar 2024

4/10 Poor

Hans, Burlington

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Very dated
Stayed 1 night in Mar 2024

6/10 Okay

Jennifer

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a necessary stop and place to sleep with our dog on a road trip. Rooms were not clean. We knew what we signed up for but would not want to stay again.
Stayed 1 night in Mar 2024

2/10 Terrible

Christiaan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside and reception is in decent condition . Check in was not a great experience. The toilet in the room was blocked and the phone broken . When reporting this to the reception , it took very long before we were assisted and the response not great . Room was moved as they didn’t have anyone to unblock the toilet. We were moved to an accessible room with no bath - they didn’t ask us if this was ok - very limited communication. Swimming area was dirty and need some maintenance. Room didn’t feel very clean . Decent breakfast . Check out was a pleasant experience

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Quick stop off the interstate passing through, friendly staff at check in, room comfortable.
Stayed 1 night in Mar 2024

6/10 Okay

Lynn

Stayed 1 night in Feb 2024

8/10 Good

Barbara, St Catharines

Liked: Cleanliness, staff & service
Property is tired. Repairs needed in room and hallways.
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly L.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Breakfast was great and the staff was very helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Carole

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
For an overnight stay it’s ok. However the hotel is a little tired and needs some upgrades. Despite that the bed was comfortable and hotel was quiet. The staff are extremely friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

shahin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property right off the interstate, staff was friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
Needs some updating
Stayed 1 night in Feb 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Rebecca

Travelled with family, Business traveller
Disliked: Amenities
Could not rest. Loud and partying all night. Running up and down the hallways and doors slamming until nearly 1 a.m. noisy guests. Will likely not be staying here again. Could have found a nicer hotel for cheaper where I couod get my money worth and get some quality rest.
Stayed 1 night in Feb 2024

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff at this location were so friendly and couldn't do more for us. Breakfast was delicious! The hotel is an older one which we hear has renovations coming soon. However, it is laid out nicely, the pool looks inviting and we would stay here again in a minute!
Stayed 1 night in Feb 2024

8/10 Good

Lucien

Liked: Cleanliness, staff & service
Would stay again
Stayed 1 night in Feb 2024

4/10 Poor

Donna

Stayed 1 night in Feb 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean porperty.
Stayed 1 night in Feb 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is helpful
Stayed 1 night in Feb 2024

2/10 Terrible

Kiersten

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Tina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lobby and outside property are very nice - we've stayed at other Country Inns which were a much better quality. Our room was a dated Red Roof quality room.
Stayed 1 night in Feb 2024

8/10 Good

Patricia

Travelled with pets
Liked: Staff & service
No milk at breakfast bar. No cereal at breakfast bar.
Stayed 1 night in Jan 2024

8/10 Good

David, Burlington

Liked: Cleanliness, staff & service
Breakfast average Hotel very good
Stayed 1 night in Jan 2024

6/10 Okay

kimberly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Brittany

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exactly as described, was very easy check in, and very comfortable for me and my pup for the night. Lots of options for a quick easy dinner, and breakfast was your typical hotel breakfast. Would stay here again.
Stayed 1 night in Jan 2024

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, amenities
Room not thoroughly cleaned. Had to request new room, that room was dirty too but not as bad so we kept it. Found ants and bed bugs. Have photos.

4/10 Poor

Channing

Travelled with partner
Disliked: Cleanliness, staff & service
We stayed in 262 which is a King Suite. Our air conditioners didn’t work, our coffee pot was left dirty, there was dumpsters outside of our window and because our ac’s didn’t work we had them opened all night and people kept throwing big heavy things in the dumpsters for the majority of the night. Our bed was comfy but the pillows were terrible. We politely let the front desk worker know of our issues this morning at checkout and she didn’t seem to care. Unfriendly staff and poor stay.
Stayed 1 night in Jan 2024

2/10 Terrible

James, Niagara Falls

Stayed 1 night in Dec 2023

2/10 Terrible

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Checked into our room and it was not clean. Toilet was clogged with urine, feces, and toilet paper. Asst. Manager unclogged toilet and cleaned bathroom. The room had no heat as the thermostat was broken off the wall. We were moved to an upgraded room.
Stayed 1 night in Jan 2024

2/10 Terrible

Enrique

Stayed 4 nights in Dec 2023

8/10 Good

Theresa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jackie

Stayed 1 night in Jan 2024

6/10 Okay

Linda

Stayed 1 night in Dec 2023

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall a very good value. Hard working team at the front desk - eager to please. They found our lost items!! Good housekeeping. The heater in the room was effective.
Stayed 2 nights in Dec 2023

8/10 Good

Thanh

Stayed 1 night in Dec 2023

8/10 Good

Thanh

Stayed 1 night in Dec 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

2/10 Terrible

Gordon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely run down. The only decent part was the lobby and I think the Christmas tree made up for that, without which well…Elevators were horrible inside. Little sample bottle creams in room were used. Pillows were the worst. The breakfast was not good at all. The same continental breakfast you get anywhere else but a lot poorer unfortunately. I would not stay there again.
Stayed 1 night in Dec 2023

4/10 Poor

Lisa

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Service sucked
The pool and hot tub was freezing and it had so many chemical that my grandkids and kids got chemical burn and nothing was done about it, and I stay at the hotel regularly and this was the worst experience I’ve had.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient. Breakfast was great.
Stayed 1 night in Dec 2023