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Reviews of Quality Inn

2.5 out of 5
Quality Inn
221 James Taylor Rd, Ridgeland, SC

Reviews

6.8
Rating 10 - Excellent. 101 out of 495 reviews" "
Rating 8 - Good. 156 out of 495 reviews" "
Rating 6 - Okay. 104 out of 495 reviews" "
Rating 4 - Poor. 70 out of 495 reviews" "
Rating 2 - Terrible. 64 out of 495 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Julie, Mount Carmel

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
I travel quite a bit and this hotel was just okay. It is a place to lay your head. Matresses were hard ad a rock. The staff at the front desk were not pleasant or welcoming during check in. The facility seems run down and dated.
Stayed 1 night in Apr 2024

2/10 Terrible

debbie

Disliked: Cleanliness, staff & service, property conditions & facilities
Completely rundown. Fridge didn’t work. Microwave disgusting and rusted. Dirty. Furniture wobbly and needing repair. Ceiling peeling.
Stayed 1 night in Mar 2024

8/10 Good

Alixbi, Ridgeland

Its ok
Stayed 1 night in Mar 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Property needs serious renovation. Shower was peeling just looked bad. Room was clean though so not blaming the staff.
Stayed 1 night in Mar 2024

6/10 Okay

Carolyn

Ok
Stayed 1 night in Mar 2024

4/10 Poor

Martin, Lyons

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
THERE WERE ROACHES !
Stayed 1 night in Mar 2024

2/10 Terrible

Robbie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Quality Inn is so dirty and gross! I've got pictures of blood stained sheets, poop or blood on the bathroom title. Outlets don't work and neither do the charging ports for cell phones, laptops, etc.. Toilets do not work well, Light bulbs are burned out and leaves the room dark. I have pictures to prove it. When I tried to report it, no one was at the front desk Sunday afternoon; I was told by the pool service man that someone would be at the front desk, I waited, and no one showed up. I called Sunday night to the front desk and the manager, and he was rude and unresponsive and told me to call the 3rd party I went through. Before we checked out Monday (our stay was supposed to be until Wed.) I told the front desk clerk of why we're leaving, and she called the manager, and again, he was not helpful at all! In fact, he said we may have put the blood on the sheet!! He said for me to call the third party we booked through. And if we had blood on the sheets, why was I just telling him now. Again, I spoke with him Sunday evening and told him of everything I wrote above. We left Monday at 12:10pm to find new accommodations. We will not be returning. I would appreciate a call from Expedia as it is very difficult finding a customer service number for your company.

2/10 Terrible

Robbie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Richard

Travelled with partner
Decent rooms and conveniently located. A good value.
Stayed 1 night in Mar 2024

6/10 Okay

Krista

Liked: Staff & service
Disliked: Property conditions & facilities
Great service, horrible rooms. Our room was littered with a mysterious white powder spewed around the carpet- we’re talking behind the dresser, under the air conditioner and near the bed (we assume it was plaster from construction that no one bothered to take care of). Plus, in the middle of the night we found a flying beetle crawling on us, and were greeted with 2 more of the same bug for the duration of our stay. Not a great experience all around, but the staff members were nothing but kind!

6/10 Okay

Cathleen

Travelled with partner
Liked: Staff & service
Was sufficient to grab a couple hours sleep, but wasn’t great.
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heard some road traffic at night. Not too bad. Slept fine. Breakfast was good
Stayed 1 night in Feb 2024

10/10 Excellent

susan

Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean
Stayed 1 night in Feb 2024

10/10 Excellent

cornelio

Liked: Amenities, property conditions & facilities
Great locations
Stayed 1 night in Feb 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Nicol

Liked: Cleanliness, staff & service, property conditions & facilities
Easy oarking
Stayed 1 night in Dec 2023

10/10 Excellent

Johany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has comfortable rooms, comfortable beds, nice and clean bathrooms and the staff is always nice and eager to assist you.
Stayed 1 night in Jan 2024

8/10 Good

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Jim

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’m sure it was nice 40yrs ago when it was built. Dead roach in room. Hot water was just warm. Plumbing was suspect at best. Ladies at front desk at check in and out were super friendly. Skip this one!!
Stayed 1 night in Jan 2024

10/10 Excellent

Saikumar

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 1 night in Jan 2024

2/10 Terrible

Ayad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Caroline

Travelled with partner
Disliked: Amenities, property conditions & facilities
The first room I was given was not cleaned from the previous occupants. My current room has stained sheets and shower curtain. Dust is visible on the power cords. Not much pride taken in this property.
Stayed 1 night in Dec 2023

4/10 Poor

Samuel

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stay somewhere else!
The walls were paper thin and we heard someone above us with birds chirping all night, and we could hear the person in the room beside us coughing all night. In addition, the tv was unplugged, so I plugged it back in, and I saw why they had unplugged it....the screen was so dark you could not make out what was on the TV
Stayed 1 night in Dec 2023

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel charges locals more money, they are half clean. Don’t rent the smoking rooms because they are the most nastiest!! House keeping smokes while cleaning the room so they can charge you a smoking fee
Stayed 1 night in Dec 2023

4/10 Poor

Nelson

Travelled with partner
Staff did not silence noisy tenants.
Stayed 1 night in Nov 2023

6/10 Okay

John E.

Liked: Staff & service, amenities
It was okay 👍
Stayed 1 night in Nov 2023

10/10 Excellent

Cynthia

Stayed 1 night in Nov 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Service was nice and room was clean
Stayed 1 night in Nov 2023

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Cody

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Super run down
Stayed 1 night in Oct 2023

6/10 Okay

Hunter

Business traveller
Liked: Staff & service
Underwhelming Experience
The indoor pool was closed and breakfast was underwhelming to say the least. Breakfast options were waffles, bread, and children's yogurt. The only drink options were coffee, milk, and hot water. Every utensil was also individually wrapped. I was surprised that the napkins and plates weren't indivudally wrapped as well. The room appeared clean and the AC worked, so no complaints there. Definitely not a place I'll stay again or reccomend to others.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meets expectations
Just needed a bed for the night while traveling
Stayed 1 night in Sep 2023

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Right off the highway, 3 places to eat you can walk to and also a gas station.
Stayed 1 night in Sep 2023

8/10 Good

Ashley

Stayed 1 night in Sep 2023

2/10 Terrible

Shaquilla

Disliked: Cleanliness, staff & service
Customer service is horrible & room is not clean need some cleaning upgrades
Stayed 1 night in Aug 2023

4/10 Poor

Sonia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The shower was so dirty I ended up using the shower in other family’s room, which was better but not great.
Stayed 1 night in Aug 2023

10/10 Excellent

Lesa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jun 2023

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good I had no problem with anything thanks for having us
Stayed 4 nights in Jul 2023

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023

2/10 Terrible

Chantal

Stayed 1 night in Jul 2023

2/10 Terrible

Bob

Stayed 1 night in Jul 2023

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Doris

Liked: Cleanliness, staff & service, room comfort
Celebrating Family
Our stay was satisfying and comfortable. The employees were very friendly and polite.
Stayed 3 nights in Jun 2023

10/10 Excellent

Kali, Disputanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room and bathroom were very clean.
Stayed 2 nights in Jun 2023

10/10 Excellent

Nancy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice room for the price
Stayed 2 nights in Jun 2023

2/10 Terrible

Latia

Stayed 2 nights in Jun 2023

4/10 Poor

Lori

Disliked: Cleanliness, staff & service, property conditions & facilities
Floor in room was filthy, very limited breakfast choices, outdoor pool was not open, front sraff not very friendly.
Stayed 1 night in Jun 2023