Exterior

Reviews of Hampton Inn Beaufort

2.5 out of 5
Hampton Inn Beaufort
2342 Boundary St, Beaufort, SC

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1006 reviews" "
Rating 8 - Good. 287 out of 1006 reviews" "
Rating 6 - Okay. 106 out of 1006 reviews" "
Rating 4 - Poor. 43 out of 1006 reviews" "
Rating 2 - Terrible. 42 out of 1006 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing -- if you are on the ground floor people walking by on the pathway can see directly into your room at night, when the room is lighted from the inside. There is only a sheer curtain. The thick curtain is a dummy and does not slide across...it only covers 25 percent of the window. I checked on my own room and if you are on the paved path to the front you are about ten feet from the window and can see right through the sheer curtain.
Stayed 3 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Carl,Thank you for taking the time to review your stay at Hampton Inn Beaufort. Your feedback is extremely important to us and the information regarding the room's curtains will be passed on to the appropriate team. We want all of our guests to feel that their privacy is not compromised and hope that you will come to visit us again.

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything.
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar 2024
Dear Marie,Thank you so much for choosing to stay with us at Hampton Inn Beaufort. We aim to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back in the future.

10/10 Excellent

Cheryl

Stayed 1 night in Mar 2024

6/10 Okay

Kathryn

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Soiled comforter on the bed with dried fluid that appeared to be blood.
Stayed 1 night in Feb 2024
Response from General Manager on 5 Mar 2024
Dear Kathryn,We greatly appreciate your feedback. The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. We will be sure to discuss your comments with our housekeeping team and make improvements where necessary. Thank you, and we hope you will consider giving us another chance in the future.

8/10 Good

elaine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive entrance. One woman working desk and she was beyond kind. The hotel was a bit run down-has not be remodeled like previous one we stayed in. Had to ask for swag bags and they were out of dog ones. Had to have maintenance bring up door hang saying dog in room. Oatmeal option and hard boiled eggs was nice surprise at breakfast bar.
Response from General Manager on 5 Mar 2024
Dear Elaine,Thank you so much for the high rating! We're so happy to know that you enjoyed our tasty breakfast options during your visit. That being said, while we're pleased to know that our front desk team impressed you, we're sorry to hear about any disappointment in the service you received overall. In addition, it's unfortunate that the upkeep of our accommodations failed to impress you, as this matter is crucial to us. All of our comments will be discussed internally, and we'll make improvements where necessary. Please consider giving us another chance soon.

10/10 Excellent

harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total success for an on the road last minute comfy nite!!
Stayed 1 night in Feb 2024
Response from General Manager on 4 Mar 2024
Dear Harry,It's always our goal to provide a comfortable and welcoming environment for all our guests. Thank you for choosing Hampton Inn Beaufort, and we look forward to welcoming you back for many more five-star stays!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Fire alarm at near 0600.
Stayed 1 night in Feb 2024
Response from General Manager on 4 Mar 2024
Dear Donald,Thank you for your review and for giving us a perfect rating! It was a pleasure having you as our guest. As you know, the fire alarm is in place for the safety of our guests and we cannot control when it goes off. When it does, it is our duty to follow up and make sure everyone is safe. Nevertheless, we apologize if you were inconvenienced in any way. We'll be sure to discuss your report with our team to determine ways of improving our guest experience in this respect. Take care, and we hope you return soon for a seamless visit!

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from General Manager on 29 Feb 2024
Dear Carmen,Thank you for sharing your experience at Hampton Inn Beaufort! Your comfort is our priority, and it's fantastic to know you enjoyed your time with us. We look forward to welcoming you back for another wonderful stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Excellent hotel.
Stayed 3 nights in Feb 2024
Response from General Manager on 27 Feb 2024
Dear David,Your five-star review is much appreciated! We are so happy you had a great experience at Hampton Inn Beaufort, and you can rest assured that we will keep up the great work. Come back anytime!

10/10 Excellent

janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice rooms but signage to find it is challenging.
Stayed 1 night in Feb 2024
Response from General Manager on 20 Feb 2024
Dear Janice,Thank you for choosing to stay at Hampton Inn Beaufort! We're delighted you enjoyed our comfortable accommodations, and we'll make sure our signage is helpful. We appreciate your kind praise and hope you'll come back.

8/10 Good

Ned A

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Coleman

Stayed 2 nights in Feb 2024

6/10 Okay

Randolph

Stayed 1 night in Feb 2024

8/10 Good

Lashaundria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Neat, New and the room was fantastic.The staff was wonderful. The selections of TV stations were more gear for Sports aand not family. Wish there had been a Great American Family station and a Hallmark channel but not availiable at any of the Hamptons at this point
Response from General Manager on 22 Jan 2024
Dear Tom,It was such a pleasure to host your recent visit, and we appreciate you taking the time to share your review. We are delighted that you enjoyed our friendly hospitality and comfortable accommodations. However, we regret any inconvenience caused by our available channels; thanks for the input. Should your travels bring you back our way, please return to Hampton Inn Beaufort.

6/10 Okay

Maira

Stayed 2 nights in Jan 2024

10/10 Excellent

Mabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff.
Stayed 1 night in Jan 2024
Response from General Manager on 12 Jan 2024
Dear Mabel,Thank you for taking a moment to share your wonderful review. We know the staff at Hampton Inn Beaufort makes all the difference, and we truly appreciate you highlighting the wonderful service at the front desk. Should your travels bring you back to the area, we look forward to welcoming you back again.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ryane

Travelled with family, Travelled with family and small children
Liked: Amenities
First time here and the staff were super sweet. The room was spotless and hotel was quiet. It also did not cost a fortune. Great place to stay if you are passing through or visiting loved ones at MCRD.
Stayed 1 night in Dec 2023
Response from General Manager on 22 Dec 2023
Dear Ryane,From our amazing accommodations to our friendly team members, we're so thrilled to know that you enjoyed everything about your visit. Thank you so much for the high rating, and we hope to see you again soon.

10/10 Excellent

George

Stayed 2 nights in Dec 2023

2/10 Terrible

Huong

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
I would stay again.
The windows had little kids hand prints all over them and the refrigerator in the room has some kind of spilled juice in and it took awhile to get cold. The room was great, bed was wonderful. The crappy part at 5am the garbage truck comes and bangs alot and wakes you up. It rattles the whole heating unit and sounds like someone is banging on it. We had to get up early everyday of our stay anyways but that would of upset me if i was able to sleep in. The blonde lady who works at night is awesome. Shes very friendly and talks with you. She doesnt snub you like some hotel workers. She was wonderful. The rest of the staff i came across were friendly also. Breakfast was AMAZING! I would stay here again for sure!!
Stayed 3 nights in Nov 2023
Response from General Manager on 5 Dec 2023
Dear Rachel,Thank you for your detailed feedback! We're delighted to hear you enjoyed the room, the wonderful bed, and the amazing breakfast. Your kind words about our night staff and the friendliness of the rest of the team are truly appreciated. We'd be thrilled to welcome you back for another stay!

4/10 Poor

Nanette

Disliked: Cleanliness
Stayed 8 nights in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and Clean
Stayed 2 nights in Nov 2023
Response from General Manager on 29 Nov 2023
Dear Maria,We're absolutely delighted you enjoyed your stay with us at Hampton Inn Beaufort! Thanks for the kind words about our immaculate, comfy accommodations. We look forward to your next visit.

10/10 Excellent

smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

leti

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 2 nights in Nov 2023
Response from General Manager on 22 Nov 2023
Dear Leti,We're fortunate to have such a scenic location and are delighted you enjoyed our stunning views! We hope our accommodations and service made for a terrific experience as well. It would be an honor to host you again!

10/10 Excellent

Alonzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is well with the service!
Stayed 1 night in Nov 2023
Response from General Manager on 22 Nov 2023
Dear Alonzo,Our terrific staff strives to ensure all our guests feel welcome and will be glad you appreciated their efforts. Thank you for your kind words. Please come see us again soon at Hampton Inn Beaufort!

6/10 Okay

Pam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not such a great Hampton
This place is not a very nice Hampton. Inn, really needs updating
Stayed 2 nights in Nov 2023
Response from General Manager on 25 Nov 2023
Dear Pam,While we thank you for being our guest and sharing your feedback, we are sorry we didn't meet your expectations. Our team is always working to improve our offerings, so we hope to have another opportunity to welcome you back and impress you further.

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Off the main road and Very clean The staff were excellent
Stayed 4 nights in Nov 2023
Response from General Manager on 14 Nov 2023
Dear Dennis,Thank you for spotlighting so many positive aspects of our property, including our convenient location, immaculate accommodations, and superb service. Whenever your travels bring you our way, we'd love to host you again at Hampton Inn Beaufort!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Patricia D

Liked: Staff & service, room comfort
Pleasant Place to Stay BUT...
Not sure which room however; the first night there, someone had dogs that barked all afternoon until up into the night but before i went to bed is when i realized they were no longer barking. However, early the next morning they started again just before i got up. The second afternoon the barking didn't last as long. There was an issue with the duvet. I totally removed it from the bed. It smelled of someone's wet hair. No, it was not reported.
Stayed 2 nights in Nov 2023
Response from General Manager on 6 Nov 2023
Dear Patricia,While we thank you for being our guest and sharing your feedback, we are disappointed to learn you didn't have the amazing stay we hope for all of our guests. Please know we do all we can to ensure our guests have a peaceful, relaxing visit, and we always hope you make the front desk aware if there are any concerns we can help with. It's our hope we have another opportunity to welcome you back and impress you with the stay you expected and deserve.

10/10 Excellent

Ruth

Travelled with family
Liked: Amenities
Staff very friendly and professional
Stayed 2 nights in Oct 2023
Response from General Manager on 17 Oct 2023
Dear Ruth,We're delighted by your excellent rating of Hampton Inn Beaufort! Our team was proud to extend gracious hospitality to you. We also trust that the rest of your stay was enjoyable. Many thanks for your kind praise and we hope you'll come back!

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2023

10/10 Excellent

Adrianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in!
The staff was above and beyond helpful and friendly. Breakfast was good! Rooms were comfortable and clean.
Stayed 2 nights in Oct 2023
Response from General Manager on 15 Oct 2023
Dear Adrianne,It's always a pleasure to hear that our guests have had such a positive experience! We're happy to know that you had the opportunity to try our delicious breakfast selection and appreciated our comfortable accommodations, as well as the exceptional hospitality our team provided during your time with us; we will be sure to pass along your kind words! From all of us at Hampton Inn Beaufort, thank you for sharing your lovely review, and we hope to welcome you back the next time you're in the area.

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was great, very courteous staff, breakfast was awesome, thanks
Stayed 1 night in Oct 2023
Response from General Manager on 15 Oct 2023
Dear Jeffery,Thanks so much for this stellar review of Hampton Inn Beaufort. We're glad our friendly staff and tasty breakfast impressed you. We hope you'll come back and see us soon!

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was good!
Stayed 3 nights in Oct 2023
Response from General Manager on 11 Oct 2023
Dear Phillip,Thank you for choosing our hotel for your recent visit to historic Beaufort. We're glad you enjoyed your stay with us and our delicious breakfast. It would be our pleasure to host you again at Hampton Inn Beaufort, so come back soon!

8/10 Good

Wanda A.

Liked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Sep 2023
Response from General Manager on 23 Sept 2023
Dear Edward,Thank you for your five-star rating of Hampton Inn Beaufort. We are glad you had a perfect stay! Thank you for choosing to stay with us, and we hope to see you again soon.

6/10 Okay

Bailey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Sep 2023
Response from General Manager on 13 Sept 2023
Dear Mark,When you choose us for your accommodations, it is our goal to ensure you feel right at home with us, and it appears that we hit the mark. Thank you for the excellent rating. Anytime you return to Beaufort in the future, we hope to be your first choice for all your lodging needs.

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Hotel was a little hard to find at first.
Stayed 2 nights in Aug 2023
Response from General Manager on 8 Sept 2023
Dear Debbie,It's delightful to know that our tasty breakfast left a positive impression on you during your stay. Thank you so much for the high rating, and we hope to see you again soon.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Juana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door to the hotel room did not close all the way. It was hard to open and close. The carpet was dirty and the room smelled of mold. The food in the breakfast buffet was not fully cooked either. I had to check out a day earlier.
Response from General Manager on 7 Sept 2023
Dear Juana,We appreciate that you took the time to share your experience; however, we do find it very concerning. Our primary goal is always to provide our guests with an enjoyable experience, but your feedback makes it clear that we have some work to do. Your comments will be reviewed internally as we are always working to improve, and we wish you well as your travels continue.

6/10 Okay

TRESA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff provided excellent customer service
Stayed 1 night in Aug 2023
Response from General Manager on 5 Sept 2023
Dear Tresa,Thank you for sharing your feedback with us. It was our pleasure to provide outstanding hospitality. Should you have any suggestions for improvement, please reach out to us. Your comments are valued and we hope for a chance to make your next visit even better.

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful locations. Only a few minor issues
Pillows were terrible. Flat and lumpy. Mattress was just ok. Shower had 2 spots of mildew in corner
Stayed 1 night in Sep 2023
Response from General Manager on 5 Sept 2023
Dear Patti,Thank you for taking the time to review your stay at Hampton Inn Beaufort. We appreciate your honest feedback and want to assure you that we will be looking into the minor issues you mentioned to ensure that our guests have a more comfortable experience in the future. We hope to welcome you back soon and provide you with an even better stay at our beautiful location.