Top Hotels Near Baylor Scott & White Emergency Hospital - Colleyville in Fort Worth from NZ$141

"I stayed at the Hyatt beginning March 20 while taking my three-year-old daughter to Peppa Pig World to celebrate her birthday. Upon arrival, the front desk associate (a young man) was very kind, attentive, and made check-in quick and easy, which I really appreciated after traveling. Later that evening, around 10:30 PM, I realized our room did not have any hand towels or face towels. I went to the front desk to request those items, along with an extra comforter for my daughter. I was informed by a staff member (I believe her name was Palin) that laundry had not been completed for the past two days, so they were out of hand towels, face towels, and additional comforters. Unfortunately, we had to make do with what we had that night. During the night I woke up to find a roach on the ceiling, which was very concerning. I reported this to the front desk early that morning and showed them a photo. The staff responded quickly and were attentive in addressing the issue, which I appreciated. Overall, the experience was mixed. While some staff members were helpful and professional—especially the gentleman who assisted me at the end—there were clear issues with basic necessities not being available, as well as cleanliness concerns. I’m grateful for the efforts made to resolve things, but I do wish things were a little better. "

"Carpet is old could be updated bed is ok a very old hotel feel like a motel so many cameras which is creepy some staff . Breakfast is simple … "

"Welcoming to pets and put us in a room close to side entrance which was really convenient!"

"Parking was easy, room cleanliness could’ve been better, friendly staff"

"👍"

"Staff was very polite and helpful. Breakfast was amazing. Very clean environment.👍👍"

"Yes"

"READ REVIEWS!! I didn’t and I regret it!! The room was filthy, I went and requested a broom and dustpan so that I could sweep the floor. 2 towels for 2 adults and 3 kids to use. The walls are so nasty. Our blanket and sheet had a cigarette burn in it. Elevator is broke but there are stairs. There was no breakfast, but I wouldn’t have eaten it anyway because the place is so filthy."

" This LaQuinta is one of the nicest hotels we have stayed at. The location to DFW is very convenient; the hotel is clean and fresh and located to shopping and food within easy walking distances. However the best thing about this LaQuinta is the staff. Russell the shuttle driver couldn't have been nicer and very communicative on the pick up. The desk staff were so friendly and helpful. Can't recommend high enough!"