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"It looks like the business is starting from scratch with this econcierge thing. I think they need experience to find the correct balance. I was there for two days, the only rubbish bin in my room was a very small one in the bathroom. It may work for one night stay but if someone stay few days they may fill up the room with rubbish. Experience should put these new business niggles right."

"Beautiful location near the lake and Swiss border. The dinner and breakfast were delicious and reflected regional specialties. The staff were very helpful with trip planning."

"Very reasonably priced modern hotel in a quiet location with ample parking (rooms and food great value). GF and vegan catered for, and don't assume cheaper hotel so 'everything with chips'. Never saw any. Cross section of vegetables with drizzles to accompany the protein (maybe they do chips for children?). Three course dinner. Staff were multi-national and all helpful. Manager was very welcoming. Three very pleasant nights. Slightly remote from the town but that has its pluses. An hour from the Swiss border. I'm fussy but certainty recommend 👌. "

"I was not given a lake view. Instead I had a view of a large construction site and the Gare de Neuchatel. The room was clean, but for the price, I should have had a lake view. I am rather discontent overall of my stay here. "

"Clean room nice staff parking "

"Other than some late night noise outside the back of the hotel, I can't fault the hotel. "

"Excellent staff and comfortable and Excellent bed! Parking was a breeze (garage door next to property for outside secure parking ) ac in room. Perfect in town conveniece without the extra hassle thst comes with being in town if you know what I mean. Id stay again. "

"Very clean and very relaxing and close to the Swiss border"