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"Great location and responsive services. "

" "Truly one of the best hotel experiences I've had. Exceptionally clean, efficient check-in and check-out, and unbeatable convenience—just a short, easy walk to the restaurant nestled inside the souk. Everything was seamless and enjoyable. Highly recommend!" "

"All location , clean, services were excellent. Access to property should be improved Thanks"

"It was an amazing stay! Staff are super cool and friendly Rooms are super clean and neat"

"Nice location, reception staff very helpful and friendly "

"Nice, no staff"

"Great place to stay with very spacious rooms. The bathroom needs a bit of upgrading, as it’s hard to adjust the water due to the bathtub setup. It’s very conveniently located within walking distance to the shops. Batroun has a lot to offer 25 minutes to the snow and 30 minutes to Jounieh. The place is very clean, and I highly recommend it"

"We had a problem with the reservation, I booked room#1 they gave me room#3 but other than that all was good."

"Great hotel, very clean & modern. Food was great. Staff is very friendly."

"Exceptional hospitality, care, and friendly staff. Accommodating and flexible as needed."

"Great place"

"I love how accessible it is to the old souk. It's very clean, quiet. Breakfast was great and Hiyam was very welcoming. "

"I was stuck for an hour trying to communicate with them for check in infor. Although I communicated with them a say before for check in info and they were not to worry"

"Moldy smell. Lack of communication before arrival, did not even stay the night due to mold smell and bedroom area. Would not suggest this to anyone "

"It was good, will recommend anyone to go and stay there, cool staff specially Josette, just a helpful lady "