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Reviews of Nottoway Plantation Resort

4 out of 5
Nottoway Plantation Resort
31025 Highway 1, White Castle, LA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 346 out of 560 reviews" "
Rating 8 - Good. 142 out of 560 reviews" "
Rating 6 - Okay. 41 out of 560 reviews" "
Rating 4 - Poor. 19 out of 560 reviews" "
Rating 2 - Terrible. 12 out of 560 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service
The property has amazing history and the people at the desk, and the people who made up our room were so kind. The friends who came to see the place with us wanted to stay the night and couldn't even though there were only 2 parties staying in the house. There were plenty of rooms available, but we were told "corporate won't allow one night stays." It was fun being able to access the main house, and watch the barge traffic from the balcony, as an overnight guest. The restaurants and bar are closed so I wouldn't call it a resort. More of an in-home stay like a vacation rental.
Stayed 2 nights in Mar 2023

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was cumbersome. Paper work to be filled out duplicated all on-line details. Why a piece of paper with security questions including Credit Card confidential numbers? Restaurant is closed indefinitely, not informed until arrival. Nearest restaurant was 20 miles away
Stayed 1 night in Mar 2023

4/10 Poor

Eric

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is not maintained as it used to be. Coffee is not good. Breakfast should be available. Otherwise you will drive ten miles for good coffee and a donut. Appears to be no management at the property.
Stayed 1 night in Nov 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Vallian, OPELOUSAS

Stayed 1 night in Nov 2022

10/10 Excellent

Terri, Abilene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning. Our rooms are very spacious and decorated to the time. The grounds are beautiful. The BIG house took my breath away. A must see!
Stayed 1 night in Oct 2022

6/10 Okay

Lynn

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
1st room we had was not clean and we found mold. Also had plumbing issues. 2nd room was better, but it took a lot of time and effort to get acceptable room.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.0
It was good. I was expecting WOW but it was just okay. The furniture in the cottage we stayed in could be updated. It seemed clean. The property is gorgeous I wish we would have gone early enough for the tour.
Stayed 1 night in Oct 2022

8/10 Good

Jarrod

Travelled with family
Liked: Cleanliness, staff & service
This property is beautiful! We loved our cottage and enjoyed our stay. The view of the pond was perfect and we loved the furnishings plus front porch rocking chairs! Understanding that this property is large with many areas to maintain, we still felt like it had some areas that needed updating or attention. The grounds are beautifully kept, but the pool area looked abandoned and an old swing was in disrepair, the movie room was inoperable as well. Unused areas seemed like storage spaces, but those rooms could be cleared or staged for viewing guests. All of that said, the needed updates would not deter us from staying there again in the future. It’s a Diamond in the rough, and I’m hopeful that since we are now past Covid, more visitors will choose to stay at this antebellum treasure.
Stayed 2 nights in Oct 2022

10/10 Excellent

Almie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

George

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Happy Nottoway has reopened. Understand it's a slow process to reach the level of hospitality once enjoyed there. Please manage more responsibly. We hosted family and wedding couple there Labor Day weekend. Cheese plates requested and paid for were never delivered. One couple moved on first review of their room. Son & granddaughter were consistently checked out of his room and had to be rechecked the entire weekend. No complaints from the newlyweds. Love is bliss. They stayed their wedding night before leaving for honeymoon. Please bring back Nottoway full speed again. It is a cherished & respected respite for locals and tourists.
Stayed 2 nights in Sep 2022

8/10 Good

Katherine, Midland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Shera

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My dream weekend!❤️
We enjoyed a great girls weekend at Nottoway. The property is beautiful. They just reopened as a resort and the restaurant and bar was under staffed but Whitney went above and beyond to make sure we were taken care of. The tour by Brock was beyond awesome. We toured 4 plantations and he was the most engaged and knowledgeable by far. We can’t wait to return for a couples weekend soon!
Nottoway at sunset
The White room at Nottoway.
Stayed 2 nights in Jul 2022
Response from Lauren on 28 Jul 2022
Thank you for your wonderful review. We are glad you enjoyed your stay.

4/10 Poor

Debra

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upside The room was ok, the grounds were pretty but some areas needed work. Down side the pool was dirty, no hot tub as advertised, no spa that I could find. For the price I was expecting a little more.
Stayed 1 night in Jun 2022
Response from Lauren on 30 Jun 2022
Hi Debra, Thank you for your review. May I ask where the hot tub and spa are being advertise? We no longer have a hot tub. I was certain that was removed from our website. The Salon, since covid, is no longer staffed on property. We contract these services out.

4/10 Poor

Brian

Disliked: Cleanliness
Stayed 1 night in Jun 2022

2/10 Terrible

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Enjoyed our time but when night time came our cottage 301 was infested with extra large Roaches. There were so many of them we left the cottage at 2:30 in the morning. We couldn't stay in that nightmare and will never stay again.
Stayed 1 night in May 2022
Response from Lauren on 1 Jul 2022
Hi Tammy, I'm so very sorry to hear about your experience. Thank you for bringing this to my attention. We will be contacting our pest control company to make sure we are update on our services.

6/10 Okay

Jamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nottoway
We love Nottoway. It seems since Covid the place needs some TLC. They are having trouble keeping employees... not necessarily their fault. Some of the areas could use a good cleaning/paint. But the charm of Nottoway is still there. The employees in the restaurant were professional even though several were new employees. The food was good. Please make a reservation to eat at the restaurant...we received bad information..."you don't need a reservation" to eat at the restaurant. We are hoping on our next visit things are improved. This really is a charming place.
Stayed 1 night in Apr 2022

2/10 Terrible

Tammy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The clerk at the desk was unable to login to find my reservation. He dealt with a manager in the phone. This process went in for over an hour. There were no clean rooms, so the manager ghat had been texting with the clerk came to clean a room for us. Upon checkout, I was told that my credit card was charged for the room because the payment was not received from Expedia. This was done without discussion or notification. The room was nice. The property was beautiful. The pool gate was open, but the pool was green. There was a hot tub cover, but no hot tub. The clerk was unaware if the restaurant was going to be open
Stayed 1 night in Apr 2022
Response from Lauren Sanders on 22 Apr 2022
Hi Tammy, I apologize for the inconvenience you experienced while staying on property. I have since cleared the situation with Expedia. I have refunded the full amount to your card.

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well I wish that I could say it was amazing but after driving an hour out of our way after making a reservation… we arrived and we’re told that they had no rooms , totally full and apologized. Totally unacceptable!
Stayed 1 night in Apr 2022

6/10 Okay

Melba

Travelled with group
Disliked: Staff & service
Fire alarm sounded for 45 minutes before the problem was solved. Sat in my car because of the ear piercing sound, so it was a rough night.
Stayed 1 night in Mar 2022

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Nottoway mansion
It was the best I will visit again it was quiet we explored the grounds seeing great vision of what use to be back then. Hope to get a job there I love it that much.
Stayed 1 night in Mar 2022

2/10 Terrible

Lauren

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful place and nicely kept. The front desk - both times I went wanted nothing to do with being helpful. They were rude, unfriendly, the day shift basically refused to hang up on her personal call until after waiting for several minutes I just started to look at her. No historian on site- I get it, but no one even bothered to listen to the one question I had about Nottoway, so I didn’t even ask it. I wanted a print from the gift shop, sign said they were behind the desk- clerk said “we don’t have that”- no surprise there. The property is amazing the front desk/ visitors area help is a joke. Both times I went, two separate employees.
Stayed 1 night in Mar 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couples getaway
Overall, very good. Had some noisy neighbors that took over the porch and chairs, but the grounds and facilities were great.
Stayed 1 night in Mar 2020
Response from Jessica on 15 Mar 2020
Thank you Kenneth for staying with us! We are pleased you enjoyed your stay! We hope to see you again in the future!

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mom/daughter getaway
Our stay at Nottoway was fantastic. The house is gorgeous as well as the grounds and very well maintained. The food in the restaurant was great. Our house tour guide, Brandi, is a natural at her job....not only adorable but her sense of humor engages visitors into the history of the property. The one and only disappointment was that in a 56,000 square foot house you don’t get to see very much of it. I thinking opening up more of the house and taking guests into places where other plantations tours don’t, would set this home in a league if it’s own. We really enjoyed every moment of our stay and would definitely stay there again and again. Loved it!!!
Stayed 1 night in Mar 2020
Response from Jessica on 15 Mar 2020
Thank you Louse for the wonderful review and posting photos! We greatly appreciate your feedback and we hope to see you again in the future!

6/10 Okay

Verified traveller

Liked: Cleanliness
Beware - room description misleading
The room is described on the website as "Classic Double Room, Multiple Beds, Non Smoking, Garden Area" and that the bed choice as "1 Large Single Bed and 1 Queen Bed" whereas in fact the en suite room has but one double bed only, so suitable solely for couples. When raised with Reception, their response was that different rooms on offer in this 3 storey building had different bed provision! Pictures on room description now removed from website - but these were misleading when we booked! In practice, rooms are within a converted 3 storey house with modest sound insulation - footsteps in room above very clearly heard. That said bed was comfortable and room was clean and of a fair size, though plug mechanism on wash basin not working and curtains were difficult to draw fully. Service at dinner was perfunctory. Highly unlikely that we would stay again if in the area - despite great welcome at check-in (the best part of our stay!).
Stayed 1 night in Mar 2020
Response from Jessica on 15 Mar 2020
Thank you Anonymous for staying with us! We appreciate your feedback, we hope to see you again in the near future!

10/10 Excellent

Imelda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Beautiful plantation hotel. Upgraded our room to a cottage, service from everyone was fantastic. I highly recommend this place, which we could have stayed longer.
Stayed 1 night in Mar 2020
Response from Jessica on 14 Mar 2020
Thank you Imelda for coming and staying with us! We are pleased you enjoyed your stay and hope to see you again in the near future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting History tour of the mansion with Brandi.
Stayed 3 nights in Mar 2020
Response from Jessica on 12 Mar 2020
Thank you Anonymous for the great review! We are pleased you enjoyed your tour guide Brandi!! She is great! Thank you for coming and visiting with us!

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious yet affordable
It was amazing. Beautiful antebellum home and buildings. Lush grounds. All the amenities plus the ambiance of the old south. Luxury and affordable. Staying at a plantation was on my bucket list. I checked it off but I so want to go again!
Stayed 1 night in Mar 2020
Response from Jessica on 12 Mar 2020
Thank you Janet for the great review! We are pleased you enjoyed your stay and were able to check something off the bucket list! What an accomplishment! We hope to see you again in the future! Thank you for traveling to see us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Jess on 11 Mar 2020
Thank you Anonymous for the great review! We appreciate you coming to Nottoway! Hope to see you again soon!

8/10 Good

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An Experience to Remember
We planned a visit here for one night before heading into New Orleans for the Mardi Gras weekend. Upon check-in, we were upgraded to a cabin when they found out there were four of us. The cabin was spacious and clean, we just wished that it had more comfortable beds - they were a bit too soft-sided. The grounds here are beautifully maintained and the restaurant had great service and delicious food - you must try the rosemary bread if you visit. We watched the movie about the history of Nottoway in the in-site cinema. We liked that it was self-start so we didn’t have to wait. We toured the home on our own and were fascinated with the preservation of it all. It was a true educational experience; however, my suggestion for the resort is to have more history about ALL the people who deserve credit for the history of the plantation. We felt like there should have been greater acknowledgement and respect regarding the slaves who contributed so much to the economy and welfare of the area while doing so against their will. While we cannot erase the injustice and cruelty of the past, it should not be ignored and needs to be addressed as a part of the whole story of Nottoway.
Stayed 1 night in Feb 2020
Response from Jess on 28 Feb 2020
Thank you so much for the great review! We appreciate your positive feedback! Thank you for staying with us!

2/10 Terrible

Dianne

Disliked: Cleanliness, staff & service, property conditions & facilities
Dissatisfied
The shower had pubic hair all over the bottom was dirty and in the corner was a razor cover bugs on the wall absolutely dissatisfied then dinner took 45 min to get our food and it sucked but the grounds were beautiful what a shame looks can be deceiving
Stayed 1 night in Feb 2020
Response from Jessica on 18 Feb 2020
Dear Dianne, Thank you for the feedback, we apologize that this happened during your stay. We have addressed the issues with the appropriate department to have them resolved immediately. Thank you for staying with us,

4/10 Poor

Susie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Jessica on 14 Feb 2020
Hi Susie! Thanks for the review! Thank you for visiting Historic Nottoway Resort! Hope to see you again soon!

10/10 Excellent

JamesRomero, Lake Charles La

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well kept. Accomidstions superb. Staff is very congenial and accomidating
Stayed 1 night in Feb 2020
Response from Jessica on 5 Feb 2020
Thank you Mr. Romero, We are pleased you enjoyed your stay! Hope to see you again in the future!

8/10 Good

Rhea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed
The plantation itself is beautiful and the landscaping is phenomenal. Our room was not so desirable as we were in the "Garden" Villa and our room was essentially in the old attic. The space was clean but there were numerous lady bugs throughout and it is somewhat misleading as the full size bed is in a separate room across an open landing from the twin bed and bathroom. The landing is open to the 2nd floor and in the event there are guests on the second floor they would be able to see you crossing from your bedroom to the bathroom, thereby eliminating privacy.
Stayed 1 night in Feb 2020
Response from Jessica on 5 Feb 2020
Thank you Rhea for the great review! We are pleased you enjoyed your stay and hope to see you again in the future!

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Jess on 29 Jan 2020
Thanks Anonymous for the 5 star review!

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why stay at a cookie cutter hotel?
The entire area was like going back into the past and being able to stay in an updated plantation room. The grounds, staff and room were all wonderful. The plantation is beautiful why stay at a cookie cutter hotel when you can have an experience like this? Oh and don't forget to eat at the restaurant; the food is amazing!
Stayed 1 night in Jan 2020
Response from Jessica on 5 Feb 2020
Thank you Heather for the great review! We hope to see you again in the future! Thank you for staying!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Jess on 29 Jan 2020
Thanks Anonymous for the 5 star review!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Broken furnitures, squeaky floor, water leaking from ceiling.
Stayed 1 night in Jan 2020
Response from Jessica on 5 Feb 2020
Thank you Anonymous for the review!

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good experience on beautiful grounds and good service both at check in and the restaurant.
Stayed 1 night in Dec 2019
Response from Nell on 30 Dec 2019
We're happy you enjoyed yourself and the experience at Nottoway.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent value and lovely location. Would highly recommend staying here if you want to stay at a plantation. Also recommend doing the audio tour after hours- very nice with no crowds. Just be patient with the staff- either new or still training.
Stayed 1 night in Dec 2019
Response from Nell on 30 Dec 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mardi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Jess on 29 Jan 2020
Thanks Mardi!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Jess on 29 Jan 2020
Thanks Anonymous!

8/10 Good

Robert, Toronto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buildings are older and thus not as draft-free nor as pristine, but considering the age of the property it was a minor issue.
Stayed 1 night in Dec 2019
Response from Jess on 29 Jan 2020
Thanks Robert for taking the time out to leave a review! We appreciate your feedback and hope to see you again soon!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Wedding factory
Wedding factory, nice house not for people who want a old house experience, very commercial.
Stayed 1 night in Nov 2019
Response from Jess on 29 Jan 2020
Thanks Anonymous for the review! Hope to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019
Response from Jess on 29 Jan 2020
Thanks!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Jess on 29 Jan 2020
Thanks Anonymous for the 5 star review!

6/10 Okay

Issac

Business traveller
Disliked: Staff & service, room comfort
Too pricey for simple service.
I was not aware of my room not having a microwave but when requested i was told that the bellman was going to bring to fhe room. After calling over a 3 hour time span i was recommended to come down and use the office microwave but im in the Garden Room upstairs, so its a bit of a walk in the crisp night air with food. The heat and air system was not working properly causing a restless night. The next morning at check out i was told other suites had them not mine. I felt played on my experience there. So yeah.
Stayed 1 night in Dec 2019
Response from Nell on 10 Dec 2019
We are sorry that you were unhappy - we will work hard to fix the issue that you experienced. Thank you for letting us know.

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Nell on 30 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and drinks were fantastic!! The rooms were very clean up to date and spacious. We had plenty of privacy! The plantation is stunning! We will definitely be returning
Stayed 2 nights in Oct 2019
Response from Nell on 10 Dec 2019
We are glad you enjoyed us. Thanks and please come again soon.