BBQ/picnic area

Reviews of KTM Resort

3.5 out of 5
KTM Resort
JL. Kolonel Soegiono, TG Pinggir - Sekupang, Batam, Batam Island

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 114 reviews" "
Rating 8 - Good. 42 out of 114 reviews" "
Rating 6 - Okay. 27 out of 114 reviews" "
Rating 4 - Poor. 6 out of 114 reviews" "
Rating 2 - Terrible. 3 out of 114 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Li Min

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Kang

Stayed 2 nights in Dec 2023

10/10 Excellent

Lawrence

Travelled with family
Easy quick trip from Singapore. Quiet. Great pool … large, warm, clean. Food excellent.
Stayed 3 nights in Dec 2023

8/10 Good

Susan

Travelled with family
Disliked: Property conditions & facilities
Travel with family. Few amenities anc choices of food. Room is clean but bed sheet is stained
Stayed 2 nights in Sep 2023

10/10 Excellent

Goh

Stayed 1 night in Aug 2023

10/10 Excellent

Chin Siah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrival /check-in experience excellent. Most Front Office personnel were helpful n courteous, especially Ms Citra. All other staff were just as polite, but English can be better n will assist them in an international clientele/ environment. Rooms were dated but clean, bathroom is new n water pressure is good. Buffet beakfast spread was good but the 2nd morning was a set meal (due to low occupancy?). Had meals at the Bar, n all meals were well cooked n presented. Location is isolated, no nearby shopping malls n attractions. But love the overall environment, excellent for a break n doing nothing! Love the sunset (have posted them in the KTM Resort Facebook page). Overall, a great stay, will return n have recommended friends to do the same.
Stayed 2 nights in Jul 2023

4/10 Poor

Kuzhikkattil Alias

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No maintenance. All rooms dirty including bathrooms.
Stayed 2 nights in Jun 2023

2/10 Terrible

NUR KASIH

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The place are ok but theirs staff not helpful. There offer a private parking but its not thru lies only . Staff at café are not helpful cannot make customers happy. We go for breakfast but allowed even we will pay reception. Please check for next customer not get the bad Services.
Stayed 2 nights in Feb 2023

8/10 Good

Pauline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time stayed in some of places changing and spa area closed ☹️ .. Overall still good especially staff at KTM resort very friendly and nice

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness, staff & service
Simple accommodation with nice sea view.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
value for money and good stay. Staffs are very helpful and friendly.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

2/10 Terrible

Pauline

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view but disappointed service.
Lovely resort but the dust in the room woke me up and ended up with a running nose. Restaurant food was delicious. I move to the villa and the bathroom will flood after shower. Lots of facilities for all ages and the plane fly across the resort every 5 minutes.
Stayed 2 nights in Oct 2019

10/10 Excellent

NORAINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family bonding place
Most of the staff are friendly and reliable and helpful. Especially the buggy driver from Aceh (didn't catch his name) who literally helped my mum onto the vehicle each time we took his ride. Most of all, my mum and our family are very happy to have spent our holiday retreat here. We are considering to come back again next time.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
It's a very nice atmosphere.... should add some family activities would be nice.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

XU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
no comment,no comment,no comment,no comment,no comment,no comment,no comment,no comment,no comment,
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Excellent breakfast and pool. Nice staff. Oddly they only provide extremely thick duvets for bed coverings, and it was 28"C. Also, they had a nice verandah outside our room, but the lights were so bright we could not enjoy the ocean in the evening, and the light shone into our room too. The big disappointment was the pond that they advertise as being suitable for snorkelling. It is filthy and has little fresh water circulating through it. I would not even dip my toes in it.
Stayed 2 nights in Mar 2019

6/10 Okay

Rajesh

Liked: Cleanliness, staff & service
average
nothing to said overall average this resort.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view and comfortable
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good getaway from busy usual life. Just a 50 minutes ferry away from busy Singapore. Great view to Singapore and nice good restaurant.
Stayed 3 nights in Jan 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
This is our third/fourth time coming back to stay at KTM. It's a very lovely laidback resort, suitable if you wish to enjoy your time chilling and enjoy the sea breeze. The staff are friendly and the room is clean. Wish there were still rooms available during our trip, always sold out. Enjoyed our dinner at the ombak bar, as well as the normal restaurant. We'll definitely come back here again! My boyfriend and I love this hotel alot. There's a fishing jetty too!
Stayed 1 night in Dec 2018

4/10 Poor

Cassanovi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The room is not soundproof that every little conversation next door could be heard. We were hoping for a relaxing and quiet weekend but cut short our stay as we could not sleep at night as it was way too noisy!! Not going back again.
Stayed 2 nights in Dec 2018

8/10 Good

Kanageswari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ~~~~ Thank you so much Sunset also very nice,
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Everything is okay but staff service should be improve
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

6/10 Okay

Lynn, Singapore

Liked: Staff & service
Was kind of disappointed as such a big compound your resort had but fishing location was too small to accommodate your amount of guest. Staff was excellent.
Stayed 2 nights in Nov 2018

8/10 Good

Chew Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food is good but a biy expensive. And th
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second time at the resort. I love it! And, Jack makes your arrival a personal experience. I go there to write because the waves kissing the shore is a wonderful sound and then in the evening I can enjoy a great dinner and then walk offer to the bar for great music and drinks.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Comforting refuge from busy city life
Simple pleasures, away from busy city life and at one with the sea and nature. Caught a glimpse of an eagle soaring over the restaurant looking for it's tea time snack. Goos local food for reasonable price. Overlooks the Singapore city skyline to draw a contrast.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was ok
Overall it was pretty good, facilities are on par with what you would be paying for it. Room While the room is adequately furnished, the toilet was a tad disappointing. Some aspects of the room could probably do with more servicing but overall it was decent enough Food Seafood lunch was fresh and reasonably priced. Breakfast provided was the standard western wares that you generally see served at most hospitality establishments. However, there was a sprinkle of local food which was an interesting aspect of breakfast. Decent amount of variety which should fill up an average person.
Stayed 2 nights in Oct 2018

8/10 Good

ruby ana

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

8/10 Good

Gerald, Sg

Usual Reliable Chill getaway
Usual reliable chill getaway resort. Nice views of the sea, sunrise and lagoon from the sea view villas. Food is good and still a little cheaper than Bintan. Sea view villas are a little tight but with the good views and a very effective air conditioner, no complaints
Stayed 1 night in Sep 2018

8/10 Good

Goh

Liked: Staff & service, room comfort
Good Place to Relax.... Just Relax
KTM resort is good for a really getaway from the bustling city life. Hotel Van pick up at Sekupang and bring us all the way to the reception for our check in. Lots of different resort and villa types of stay but be prepared to walk uphill for your room stay ( depends on which type you booked ). My room is facing the sea and is just a few steps down to the swimming pool, restaurant area and the Bar with pipe in music in the evening is facing the sea. Only upon checking out, we have to climb uphill to the reception area. Nice view from our room but the Balcony is a sharing one, meaning two units sharing a Balcony. It would be nice if the Balcony is all to ourselves instead of sharing. Food at the restaurant is simple and the Breakfast is nothing to shout about as its only a simple breakfast without american breakfast like Bacon, Sausage or Ham. Only consolation is that they have a counter to make eggs from the pan for you. Spa there is quite run down but Wifi is acceptable in the room. There is a Kwan Im Statue ( Goddess of Mercy ) for devotees to pray. Other than a quiet relaxing stay, there is not much things you can do in this resort.
Stayed 1 night in Aug 2018

8/10 Good

MUN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go back soonly
Hotel facilities are good... Good location for those needs staycations away from the big city. Staff at counter friendly. Cleanliness of bed and toilet more expect that I had.
Stayed 2 nights in Jul 2018

8/10 Good

lu, singapore

Liked: Cleanliness, staff & service, room comfort
A place where you want to relax
Great place to chill. Views from the balcony were fantastic. However there were a few concerns. Please inform your guests when fumigation takes place. We were gassed on 2 occasions. Please the music from the bar down at a comfortable level. It was too loud on the first day. Safety of the place. There was a bench next to the sea wall that should have been fenced off. There were steps that were broken and cracked and railings that were missing.
Stayed 3 nights in Jul 2018

8/10 Good

Karen Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Dep, Singapore

Liked: Staff & service, room comfort
Short weekend getaway spent well
Firstly, the ambiance of the entire resort is amazing, accompanied by the friendliest and most welcoming team of staff. Thank you for making this short getaway for my boyfriend and I a more than great one. Thank you for making his birthday surprise a pleasant one as well. Never thought I will feel this satisfied after a stay, but thank you for proving me wrong.
Stayed 1 night in Jun 2018

6/10 Okay

Seow Poh

Disliked: Cleanliness
The hotel room floor is very dusty. Need better housekeeping
Stayed 1 night in Jun 2018

8/10 Good

jaseline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relaxing; Affordable and beautiful place
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
My seafront villa room was a bit too small, but it was clean and beautiful view facing the sea. Resort was clean and friendly staffs. Seafood at the restaurant was all fresh and I enjoyed sitting at Ombak bar chatting with friends and grabbed the drink. Very strong wifi. Pool was small but clean. I wish they give discount on their spa service and have a fish-fishing, instead of squid-fishing. Overall I enjoy my stay and would love to go back someday.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxation resort
Nice embience, relaxing place

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To team Agus, thank you for making our stay fantastic and memorable. You made an excellent and very impressive service and had brilliant ideas how you will satisfy your guests. Thank you very much and see you again.