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Featured image
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
32-inch LCD TV with cable channels, TV, DVD player

Guest reviews

4.2/5 Very good
470 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationHarbor Bay Ferry Terminal10 min walk
Popular LocationNagoya Hill Mall6 min drive
Popular LocationBCS Mall (Batam City Square)7 min drive
AirportBatam Batu Besar (BTH-Hang Nadim)34 min drive

Choose dates to view prices

  • Superior Deluxe

    Room amenities

    • 29 sq m
    • Sleeps 3
    More details Superior Deluxe
  • Grand Deluxe

    Room amenities

    • 44 sq m
    • Sleeps 3
    More detailsGrand Deluxe
  • Junior Suite, 1 King Bed

    Room amenities

    • 59 sq m
    • Sea view
    • Sleeps 2
    More detailsJunior Suite, 1 King Bed
  • Presidential Suite, 1 King Bed, Sea View

    Room amenities

    • 109 sq m
    • Sea view
    • Sleeps 3
    More detailsPresidential Suite, 1 King Bed, Sea View

About this area

Batam

Located in Batam, Swiss-Belhotel Harbour Bay is in the business district and near the bay. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and BCS Mall (Batam City Square). Spend some time exploring the area's activities, including outlet shopping.

Visit our Batam travel guide
Map
Popular Location

What's nearby

  • Harbor Bay Ferry Terminal - 10 min walk
  • Nagoya Hill Mall - 6 min drive
  • BCS Mall (Batam City Square) - 7 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 12 min drive
  • Batam Polytechnic - 16 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 34 min drive

Restaurants

  • Chinese Restaurant — 1 min walk
  • Lobby Lounge and Bar — 1 min walk

About this property

Swiss-Belhotel Harbour Bay

3.5-star Bayside hotel near Harbor Bay Ferry Terminal
This hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 179 rooms offer free WiFi, 24-hour room service and LCD TVs with cable channels. Guests will also find DVD players, minibars and rainfall showerheads.
Swiss-Belhotel Harbour Bay offers 179 forms of air-conditioned accommodation with DVD players and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free extended parking
  • Free nearby parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 5:00 AM–10:00 AM on weekdays and 5:00 AM–10:30 AM on weekends: IDR 160000 for adults and IDR 80000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Indonesian

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 405000 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 160000 for adults and IDR 80000 for children (approximately)
  • Airport shuttle fee: IDR 205000 per vehicle
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 405000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Harbour Bay Hotel Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay

Frequently asked questions

Can I cancel my reservation for free at Swiss-Belhotel Harbour Bay and receive a full refund?
Yes, Swiss-Belhotel Harbour Bay offers free cancellation on select room rates, because flexibility matters! Please refer to Swiss-Belhotel Harbour Bay cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Swiss-Belhotel Harbour Bay?
As of 12 Aug 2020, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Harbour Bay on 13 Aug 2020 start from NZ$72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and extended parking are free at this property; nearby parking is also free.
What time is check-in at this property?
Check-in is from 2:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of IDR 205000 per vehicle applies.
Where is this hotel located?
Situated near the bay, this hotel is within 3 miles (5 km) of Harbor Bay Ferry Terminal, Nagoya Hill Mall and BCS Mall (Batam City Square). Grand Batam Mall is 1.8 mi (2.9 km) away.

Guest reviews

Overall score and ratings for Swiss-Belhotel Harbour Bay

4.2
Very good
5 - Excellent
187
4 - Good
210
3 - Okay
51
2 - Mediocre
15
1 - Poor
7
4.1
Cleanliness
4.2
Service and Staff
3.9
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cleaniness was my priority. And your hotel is very clean. Even the lobby toilet is so clean n nice. Service was very good. Probably could improve on the swimming pool area.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Close to the ferry terminal and a short ride to bars and restaurants

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is excellent and everything is within walking distance

Stayed 1 night in Feb 2020

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service

Terrible and rude staff in the front office. Not helpful at all and they washed their hands off since the booking was not done directly with them. This was for me to modify my stay dates

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020