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Overview of Swiss-Belhotel Harbour Bay

Photo gallery

Guest reviews

4.2 / 5Very Good
470 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

Popular LocationHarbor Bay Ferry Terminal10 min walk
Popular LocationNagoya Hill Mall3 min drive
Popular LocationBCS Mall (Batam City Square)3 min drive
AirportBatam Batu Besar (BTH-Hang Nadim)32 min drive

Choose dates to view prices

  • Superior Deluxe

    Superior Deluxe

    Room amenities

    • 29 sq m
    • Sleeps 3
    Show details
  • Grand Deluxe

    Grand Deluxe

    Room amenities

    • 44 sq m
    • Sleeps 3
    Show details
  • Junior Suite, 1 King Bed

    Junior Suite, 1 King Bed

    Room amenities

    • 59 sq m
    • Sea view
    • Sleeps 2
    Show details
  • Presidential Suite, 1 King Bed, Sea View

    Presidential Suite, 1 King Bed, Sea View

    Room amenities

    • 109 sq m
    • Sea view
    • Sleeps 3
    Show details

About this area

Batam

Located in Batam, Swiss-Belhotel Harbour Bay is in the business district and near the bay. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and Batam Center Shopping Area. Spend some time exploring the area's activities, including outlet shopping.

Visit our Batam travel guide
Popular Location

What's nearby

  • Harbor Bay Ferry Terminal - 10 min walk
  • Nagoya Hill Mall - 3 min drive
  • BCS Mall (Batam City Square) - 3 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 6 min drive
  • Maha Vihara Duta Maitreya Temple - 8 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 32 min drive

Restaurants

  • Where to eat
  • Chinese Restaurant – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Lobby Lounge and Bar – Serves light fare.
  • Swiss Cafe – Al fresco dining café offering international cuisine. Serves breakfast and light fare.

About this property

Swiss-Belhotel Harbour Bay

3.5-star Bayside hotel near Nagoya Hill Mall
This hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 179 rooms offer free WiFi, 24-hour room service and LCD TVs with cable channels. Guests will also find minibars, rainfall showerheads and coffee/tea makers.
Swiss-Belhotel Harbour Bay offers 179 forms of accommodation with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a rainfall showerhead, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free extended parking
Free nearby parking
24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)
Free shopping centre shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee 5:00 AM–10:00 AM on weekdays and 5:00 AM–10:30 AM on weekends: IDR 160000 for adults and IDR 80000 for children
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service

Things to do

Fitness centre
Outdoor pool
Spa services

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Indonesian

Business services

Business centre
Meeting rooms

Outdoors

Garden
Terrace

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower

More

Couples dining
Designated smoking areas (fines apply)
Romance packages available

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Rainfall showerhead

Entertainment

TV channels
LCD TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

More

Connecting rooms available
Desk
In-room massage
Phone
Safe
Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 405000 per night.
  • Free cots (infant beds)!

Payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 160000 for adults and IDR 80000 for children (approximately)
  • Airport shuttle fee: IDR 205000 per vehicle
  • Rollaway bed fee: IDR 405000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Swiss-Belhotel Harbour Bay Hotel Batam
  • Swiss-Belhotel Harbour Bay Hotel
  • Swiss-Belhotel Harbour Bay Batam
  • Swiss-Belhotel Harbour Bay

Guest reviews

4.2

Very Good

5 - Excellent
187
4 - Good
210
3 - Okay
51
2 - Mediocre
15
1 - Poor
7
4.1
Cleanliness
4.2
Service and Staff
3.9
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cleaniness was my priority. And your hotel is very clean. Even the lobby toilet is so clean n nice. Service was very good. Probably could improve on the swimming pool area.

Stayed 2 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Close to the ferry terminal and a short ride to bars and restaurants

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is excellent and everything is within walking distance

Stayed 1 night in Feb. 2020

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service

Terrible and rude staff in the front office. Not helpful at all and they washed their hands off since the booking was not done directly with them. This was for me to modify my stay dates

Stayed 2 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan. 2020