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I Hotel

4.0 star property
Hotel with a full-service spa, 4-minute walk to Nagoya Hill Mall

Choose dates to view prices

I Hotel is steps from Batam Centre Ferry Terminal, offering a refined experience with two bars and a gym. Guests can relax in the sauna or spa tub, book a massage, or use complimentary WiFi. The strategic location consistently earns positive reviews.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
  • Room service
  • Parking included
The current price is NZ$122
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Jl Teuku Umar Bukit Nagoya, Batam, Batam Island, 29432

What's nearby

  • Nagoya Hill Mall - 3 min walk - 0.3 km
  • Grand Batam Mall - 3 min drive - 2.6 km
  • BCS Mall - 3 min drive - 3.0 km
  • Harbour Bay Ferry Terminal - 3 min drive - 3.0 km
  • Batam Centre Ferry Terminal - 7 min drive - 7.1 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive

Restaurants

  • ‪Warkop Agem Medan - ‬5 min walk
  • ‪J.Co Donuts & Coffee - ‬3 min walk
  • ‪Love Seafood Nagoya - ‬7 min walk
  • ‪Baresto Café - ‬11 min walk
  • ‪Dapur Oke - ‬7 min walk

About this property

I Hotel

Upscale hotel near Nagoya Hill Mall
Consider a stay at I Hotel and take advantage of dry cleaning/laundry services, 2 bars and a gym. Indulge in a massage at Lotus Spa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a sauna.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A 24-hour front desk, 1 meeting room and a front desk safe
  • Luggage storage, tour/ticket information and concierge services
Room features
All 165 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Coffee/tea makers, daily housekeeping and desks

Similar properties

Front of property – evening/night

Aston Batam Hotel & Residence

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 420 reviews
Aston Batam Hotel & Residence

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 29-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 588000.00
  • New Year's Eve (31 December) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam

Frequently asked questions

Does I Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at I Hotel?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at I Hotel on 10 Nov 2025 start from NZ$122.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is I Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at I Hotel?

Self-parking is free at this property.

What time is check-in at I Hotel?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at I Hotel?

Checkout is at noon.

Where is I Hotel located?

Located in the heart of Batam, this spa hotel is within 1 mile (2 km) of Nagoya Hill Mall and Grand Batam Mall. BCS Mall and Harbour Bay Ferry Terminal are also within 2 miles (3 km).

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Reviews

I Hotel Reviews

9.0

Wonderful

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 278 out of 522 reviews
Rating 8 - Good. 195 out of 522 reviews
Rating 6 - Okay. 38 out of 522 reviews
Rating 4 - Poor. 4 out of 522 reviews
Rating 2 - Terrible. 7 out of 522 reviews

Reviews

10/10 Excellent

Sok Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintain...
Stayed 2 nights in Sep 2025

10/10 Excellent

TAN BEE

Liked: Cleanliness, amenities, property conditions & facilities
Staff are smiley, friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Weijie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is quiet and near to Nagoya mall. Staff is friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ajib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice.. good location
Stayed 1 night in Dec 2024

10/10 Excellent

ZAHHAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff overall was polite and always smiling, the bed was comfy and the hotel is walking distance to all the amenities…
Stayed 1 night in Jul 2024

8/10 Good

SOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Jun 2024

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasurable stay With family
Stayed 2 nights in Nov 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Batam

Probably the best deal in Batam for a clean, comfortable hotel at a reasonable price
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay again

Great nice room, good internet. Nice sized bathroom. I will definitely stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday staycation

Great
Stayed 2 nights in Aug 2023

8/10 Good

QINYUE CHARLOTTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct walkway to Nagoya Hill Mall. Convenient location to most malls in Batam. Gym is small but well equipped. Breakfast buffet spread is decent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply awesome. Like the location actually.
Stayed 2 nights in Feb 2023

8/10 Good

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall fine
Stayed 2 nights in Nov 2024

8/10 Good

X.Y.

Liked: Cleanliness, staff & service
Second time at this hotel. The bed was not comfortable for superior room. I think this is my last time at iHotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

MUI HUANG

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good except for the breakfast varieties. Wish they have more western choices
Stayed 2 nights in Oct 2022

6/10 Okay

Doris

Condition of stay

We were given the service apartments instead of hotel room. The bath area was choked with slow moving water. The room was dim. The breakfast was lousy.
Stayed 2 nights in Jan 2023

6/10 Okay

Cindy

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I was traveling with a 5 months old baby, 20 months old toddler, 9 year old kid & 2 adults with 2 rooms with connected door. During 1st night had saw some ants crawling around toilet basin, so didn’t think much. Till the next morning I was very disappointed when I saw there’s lots of ants in one of the room toilet, bar counter & bedside cabinet. Other than this ants issue, the rest are still considered pleasant. Like breakfast buffet, room service food, pool & service from the hotel staffs. Hope the hotel can do something regarding the ant infestation. Thank you.
Stayed 2 nights in Sep 2022

10/10 Excellent

ROHANIZA

Liked: Amenities
Will come to Visit this hotel again for future recommended to all.
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, although it shows its age and there are areas that could do with a tidy up. The rooms are large and the beds comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Muhamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and friendly staff. Check in was smooth and flawless.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sasi K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Batam Bash

There’s a calmness to the hotel Nothing is ever rushed Everything is deliberate & guests focus. Can’t get any better than that for me. Probably be my go to hotel in Batam
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable staycation

Clean and comfortable place to relax.
Stayed 2 nights in Jul 2025

6/10 Okay

Natalie

Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I liked was the location. It was extremely convenient. Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub. The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets. The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost. So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place. Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.
Basin
Bath tub
Stayed 1 night in May 2025

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8th May till 10th May Stay

Amazing stay. Staff are friendly as usual, place are clean.
Stayed 2 nights in May 2025

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and cosy hotel

Nice place to stay. Very clean and cosy.
Stayed 1 night in Feb 2025