Batam Island delivers both daytime relaxation and evening entertainment with local cuisine in a vibrant setting that welcomes travelers seeking balance.
D'Grande Hotel on Batam Island offers modern comfort with spa treatments, local and international dishes, drinks at the bar, and coffee at the café. Parents love the free babysitting, and business travelers appreciate express check-in/out.
Batam is home to D'Grande Hotel. Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Panbil Nature Reserve and Miniature House Indonesia. Visit our Batam travel guide
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar at D'Grande Hotel. Take some time to relax at the on-site spa. Free WiFi in public areas is available to all guests, along with free babysitting and a restaurant.
You'll also enjoy perks such as:
Free self-parking
Express check-out, express check-in and 1 meeting room
Luggage storage and a 24-hour front desk
Room features
All 55 rooms have comforts such as air conditioning, in addition to perks such as free Internet and free bottled water.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
More
Air conditioning
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Information provided by the property may be translated using automated translation tools
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property is also known as
D'Grande Hotel Batam
D'Grande Batam
D'Grande
D'Grande Hotel Hotel
D'Grande Hotel Batam
D'Grande Hotel Hotel Batam
Frequently asked questions
Is D'Grande Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at D'Grande Hotel?
Self-parking is free at this property.
What time is check-in at D'Grande Hotel?
Check-in start time: 2 PM; check-in end time: 5 AM.
What time is check-out at D'Grande Hotel?
Checkout is at noon.
Where is D'Grande Hotel located?
Situated in Batam, this spa hotel is within a 15-minute walk of Nagoya Hill Mall and BCS Mall. Grand Batam Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
D'Grande Hotel Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
6.0
Location
7.4
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 3 out of 20 reviews
10 - Excellent
3
Rating 8 - Good. 8 out of 20 reviews
8 - Good
8
Rating 6 - Okay. 4 out of 20 reviews
6 - Okay
4
Rating 4 - Poor. 2 out of 20 reviews
4 - Poor
2
Rating 2 - Terrible. 3 out of 20 reviews
2 - Terrible
3
Reviews
8/10 Good
Verified traveller
31 Jul 2025
Liked: Staff & service, room comfort
Value
Room is ok , whatever essentials u have , staff are nice , location is near to grand Batam mall. Price is very cheap !
one of the worst hotel i ever stay. centralize aircon switch is not working and the room is freezing cold. no place to eat or buy food
Verified traveller
Stayed 2 nights in Jul 2022
4/10 Poor
G.ARUMUGAM
20 Dec 2022
Liked: Staff & service
Disliked: Property conditions & facilities
No hot shower
Air conditioner too cold
G.ARUMUGAM
8/10 Good
Ravindran
12 Jun 2022
Liked: Staff & service
This hotel is very narrow inside which some grab drivers don’t know the place . Also quite inconvenient to buy food , need to take taxi go out .
Regards
Ravindran
Stayed 1 night in Jun 2022
6/10 Okay
Mohd
28 Oct 2019
Booking confusion
Book the hotel through hotels.com. During check in was informed the reservation was cancel due to no confirmation from hotels.com. Anyway got my room but at different rate.
Pros
Receptionist very pleasant and helpful.
Check in and check out was a breeze
Can call online taxi
Room is huge
Corridor was super cold as they blasted the aircon at high and lowest temperature.
Room is cold. Aircon thermostat is working great.
I had a smoking room but the room does not reek cigarette smell.
The hotel was very quiet.
Cons
Place is located in an area that is quite secluded
Not really for those first timers
Bed is huge but will sink in the middle
Pillow super soft
Housekeeping will clean the room but never change the bedsheet, pillow case and duvet throught my 5 days stay.
Breakfast was far too simple and modest. Not much options. Well for Batam where food is readily available everywhere, it is understandable why guests dont really have breakfast.
Despite being a quiet hotel, there was a room 3 floors above us that will have children laughing and giggling, playing in the middle of the night. I know this because from the window in the room, can see the room above with lights on and kids playing.
Overall
This hotel is more for those who seek a quiet environment. Distance is not of any convenience for those who wants to have easy access to the malls. Bcs mall, by car will take about 5 mins. Nagoya Hills by car will take about 10mins. Mega mall about 15-20mins depending on traffic. Nearby there is one convenience store but unlike other outlet, it closes at 11pm. Maybe because of the secluded location.
Very nice and cozy hotel, The front desk is very polite too. The room is very big and spacious and its exactly the same as advertised. Taking a taxi to Nagoya only cost 50,000 ruppiah only 5 mins away. You can choose to walk but it will be quite complicating and not recommended in the night. I will recommend to anyone who wants a quiet , but near Nagoya Hill with a budget . This is the right hotel. I will stay again!
Christine G
Stayed 2 nights in Mar 2018
6/10 Okay
atin, singapore
4 Apr 2018
Liked: Staff & service
It is alright, staff were nice.
Location wise, it’s far inside. Nearest mall is Nagoya but it is about 20mins walk. No proper pavement and most of the time you’re walking by the sides of the roads - dangerous. Take the taxi to Nagoya, RP 50K.
Staff were great. They were friendly, polite and helpful. Breakfast was basic but it was good!
Decided to try their massage. It was horrible. They had to call in free lance masseurs which I’m fine with. My Sister began first. Only about 15mins later I started together with my Cousin and mom. But, all of us ended at the same time. That’s one.
Another one. We were seperated by curtains which is normal but the masseur decided to open the curtains and started chatting among themselves.
The whole experience wasn’t relaxing at all. We weren’t given the full hour and the massage was just them putting oil and spreading it on the legs. We wanted the foot reflexology. Wasted the RP15K each that we paid.
atin
Stayed 2 nights in Mar 2018
6/10 Okay
Verified traveller
1 Apr 2018
Liked: Cleanliness
Disliked: Staff & service
I think is just plain normal.
The service is just plain normal. The bathroom was a mess when bathing as all the whole floor wet. The complimentary coffee in the room have either no sugar or creams. And was not top up the next day.
I was trying to get the counter to book the next day ferry for me but was told that my name and ticket number was not in the ferry name list. I was shocked as i have already bought for two ways ticket. Again i called up the hotel counter to give my passport number so that i can call myself but told me that to wait a few minute ( i just want the passport number which they kept my passport). Not sure if they understand me but I’m talking in Malay and not english. I straigh went down to the counter personally and ask for my passport. I called the ferry terminal myself and less than 5 minutes i got my booking number. Geez how angry i am to them but just left the counter.
Idk if its just expedia or was is just my luck. Ive always booked expedia and always got a room that is right at the end of the corner which i find v "ulu" n scary plus ive 2 infants. Went in the hotel n saw 2 lil cockroach. There is no wet n dry area in the toilet. 2nd day we switched on the switch to let the cleaners clean our room but reached the hotel at night n saw the exact mess before we left.
Verified traveller
Stayed 2 nights in Feb 2018
8/10 Good
Verified traveller
7 Jan 2018
Disliked: Property conditions & facilities
DLX room was clean but shower space is so wetty. Staff is very kind
We were stay for short vacation it was quite distance from batam centre but the overall stay was satisfactory.
The Price and food good and hotel staffs are very kind.