Bat Trang Holidays from NZ$3,336

Cool place cool staff good value for money

Everything as advertised and excellent pre-arrival arrangements by Ms Jolene Do. Will definitely return. In-house spa experience was great too! Thank you to all staff.

Gave a three. We stayed here for two nights then left for a cruise returning three days later for a further three nights. The first stay room was amazing. Newly decorated, large bed and fruit in the room. The second stay (allegedly an upgrade) had a smaller bed, smaller room, needed updating and no fruit. If we had a similar room to the first stay it would have been 5 stars all round

I stayed here for two nights. Even before I arrived they messaged me via WhatsApp and made sure that I had all my arrangements and if I needed anything. When I first arrived in Hanoi, and then flying out with 4 nights in between. As I was traveling from another country I had luggage I didn’t need. They were very accommodating towards me and allowed me to leave my luggage for those 4 days and it was ready for me when I came back. The staff were so friendly and always made me feel like a VIP. Never did they let me carry my bags! On my return, they still remembered me, and even upgraded to a room with a view for free. My luggage remained safe the whole time. The rooms were cozy but definitely fancy and clean. I saw them cleaning the rooms and they really do deep clean them. When I checked out, I forgot my luggage keys in the lounge as I was rearranging my luggage before the airport. I called them using WhatsApp. They again were so accommodating and luckily I’m early at the airport that they sent a Grab to deliver my keys to the airport. They were so amazing, and I’d definitely recommended them to anyone and I would go back again. They are a big reason I love traveling to Vietnam. I would like to give a shout to William/Minh, who really went above a beyond! I cannot express how much gratitude I have right now.

A hidden gem in the heart of Hanoi! We stayed at Hanoi Solis Hotel for 4 nights and absolutely loved our experience. The location is perfect – just a short walk to Hoan Kiem Lake and the Old Quarter, yet still quiet enough to relax. The room was beautifully designed in an Art Deco style, very clean, and comfortable after a long day exploring the city. The staff were extremely friendly and helpful — they arranged our airport transfer smoothly, allowed us an early check-in after a long flight, and even kept our luggage safely while we travelled to Ha Long Bay. Breakfast was fresh and varied, and the rooftop bar offered a wonderful sunset view over Hanoi. Overall, this hotel exceeded our expectations. Highly recommended for anyone looking for modern comfort and warm hospitality right in the centre of Hanoi.