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Hotel in a great setting above the sea, good quality restaurant
Verified traveller
8/10 Good
Andy, London
10 Jul 2015
Liked: Cleanliness, staff & service
Brilliant place and service but No aircon
Great service, really helpful. They went out of there way to sort problems (our son was being picky so they cooked him egg and chips... Not bad for a four star hotel!! Great views, very relaxing. Only negative - no air con in the apts ... I didn't check as I presumed they would have
Andy
6/10 Okay
Patti, Usa
28 Jul 2014
Liked: Cleanliness, staff & service
Disliked: Room comfort
Far from everything and needs air conditioning
Beautiful views, great restaurant, but the hotel was far from everything unless you have a car. Not even a grocery store close by. The rooms were clean, but it was very, very hot and humid. An air conditioner would have made the stay much more enjoyable. And we had a vast number of bugs in our room!!!!!
everything at fingertips specially attentive staff and trainees present no air conditionning could become a problem in July and August stove rounds half operating restaurant A+++++ with food served in a highly artistic manner-here the client was king
Montreal
6/10 Okay
England to Portugal travellers, Stamford UK
6 May 2013
Liked: Staff & service
Stunning location
this was our second stay. First time we had a wonderful room in the hotel and were able to dine. This time we were allocated a room in the neighbouring Residence- what a disappointment in comparison, the room was tired, the corridors darkand there was a need for a dehumidifier humming continuously. After booking with Hotel.com we were then advised by the hotel that the dining room was closed for dinner. We enyoyed the walk down to the town, but were disappointed we could not eat in the hotel. The location is stunning but we would have been very disappointed if we had paid full rate for our room, you cannot survive on location alone.....
This was a one night stay on our way to Spain, we had two dogs, so this is a fantastic hotel / apartment for this. We had an apartment on the second floor with beautiful views overlooking the sea and swimming pool, the grounds were lovely and the dogs were able to run around (when no one was sunbathing of course). The headland walk into town is also good and the Grand Hotel in town is a great place to sit for drinks and dinner - dogs welcome!
Was very impressed from the first minute. The staff were charming and the hotel beautiful. The grounds are lovely, with great views from the clifftop and the pool area.
We didn't eat there as, at 16€,, breakfast was a bit steep. Also a pleasant easy 15 minute path down into St Jean de Luz made going out for meals a pleasure.
Nous avons séjourné deux nuits dans cet établissement. Tout est parfait, l'accueil, le personnel très agréable, la propreté des chambres, la vue sur la mer, la propriété très bien entretenue, le parking. Beaucoup de choix pour le petit déjeuner.
Nuitée en studio trois personnes (petite chambre individuelle 1 personne). Personnel charmant et attentionné. Possibilité de restauration sur place. Proximité et vue sur l'océan. Superbe cadre agrémenté d'espaces verts fleuris, d'une piscine à débordement et de terrasses.
Cadre Superbe et environnement exceptionnel notamment hors saison
Verified traveller
8/10 Good
Lucas, Bordeaux
21 Oct 2014
Liked: Cleanliness, staff & service, room comfort
Très correct.
Une prise en main rapide de la part de la réception. Personnel souriant, agréable et discret.
La chambre possède une vue magnifique, vraiment grandiose.
Cependant, une petite rénovation ne pourrai pas faire de mal mais rien de dramatique. (Gouttière, plaintes, joints).
J'avais demandé une composition florale pour ma copine. Très beau bouquet avec le petit mot que j'avais demandé. Une piscine également splendide.
hola mi estancia ha sido regular porque crei q iba a estar en un hotel y me llevaron a un apartamento solitario fuera del hotel. Las habitaciones del apartamento muy ruidosas a causa de la nevera.
Nous avons été séduits par l'emplacement de la résidence (car nous logions à côté de l'hôtel) ; nous avions une vue sur mer superbe avec terrasse. Nous avons diné et petit déjeuné à l'hôtel et avons beaucoup apprécié la qualité de la cuisine et du service. La décoration de l'hôtel et des jardins est très belle
L'hôtel est idéalement situé, la vue est magnifique. Service et personnel de qualité, très bon accueil. Nous avons pu profiter de la piscine chauffée et du sauna, la piscine à débordement est à coupé le souffle. On vous recommande vivement cet hôtel où nous avons passé un magnifique week-end
Pas grand chose à redire pour cet hôtel. Excellent accueil, chambre soignée. Très belle vue sur Saint jean de Luz. Seul bémol, un petit déjeuner facturé 16 euros/personne.