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We stayed at this hotel for one night and couldn’t fault it. All the staff were very friendly and helpful. The decor of the hotel was super , all based on the work of Jules Verne. The room was clean,the bed comfortable and the wifi good. There were lots of nice touches like the provision of a glass carafe of water which could be refilled from the machine in reception so reducing single use plastic waste. The hotel offer an express breakfast for people like us who want to be away early. It’s within easy walking distance of the town. The parking is secure and you can reserve a parking space. If we ever found ourselves in Biarritz again, we would definitely stay at this hotel and would highly recommend it.
Lovely small hotel in quiet location but still close to the centre. Great pool area to relax in. Clean, modern room with very comfy bed. Perfect sized room for single occupant, very small for a couple!
Wonderful hotel just a short walk from the centre. Comfortable and compact rooms, wonderful staff and great little gym. The express breakfast was great!
The striking quality of hotel is the Staff. They are quite outstanding. All very friendly and helpful. A uniform standard like this at the height and towards of the tourist season is incredibly impressive. The facilities are spotlessly clean and well maintained. We extended our stay.
Crispin
Stayed 3 nights in Aug 2023
10/10 Excellent
MARIA, Dublín 2
8 Aug 2023
MARIA
Stayed 2 nights in Jul 2023
6/10 Okay
Nicholas
6 Aug 2023
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not good enough for 4 stars
Not up to 4 stars, small room, €50 for late check out, €35 per day for bike hire, slow room service, not enough staff and dated property
Nicholas
Stayed 5 nights in Jul 2023
Response from Chloé on 10 Aug 2023
Dear Nicholas, I am sorry to read your feedback after your experience in our establishment. Concerning the size of the room I would like to remind you that all the information concerning it can be found on the reservation site so that you can make the choice that suits you best. It is true that we are currently understaffed but I can assure you that we are doing our utmost to ensure that this does not impact your stay, I am sorry if this has been the case. Literarily yours,Fanny LecomteManager, Hôtel Littéraire Jules Verne****
8/10 Good
Beverley
Travelled with family
1 Aug 2023
Liked: Cleanliness, staff & service, amenities
Good location approximately 10 minutes from beach and centre of Biarritz. Clean room and nice pool. It would be nice if they served drinks/snacks in pool area although drinks can be obtained from inside hotel.
Beverley
Stayed 3 nights in Jul 2023
Response from Chloé on 10 Aug 2023
Dear Beverley, Your satisfaction is our greatest achievement! Thank you for taking the time to share your positive experience with us!Literarily yours, Fanny LecomteDirector, de l’Hôtel Littéraire Jules Verne****
6/10 Okay
Kee Beom
Travelled with partner
30 Jul 2023
Liked: Cleanliness
Rooms and bathroom are tiny. Otherwise, an average hotel. The first words by the 2 ladies at the front desk when I showed up to check in were “Check in is at 3pm”. No hello, no welcome. We waited in the lobby until 3pm to check in.
Kee Beom
Stayed 1 night in Jul 2023
Response from Chloé on 10 Aug 2023
Dear Kee, Thank you for taking the time to share your experience at our hotel. I am surprised to read your feedback about our team, they are dedicated to making your stay a most enjoyable one. I'm sorry if this is not what you felt. However, check-in is indeed at 3pm unless you have paid for an early check-in, this information is available on the booking site. Literarily yours, Fanny Lecomte Director, Hôtel Littéraire Jules Verne****
Lovely hotel in good location. Rooms and bathroom very small, but clean comfy and had all you need.
Daniel
Stayed 5 nights in Jul 2023
Response from Chloé on 20 Jul 2023
Dear Daniel,Thank you very much for this very positive comment ! We hope to see you soon in our hotel. Yours Truly, Fanny LecomteDirector of the Hôtel Littéraire Jules Verne****
Was just ok.
Room was not ready at 2:20pm. Receptionist just repeats that room is not ready without even checking with housekeeping first and although official check in is at 3, they could do better to have rooms ready a little earlier.
Asked for a quiet room, got the one facing the road and it was not quite.
Rooms are also very small although updated and nicely decorated.
Wouldn’t recommend and would look elsewhere
Ihar
Stayed 1 night in Jun 2023
Response from Chloé on 18 Jul 2023
Dear Ihar, I'm sorry to hear that your stay with us did not fully satisfy you. Concerning the check-in, it is well indicated at the time of the reservation of your room that it is carried out at 3pm and not before. You can request an early check-in by paying a little more. The reason why check-in takes place at this time is to give us time to refurbish the room after other guests have left. Our team works hard every day to make your stay as comfortable and enjoyable as possible. We're sorry about the noise in your room. You should not have hesitated to ask us, we would have intervened quickly to find a solution. Finally, concerning the size of the room, I would like to remind you that the dimensions are indicated on the booking site. Literarily yours, Fanny LecomteDirector, Hôtel Littéraire Jules Verne****
I stayed a week and was very comfortable. Very quiet with black out curtains. I walk a lot and the location was great. It was a 10 - 15 minute easy walk to the beach. Many eating options close by and within walking distance further down in the town. The staff was friendly and welcoming. I’d stay there again!
candy
Stayed 2 nights in Jun 2023
Response from Chloé on 7 Jul 2023
Dear Czndy, A huge thank you for your kindness and positive review! Your support means the world to us!Literarily yours, Fanny LecomteDirector, de l’Hôtel Littéraire Jules Verne****
Very nice hotel in close proximity to centre; friendly staff; clean and comfortable room; great pool
Marta
Stayed 1 night in Jun 2023
Response from Chloé on 7 Jul 2023
Dear Marta, We send you waves of gratitude for your superb review! Thank you for making our day special!Literarily yours, Fanny LecomteDirector, de l’Hôtel Littéraire Jules Verne****
4/10 Poor
Richard
Travelled with family
31 May 2023
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stinky and hot room.
The room looked fine but it really stunk and the AC didn’t really work. It was so hot we couldn’t wait to get out.
I loved this hotel: simple and modern. Rooms are very comfortable. Very friendly and helpful staff at the front desk. However, the front desk may benefit from having more than one person helping customers to reduce the waiting time.
Rima
Stayed 5 nights in May 2023
Response from Chloé on 26 May 2023
Dear Rima,Thank you for this very positive feedback ! I look forward to seeing you again in our hotel for a literary break, Fanny LecomteDirector of the Hôtel Littéraire Jules Verne****
6/10 Okay
Grant, Burbank
Travelled with partner
30 Apr 2023
Liked: Cleanliness
Small room, no toiletries, definitely not 4 star facility!
Grest hotel in very conveniant location, 100 ish metres to casino and sea front
christopher
Stayed 1 night in Aug 2022
Response from Fanny Lecomte - General Manager on 30 Aug 2022
Dear Sir,Thank you very much for your very positive comment.We are lucky to have an exceptional location. In just a few minutes, you can access all of Biarritz's treasures, its shopping streets, its restaurants and its casino...Moreover, we have a private and secure car park with direct access to the hotel by lift. You can therefore reserve your parking space, arrive with peace of mind and then walk to enjoy a stroll along the seafront. We are always delighted to share our favourite places with you. We hope to see you soon for a new stay full of discoveries.Fanny LecomteGeneral Manager - Hôtel Littéraire Jules Verne ****
El sitio está bien aunque las habitaciones son bastante pequeñas
Rubén
Stayed 1 night in Apr 2024
6/10 Okay
Verified traveller
3 Jan 2024
Liked: Cleanliness, staff & service
mal dormi
hotel business en bord de route, si vous aimez dormir fenêtre ouverte, vous devrez essayer de dormir avec les bruits de circulation, frigo et air conditionné bruyants, et matelas creux.. bref, on a mal dormi...
Excellent apartment with all we needed, very clean, great breakfast, kind stuff
Cristina
Stayed 2 nights in Dec 2023
10/10 Excellent
Damelys
26 Dec 2023
Liked: Staff & service
Escale d’une nuit à Biarritz !
Hôtel excellent propreté excellent. Personnel attentif et sympathique. Parking disponible mais payant et cher. Le petit déjeuner buffet limité pour le prix.
Hotel muy agradable, bonito diseño, cómodo, con parking propio (también lo hay público) en una zona tranquila de la ciudad. Aunque está un poco retirado del centro, el acceso andando son 10 minutos. Creo que resulta cómodo para turismo fuera de temporada de playa.
Très bel espace de vie pour ce détendre et dormir.
Silencieux.
Bon petit déjeuner avec des produits locaux.
Personnel accueillant, souriant et aimable.
Très proche du centre ville à pied.
Proximité de place de parking gratuite