This is definitely not a 4 star property! The staff are rude, the rooms are tired, the showers leak in all the rooms, you have to pay a deposit of 25 Euros for an ironing board, there is no concierge and the reception staff are clueless if you ask them how to get to places!!! There is no water in the rooms and the cleaners don’t clean the rooms properly. The walls are thin so you can hear your neighbours breathe and move and flush the toilet etc - the air conditioning is totally pathetic and the rooms are dark and dingy. There were six of us in three rooms and all of us feel the same and it totally ruined our holiday. Avoid this place and go elsewhere.