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Reviews of Lugaris Rambla - Apartments

4 out of 5
Lugaris Rambla - Apartments
C/ Rambla de Poblenou 16-20, Barcelona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 91 out of 148 reviews" "
Rating 8 - Good. 44 out of 148 reviews" "
Rating 6 - Okay. 3 out of 148 reviews" "
Rating 4 - Poor. 6 out of 148 reviews" "
Rating 2 - Terrible. 4 out of 148 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spacious with amazing amenities. FYI Barcelona in general does not have many dyers so having one is very rare. We still had to hang most of the clothes but still super grateful to have a washer & dyer.
Stayed 6 nights in Feb 2024
Response from Lugaris Team on 6 Mar 2024
Dear Nicole,Thank you for choosing to stay with us and for taking the time to leave such positive feedback!We're delighted to hear that you enjoyed the spaciousness of the apartment and found the amenities to be amazing. It's great that the washer and dryer were particularly useful during your stay. Please note there is a clothesline for hanging clothes in the closet. We understand that such conveniences can enhance the overall experience. Next time please kindly inform us about any issue you might have during your stay and we will do our best to solve it.Best regards,Lugaris Team

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern 2 bedroom apartment. Had everything we needed. Great area. Overpriced, but it seems all of Barcelona prices are high. If you’re looking for value then visit the smaller beach towns along the coast. Barcelona and Madrid prices are out of control. This apartment was very clean and in a great neighborhood. Lugaris staff are very helpful. Not walking distance to downtown and tourist attractions but taxis are easy and fairly priced.
Stayed 3 nights in Sep 2023
Response from Pia Vargas on 21 Sept 2023
Dear Lisa, Thank you so much for your complet review about your stay, we are glad you enjoyed the location. We look forward to welcoming you soon. Warm Regards

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Issue with power so they moved us to a nicer apartment. Really enjoyed our stay.
Stayed 5 nights in Sep 2023
Response from Guests Relations Manager on 15 Sept 2023
Dear Sean,We are sorry for the inconvenience caused regarding the power. As soon as our guest might have an issue during their stay we tried our best to solve it as soon as possible.We hope for your next visit.Best regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Kit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a brilliant stay at this apartment. Natalya was really helpful from the start. Make sure you book the transfer from the airport. We were ripped off by the airport taxi! The apartment was so clean, spacious and safe. There is a little noise but it all adds to the atmosphere. Plenty of food places to eat and only a 5 minute walk to the beach. Loved staying here!!
Stayed 7 nights in Jul 2023
Response from Guests Relations Manager on 9 Aug 2023
Dear Kit,Thank you for taking the time to share your experience with us and provide some tips for other guests, they will really appreciate them.We are happy to know that you appreciated the high quality services offered by our team members and the special mention of Natalia.We all hope that you will be able to come back and stay with us in the near future. Best regards,Eva LlorensGuests Relations Manager

6/10 Okay

Ian

Liked: Cleanliness, room comfort
The apartment is advertised as luxury but it is not, more like comfortable. We were allocated an apartment off the Rambla which was next to a building site, with some noise and dust/debris on the terrace. We were offered a change but since we had unpacked everything declined as the apartment was comfortable. The coffee machine did not work but was replaced after contact with the office. Two of the remotes were without batteries, this was raised but instead of replacing them the two boxes and remotes were removed. We had no access to international stations. The general location is excellent and generally we had a good week but a shame there were a few unnecessary niggles.
Stayed 7 nights in Sep 2022
Response from Guests Relations Manager on 14 Oct 2022
Dear Ian,Thank you to take your time to write a review of your stay in Lugaris. Next time you come to visit us, we will make sure you will be alocated in one of the apartments located in Rambla del Poble Now street. We are happy you felt comfortable in your apartment, and any issue you had during your stay it was looked after it.We take note of the suggestions you generously make. Best Regards,Eva LlorensGuests Relations Manager

8/10 Good

Alina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the apartment and the and our check in manager was very helpful.
Stayed 4 nights in Jul 2022
Response from Eva Llorens on 28 Jul 2022
Dear Alina, We are happy you've got a good service at the check in. We make sure to give all the information requried to all our guests for them to have the best experience in Barcelona. Best regards, Eva Llorens Guests Relations Manager

4/10 Poor

Graham

Travelled with group
Beware of Construction Work for Terrace Rooms
There was construction directly next door 8am-6pm on 3 of the 5 days we stayed. There was permanent drilling and sawing noises during that time which woke us up and we couldnt hear ourselves talk on the terrace. There was dust and polystyrene falling onto us on the terrace. We had not been warned about this construction when we booked or checked in. We complained at reception next day and the man said the lady that checked us in would get back to us. She did NOT get back to us. Do not book a property here with a terrace if you are staying here outside of the weekend! The noise will ruin your stay.
Stayed 5 nights in May 2022
Response from Guests Relations Manager on 10 Jun 2022
Dear Mr.Graham, All Lugaris staff are very upset about how you felt during your stay, we did not know you were having this issue, we are are really sorry for the inconvenience caused.we do not work like that at all. Please come back to Lugaris and we will make it to you. We require you to have a nice experience with us. Best regards, Eva Llorens Guests Relations Manager

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, room comfort
Clean and comfortable place
We rented a 2-bedroom suite. Location is at about a 45-minute walk from the touristy areas of Barcelona and about 10 minutes from the beach. I recommend renting a bike as it's cheap and Barcelona is a very bike-friendly city. We loved the restaurants and shops on the pedestrian street just outside our suite.
Stayed 4 nights in Apr 2022
Response from Eva Llorens on 9 Jun 2022
Dear Susan, We are delighted to read that we were able to match your holiday expectations. Lugaris Rambla is located in a neighborhood where sitll has the same feeling as a village We hope you visit us again very soon. Best regards, Eva Llorens Guests Relations Manager

8/10 Good

JOSE FERNANDO

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location, safe for family
Stayed 6 nights in Apr 2022
Response from Eva Llorens on 9 Jun 2022
Dear Jose, Thank you for your review, we are happy you had a nice stay with us. Best regards, Eva Llorens Guesta Relations Manager

10/10 Excellent

Shahid

Travelled with group
Liked: Cleanliness, room comfort
Ex customer service A+
Good location 👍
Stayed 4 nights in Jul 2020
Response from Eva Llorens on 29 Jul 2020
Dear Mr. Shahid, Thank you for such a high score! We are very happy you enjoyed your stay in Lugaris apartments. Looking forward to welcome you very soon. Best regards, Eva Llorens Guest Relations Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained, brilliant location, near the beach. Extremely helpful staff.
Stayed 3 nights in Oct 2019
Response from Eva Llorens on 4 Nov 2019
Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to Lugaris apartments. We are delighted to read that we were able to match your holiday expectations. Best regards, Eva Llorens Guest Relations Manager

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramblas Poble Nou
The appartmwnt was nicely located and the staff were auper friendly and attentive to our questions. Granted we have family that lives around the corner, the location is quiet and not far from city sights and things to do. We will definitely stay there again!!
Stayed 10 nights in May 2019
Response from Eva Llorens on 12 Jun 2019
Dear Jeffrey, Thank you for such a nice review. We are very happy you had a nice stay with us!. Best Regards, Eva Llorens Guest Relations Manager

10/10 Excellent

Wa, Los angeles, us

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it to anyone planing to visit barcelona, great location.. great people.. thank you and we will be back!
Stayed 6 nights in Apr 2019
Response from Eva Llorens on 25 Apr 2019
Dear Wa, Thank you for taking the time to share your experience with us, your comments are very much valued to us! Looking forward to welcome you very soon! Best regards, Eva Llorens Guest Relations Manager

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Loved the location and easy walk to the beach.
Stayed 3 nights in Mar 2019
Response from Eva Llorens on 25 Apr 2019
Dear Rebecca, We are delighted to receive such a nice feedback regarding the location of Lugaris apartments. Thanks and regards, Eva Llorens Guest Relations Manager

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Mar 2019
Response from Eva Llorens on 25 Apr 2019
Dear Guest, Thank you for your feedback. We hope you will visit us again in order for you to feel what we call Lugaris experience! We will do our best for you. Thanks and regards, Eva Llorens Guest Relations Manager

2/10 Terrible

AVISHAI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad experience but happy ending thanks2HOTELS.COM
I leave countless reviews and I am sorry to leave a negative one but we were not satisfied from the reservation and we came to the hotel's office first thing in the morning to come to some understanding regarding partial refund so we can go else where. The hotel said they will try to accommodate our request but when the hotels.com representative called, the hotel said they can't do anything to reimburse us although they understand our frustration (they offered a different apartment, we wanted to go else where). Faults were, low maintenance of the shower with moldy areas, torn up cabinets (low maintenance), cracked shower head (water splashing everywhere), window isolation very bad - we had hard time sleeping while youngsters were yelling outside and dogs barking - proper isolation would have fixed it. Proximity to the sea is nice but there should be a proper standard to those apartments especially for 155$ a night. Who saved the day ? HOTELS.COM representative came through within less then 30 minutes, she quickly understood the situation and our frustration and got us a very nice partial refund on behalf of HOTELS.COM themselves. This kind of customer service will keep us coming. We value such customer care! Thank you HOTELS.COM, you saved our vacation. We booked another hotel afterward and went straight to it.
Stayed 3 nights in Mar 2019
Response from Eva Llorens on 24 Mar 2019
Dear Mr. Avishai, All Lugaris staff felt very sorry about your experience on first place, and the general manager inmediately contacted to hotels.com and explained them the situation. She wanted to make sure you would get a compensation for the inconvenience caused. As per you review we can see you got it and we are happy for that. We would like you to come and visit us again and feel the experience that all our Lugaris guests have when they come. Looking forward to welcome you very soon. Best regards, Eva Llorens Guest Relations Manager

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
Stayed 3 nights in Feb 2019
Response from Eva Llorens on 3 May 2019
Dear Guest, As per your score of your stay in Lugaris, we would like to please get in contact with us, in order to know what issues you had during your stay and we can improve. Thanks and regards, Eva Llorens Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at lugaris rambla
Absolutely fantastic from arrival at the office to collect keys, greeted by Marco, checkin was simple and quick after which we were escorted to the property and shown around, given maps of local area and the city, English speaking which helped as we only know a little Spanish, we were offered secure underground parkkng car parking for a small charge directly opposite the apartment and given a WhatsApp number to contact for anything we needed help with even tho the office was open 10am until midnight. There was a welcome pack with tea, coffee, salt, sugar etc and the apartment was spotlessly clean. There was every appliance we could ask for and a beautiful patio area outside. The bed was extremely comfortable with crisp white bedding, luxury pillows, a quilt, we slept well. There was air conditioning and heating and the area although outside of the city centre was only a ten minute drive away from all the major tourist attractions. Poblenou itself has some lovely bars and restaurants and we felt very safe walking around. There was a large supermarket nearby to stock up with anything we needed. The beach and metro were a two minute walk away. The only negative was that we couldn't stay longer. We are already planning our next trip and will definitely be returning.
Stayed 3 nights in Jan 2019
Response from Eva Llorens on 25 Jan 2019
Dear Mr. Faye, We are delighted to receive such a nice review, and the special mention of our colleague. We are very proud we could accomplish your needs during your stay in Lugaris Rambla apartments. Once again, thank you, and I do hope that we can welcome you back for another memorable stay. Best regards, Eva Llorens

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area but close to restaurants, shops and the beach. Could do with ventilation in the bathroom but otherwise nice, clean apartment and large balcony.
Stayed 4 nights in Dec 2018
Response from Narcís Calleja - Guest Relations Manager on 1 Jan 2019
Dear guest, thank you for your stay at Lugaris Rambla and for taking your time to review us. We are glad you liked the apartment and its equipment. We hope to see you soon. Warm regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Apartment
Fantastic apartment in the lovely district of Poblenou - 100% reccomend.
Stayed 4 nights in Dec 2018
Response from Eva Llorens on 16 Dec 2018
Dear David, Is a pleasure to know you had a great stay in Lugaris apartments! Thank you to share your experience. Best regards, Eva Llorens Guest Relations Manager

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2018
Response from Narcís Calleja - Guest Relations Manager on 11 Dec 2018
Dear guest, thank for staying at Lugaris Rambla and for taking your time to rate us. We are glad you enjoyed your stay. Will be a pleasure to see you in other occasions. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Its close to the beach it was a very modern apt very clean and close to borh the bus and metro only 15 mins to the city cetre.
Stayed 3 nights in Nov 2018
Response from Narcís Calleja - Guest Relations Manager on 11 Dec 2018
Dear guest, thank for your stay at Lugaris Rambla and for taking your time to review us. We are glad you liked the apartment and that the location was convenient for you. We hope to see you soon

8/10 Good

Louisa, Portsmouth - England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a great location for beach and food places. It was clean and had everything needed. The flats walls are quite thin so work was being done next door which wasn't great and then a family moved in with a screaming kid who spent two hours running up and down shouting. Sounded like they were in our apartment. The apartment itself was lovely though.
Stayed 3 nights in Nov 2018
Response from Eva Llorens on 20 Nov 2018
Dear Ms. Louisa, Thank you for your comments. We are sorry about the noisy neighbours during your stay. Is a pity we were not aware of it. If there is a guest who is been bather for any noise from other customers, we make sure that won't happen again. Lugaris has very stict rules and we make sure everybody enjoys their stay and elax in our apartments. On the other hand, we really appreciate you liked the apartment. Best regards, Eva Llorens Guest Relations Manager

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2017
Response from Narcís Calleja -Guest Relations Manager on 17 Nov 2018
Dear sir / madame, thank you for your rate and thank you for your stay. We appreciate your review and We hope to see you soon. Best regards,

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Friends in Barcelona for a week
Our stay went perfectly with Lugaris. We arrived very early on Saturday and they were able to store our luggage for us until our official check-in time. We were personally walked to our apartment by Marco and given a briefing of the apartment. The unit we had was right off of Rambla del Poblenou where there was plenty of bars and restaurants without the crowds of La Rambla where every tourist will eventually visit. My only criticism was the speed of the wi-fi in the apartment but this was a minor inconvenience in the grand scheme of things. I was honestly a little hesitant to book this apartment at first but I am certainly glad I did now!
Stayed 6 nights in Nov 2018
Response from Eva Llorens on 15 Nov 2018
Dear Mr. Joshua, We really appreciate your review about your stay in Lugaris Rambla. Thanks and Best regards, Eva Llorens Guest Relations Manager

10/10 Excellent

shahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Good location and comfortable
Stayed 3 nights in Oct 2018
Response from Eva Llorens on 19 Oct 2018
Dear Mr. Shahid, We are impressed by your kind score. Thanks and regards, Eva Llorens Guest Relations Manager

2/10 Terrible

HASSAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018
Response from Eva Llorens on 26 Oct 2018
Dear Mr. Hassan, We are surprised about the score and we would like you to please get in contact with us in order to know your experience in Lugaris Rambla and find out how to improve. Thanks and regards, Eva Llorens Guest Relations Manager

8/10 Good

Bryan

Liked: Staff & service
Stayed 5 nights in Sep 2018
Response from Eva Llorens on 11 Sept 2018
Dear Bryan, Thank you for your score. Best regards, Eva Llorens Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 6 nights in May 2018
Response from Pia Vargas on 3 Jun 2018
Dear Guest, Thank you for your review about your stay in Lugaris Rambla Apartments- We look forward to welcoming you soon. Warm Regards Pía Vargas

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place !!!
Very nice place and location. Close to conveyance stores and bars /restaurants.
Response from Pia Vargas on 27 Mar 2018
Dear Brian, Thank you for your review about your stay in Lugaris Rambla Apartments, I am glad to know you liked the location. We look forward to welcoming you soon. Warm Regards

10/10 Excellent

Yu Pu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2018
Response from Soraya Bella Guest Relations Manager on 8 Mar 2018
Dear Yu Pu, Thank you for your score about your recent stay in Lugaris Rambla. Looking forward to welcome you soon. Best Regards, Soraya Bella Guest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice neighborhood
Good apartment style hotel in a nice neighborhood. Kitchen was a plus. Our apt had a washer but no dryer. Just a hanging rack. Construction next door was on going during our stay. The staff was very helpful. Nearest metro stop is 8 min walk.
Stayed 2 nights in Feb 2018
Response from Pia Vargas on 26 Feb 2018
Dear Guest, Thank you for your review about your stay in Lugaris Rambla Apartments. We look forward to welcoming you soon. Warm Regards

10/10 Excellent

Kate, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our family!
We stayed in a family apartment for 5 nights (2 adults, 2 children age 7 & 4). The apartment was perfect for what we needed, plenty of space so much easier than just being in a hotel room. Everything there that was needed for our short stay. Staff helpful. We arrived on carnival day which was a nice surprise! Very loud in the apartment that night although died down by 9ish. The other nights fairly quiet just usual noise of being in a city. Poblenou a nice area, cafes, restaurants, bars etc, seemed to be lots of locals with young families. People out in the main Rambla and on the beach promonade rollerblading, cycling, running and scooting. 2 mins from the beach (too cold for very long in Feb!) and a 5-10 minute walk from the metro which we used daily to explore around the city. All in all Lugaris Rambla apartments were a comfortable base for our short stay in Barcelona! Thank you!
Stayed 5 nights in Feb 2018
Response from Eva Llorens on 16 Feb 2018
Dear Mrs. Kate, Thank you to share your experience of your stay in Lugaris. We are happy you enjoyed the location of Rambla del Poblenou. As you mention the neighborhood is plenty of restaurants and local shops and makes it feel like at home. We look forward to welcome you again. Best regards, Eva Llorens Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola!
My experience in Barcelona was amazing! It is such a peaceful city! Lugaris Rambla is quite close to everything so it was perfect!
Stayed 4 nights in Jan 2018
Response from Eva Llorens on 1 Feb 2018
Dear guest, We are happy you had a nice stay in Barcelona, specially in Lugaris. Thank you to share your experience. Best regards, Eva Llorens Guest Relations Manager

10/10 Excellent

AZIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice
Stayed 3 nights in Jun 2017
Response from Irene F on 30 Jun 2017
Dear Azin, Thank you for your review about your stay in Lugaris Rambla, and the score. We look forward to welcome you soon. Warm Regards Pia Vargas

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience
Hidden gem of a place. We stayed here as a family of 4 and thoroughly enjoyed our visit. Great location, quiet but very close to beach and easy access to the rest of the city. 2 bedroom apt was in great condition and very clean. Staff were very friendly and most helpful - particular thanks to Mar for making us feel so welcome.
Stayed 3 nights in Jun 2017
Response from Irene F on 20 Jun 2017
Dear John, Thank you for your review about your stay in Lugaris Rambla Apartments. We are glad that you enjoyed your stay with us. And thank you for the special mention to Mar. We look forward to welcoming you soon. Warm Regards Pía Vargas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of Spain
Poblenou is a fantastic area of Barcelona to stay in if you enjoy feeling a bit more like a local rather than a tourist. The main 'Rambla' is a kilometre of bars, shops and restaurants all set in a beautiful tree-lined avenue which eventually links with the 'Diagonal' - Barcelona's main shopping road, which, as the name suggests, crosses the city from NE to SW. There is also a brand new shopping mall at the top of this intersection giving you the chance to shop under cover if raining or in the cool if the sun is too much. The fabulous seafront offers the opportunity to walk, run, cycle or rollerblade for kilometres before choosing a spot to settle on at the beach and the park which runs parallel to the front gives you a choice of sun or shade. The area is close enough to Barcelona city centre to walk if you're fit but the metro also runs a great service to all parts of the city. The only downside of this trip was the proximity of a new-build block which meant we couldn't use the terrace one morning because of the noise and dust. However, we were out for most of the working day so we didn't let it affect us too much; if you want to spend time during the day on the terrace I would check to see how far the build was progressing before booking.
Response from Soraya on 26 May 2017
Dear guest, Firstly, thank you for posting this exceptional review of you stay at Lugaris Rambla. Regarding, you special comment about the building works , we are apologize for the inconvenients caused during the mornign that you cannot enjoy our beautiful terrace. This construction is not from Lugaris , so we cannot decide at what time in the morning are working on it. We hope that for your next time in our apartments , you can really enjoy it and have a wonderful breakfast! About your description in Barcelona and our neighbourhood we are totally agree with you! We really want to see you again in our apartments in Rambla , so you can enjoy the differents types of apartments that we manage. Looking forward to welcome you again. Kind Regards, Soraya Bella Guest Relations Manager,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and Amazing Room
Lugaris Rambla exceeded my expectations. Though distant from "central" Barcelona, I appreciated the proximity to the beach and the ~10-15 min walk to the nearest metro station was not bad either. I believe the room I had was very nice for two on extended trips given the kitchen setup. I will definitely be coming back here for when I am coming to relax.
Response from Irene F on 25 Apr 2017
Dear Guest, Thank you for your review about your stay in Lugaris Rambla. We are glad to know that you like the apartment, service and location. We look forward to welcome you soon. Best Regards Pia Vargas

10/10 Excellent

Mojo, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable apartment close to beach
Chose this apartment for a family holiday whilst in barcelona. Great location, perfect for families, located in a quiet street, but 1 min walk to shops, bars, restaurants etc. Also well appointed for metro (10 min walk) and beach (2 min walk) Fantastic apartment, great location - would recommend.
Response from Pia Vargas on 19 Apr 2017
Dear Mojo, Thank you for your email about your stay in Lugaris Rambla. We are glad to know that you've been spend a nice days in our apartment. We take not about the towels. We look foward to welcoming you soon. Warm Regards Pia Vargas

8/10 Good

Claudine, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option for a family!
We are very glad that we chose Lugaris Rambla for our stay. The place was very nice, clean, and very comfortable in terms of space, especially being a family of four with two teenagers. My kids had separate beds (my son slept in the convertible sofa in the living room and my daughter in the second bedroom). Having two bathrooms was priceless. The area of Poblenou was very lively, although 10 mins away from the center of the city on a cab ride (we decided to splurge and not the the subway, but heard that the subway is very close and fast). The day before arrival, the hotel called me to the U.S. to give us instructions for when we would arrive. They do not have a lobby at this Lugaris, nor they have phones connecting you to their reception, so I had to make international calls from my cell to communicate with them. These details were not great and the only reasons for us to rate it with 4 stars. However, whenever we requested support, they did not take long to come and take care of us. They also allowed us into our room earlier than the original entry time, which was very nice. And they sat down with us to help us plan activities, just like any hotel concierge services. We had a small problem with one of the showers and they took care of it very quickly. We would definitely stay at this hotel again! I am very glad to have read the reviews, this was the reason why we chose this hotel, and why I am including our own comment today! Hope it helps other families!
Response from Pia Vargas on 19 Apr 2017
Dear Claudine, Thank you for your review about your stay in Lugaris Rambla, we are glad to know that you enjoyed your holidays. Regarding the reception, in Lugaris Rambla, there is a reception on the ground floor where you are always welcome. We look foward to welcoming you soon. Warm Regards Pia Vargas

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 21st Birthday!
Location is great, slightly outside Barcelona but with perfect access to the beach! We walked along the beach front into Barcelona most mornings, which took around 40 minutes strolling. We stopped for brunch on the beach, watched the volleyball, passing both marinas and watched the world go by! What a relaxing way to spend the mornings!! Metro station 10minute walk away from the apartment, and buses at the end of the street to take you into Barcelona, which all operate on the T10 transport card. From the airport we took the Renfe train to Passeig de Gracia, and then changed to the L4 tube (all counting as one journey on the T10) to Llacuna. Apartment was overlooking a lovely tree-lined street with lots of people watching and restaurants! We didn't hear any noise from the street. Superb modern apartment, perfectly clean and a fab base for our trip! We had 5 adults, two bedrooms (for 4) and then requested a 5th person which they were very accomodating, and a comfortable bed on the sofa was made. They have their own website which show the apartments also. Staff were very kind and helpful and extended our check-out for us, so we could enjoy a final full day in Barcelona! Celebrating a 21st Birthday here was a great choice, and we would definitely return! I already miss breakfast on the beach!!
Response from Irene F on 19 Apr 2017
Dear Sarah, Thank you for so complet review about your stay! We look foward to welcome you soon. Warm Regards Pia Vargas Operations Manager

6/10 Okay

Tony, Boston

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a hotel but an apartment unit
The staff was friendly, the location is decent, and the room is neat/modern but this IS Not a hotel. It's an apartment building that's being managed by a company, which means that there's no daily maid cleaning or turndown services (although I think for a fee they will send a maid) or easily accessible concierge. They give you a number that you can call if you need to talk to them but don't give you a phone in the room which means if your traveling from outside the country you're going to be using international minutes if you need something from them. We only stayed there for two nights so it was not too big a deal but I'm sure it would get really annoying after a few more days.
Response from Pia Vargas on 11 Mar 2017
Dear Tony, Thank you for your review about our company, we hope to welcome you soon in order to see our acessible concierge, in same reception where you did the check in, (in the ground floor) there is people until midnight. The phone number that we inform is just in case any puntual emergency during the night. We apologise because I can see that may be at the check in you didn´t receive all the information that you need. Best Regards

10/10 Excellent

dawn, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment, great location
We had a two bedroom, two bathroom apartment for a week. Very clean and well equipped. Welcome pack and water were very welcome. Reception staff were really helpful on arrival and afterwards too. It's on a popular street, so noisy in evenings if windows are open, but a small price to pay. Good location for beach and public transport, plus shops and restaurants.
Response from Guest Relations Manager on 8 Mar 2017
Dear Mr / Mrs Dawn Firstly, thank you for your comment regarding your stay at Lugaris Rambla. We appreciate your nice word addressed to our reception staff. Also, we are happy to know you feel like a local, so you enjoyed the restaurants areas , shops and our fantastic beach. We thank your for all your comments and we are certain we will welcome you back soon. Kind Regards Soraya Bella Guest Relations Manager

10/10 Excellent

Heiko , Detroit, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment hotel & super nice staff!
Great location @ reasonable price. Apartment is a good size and has all the amenities you need. Walk to the beach in 5 minutes. The congress center where I had to go to is 10- 15 min. by foot. Staff is super friendly and helpful. Will definitely stay there again during my next visit to Barcelona.
Response from Guest Relations Manager on 8 Mar 2017
Dear Mr Heiko, Thank you so much for your time to share your Lugaris Experience! We really appreciate it your nice words addressed to all staff who always are ready to help to our guests. Also, we are so good located to enjoy the local area, the beach and feel as a local. We are looking forward to welcome you back on your next trip to Barcelona! Kind Regards, Soraya Bella Guest Relations Manager

10/10 Excellent

Diane and Phil, Corby, Northamptonshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Staff were very welcoming, helpful and friendly. Apartment was clean modern and we'll equipped. The location was excellent, close to beach, shops and restaurants. Transport links to all main tourist spots were close, clear and easy to use. Overall an excellent choice for travellers wanting an all round experience of Barcelona. This is our second visit and would stay here again .
Response from Guest Relations Manager on 8 Mar 2017
Dear Ms Diane and Mr Phil, Thank you for posting your review as per your very recent stay at Lugaris Beach. We are very proud to hear that we all succeeded in making your stay memorable. We appreciate your nice words addressed to the reception team who always are ready to help to our guests. Thank you for sharing with us and we are looking forward to welcome you back. Kind Regards Soraya Bella Guest Relations Manager

10/10 Excellent

Brian, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment in a great location
Out of the bustling heart of Barcelona, but we'll serviced by the metro and bus lines. Still on a very busy street with a very local feel, lots of places to eat, drink and shop. About 5 minutes walk to the beech
Response from Guest Relations Manager on 8 Mar 2017
Dear Mr Brian, It is a pleasure to give you thanks about you review. We thank you for your comments and we are certain we will welcome you back soon. Best Regards, Soraya Bella Guest Relations Manager

8/10 Good

Jared

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, nice place in a good location on Rambla Poblenou. My only issue is that maid service is not included. I didn't realize this before booking. I stayed 5 nights and received no maid service or replenishment of soap, shampoo, etc... Also, the shower door leaked heavily.
Response from Irene F on 8 Mar 2017
Dear Mr Jared, Thank you for your posting as per your stay at Lugaris Rambla. Firstly, we would like to inform you as an apartments the cleaning service for less than 7 days are not included. Also, we have pre-payment cleaning service for 30€, so we will made the towels changed, amenities and general cleaning of the apartment. We are sure for you next time you can come directly to reception in order to inform about it. We thank you for your comments and we are certain we will welcome you back soon. Kind Regards Soraya Bella Guest Relations Manager

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment great location
Excellent place to stay - real Barcelona. Enough tourist awareness to be welcoming but still its own charaacter
Response from Irene F on 8 Mar 2017
Dear Mr Philip, Thank you for comment as per your stay at Lugaris Rambla. We really appreciate your time to review your experience. Lugaris is always aware of the expections of the guest , and we are working so hard to make them happy. We hope to welcome you again with us. Kind Regards Soraya Bella Guest Relations Manager

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for an extended stay. Unfortunately, I couldn't this time.
Response from Irene F on 8 Mar 2017
Dear Mr Wolfgang, Thank you for sharing your Lugaris Experience. We are looking forward to welcome you back. Kinds Regards, Soraya Bella Guest Relations Manager