- Disliked: Staff & service, property conditions & facilities
Terrible check in procedure
We were standing outside the apartment for two hours. I arrived at the apartment at 15.00 hours but nobody was waiting us for check in. I told the apartment by email our flight schedule and expected flight might land at 14.00 hours. I called to the apartment office a lady claimed that a lot of chech in on that day and told us a receptionist would come for our check in before 16.15 hours. We had to wait in the street outside the apartment till 16.20 hours. I called again but nobody can speak English in the office. A gentleman driving a motor cycle, I asked for help, he translated that the lady told us we were late. We were punished to standing under the light raining till 17.10 hours a gentleman came in for our check in.