This hotel lived up to its excellent ratings, from an incredibly helpful Gabrielle at the front desk at check-in, to other staff arranging a taxi to the airport on departure. Staff all outstanding. Hotel clean and modern. Area around hotel is wonderful, with large modern Westfield Shopping Mall two blocks away, dozens and dozens of nearby restaurants. The only downside for us was accessing the Metro. It is a fair distance to walk, and even using the nearbyT4/T6 Tram stop, it still required a lot of walking because of the construction mess at Glories Metro Station.
There is a taxi stand 100 feet from the front door that we didn't use but would be a good option. We didn't discover the adjacent Rambla del Poblenou until our last evening, and found it much much much nicer than its famous La Rambla counterpart which is dirty and crowded with hoards of tourists. Again, this is an outstanding hotel deserving of 5 stars!