Breakfast, lunch, dinner served; local cuisine

Reviews of Four Points By Sheraton Barcelona Diagonal

4 out of 5
Four Points By Sheraton Barcelona Diagonal
Avinguda Diagonal, 161-163, Barcelona

Reviews

9.2

Wonderful

Rating 10 - Excellent. 484 out of 798 reviews" "
Rating 8 - Good. 260 out of 798 reviews" "
Rating 6 - Okay. 33 out of 798 reviews" "
Rating 4 - Poor. 13 out of 798 reviews" "
Rating 2 - Terrible. 8 out of 798 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Silverdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel lived up to its excellent ratings, from an incredibly helpful Gabrielle at the front desk at check-in, to other staff arranging a taxi to the airport on departure. Staff all outstanding. Hotel clean and modern. Area around hotel is wonderful, with large modern Westfield Shopping Mall two blocks away, dozens and dozens of nearby restaurants. The only downside for us was accessing the Metro. It is a fair distance to walk, and even using the nearbyT4/T6 Tram stop, it still required a lot of walking because of the construction mess at Glories Metro Station. There is a taxi stand 100 feet from the front door that we didn't use but would be a good option. We didn't discover the adjacent Rambla del Poblenou until our last evening, and found it much much much nicer than its famous La Rambla counterpart which is dirty and crowded with hoards of tourists. Again, this is an outstanding hotel deserving of 5 stars!
Stayed 3 nights in Apr 2024

8/10 Good

ZIN MIN

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is convenient for us.
Stayed 5 nights in Mar 2024

10/10 Excellent

Subir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , clean rooms and good restaurant!
Stayed 2 nights in Mar 2024

10/10 Excellent

Helen, Hemet

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay! The front desk staff were exceptional. We arrived on a rainy day and early! The staff stored our luggage until check-in. The lobby was comfortable and spacious and allowed us time to unwind from our hectic transfer from the cruise ship to the hotel. We were upgraded to a nice ADA room with space for my husband's mobility scooter. We purchased the breakfast plan and glad we did! The hotel had a nice set up with coffee, tea, juices, fruit, eggs, sausage, bacon, toast etc. Pancakes could have been a lot more warmer but the rest was great. We walked to the beach and to the Hop On Hop Off bus. Thank you Four Points Sheraton Diagonal for the amazing stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Clean hotel. Breakfast was excellent. Staff friendly. Great location. Highly recommend.
Stayed 3 nights in Nov 2023

10/10 Excellent

AHMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جلسه ممتعه لكن ينقصها وجود الشطاف في الحمام
Stayed 3 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the quiet side of town. Nice room, good breakfast, friendly and helpful staff.
Stayed 13 nights in Nov 2023

10/10 Excellent

CIE Madrid Fall

Stayed 2 nights in Nov 2023

10/10 Excellent

Elaine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Luis Manuel, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere, easy access to venues, quiet,clean
Stayed 2 nights in Nov 2023

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind & helpful in answering our questions. Marsha was most helpful going out of her way to tell the taxi driver how to get us to our destination
Stayed 4 nights in Oct 2023

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly. Room was clean and quiet. Wonderful area for shopping and dining.
Stayed 3 nights in Oct 2023

2/10 Terrible

Eduardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay !!
What a horrible experience! From the moment we checked in on a prepaid reservation, they forced us to pay again. The carpets have stains, and the towels in the room are falling apart. Even at check out they were rude and told us that that our refund for charging us twice will take 7 to 10 days.
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2023

10/10 Excellent

Marko

Stayed 3 nights in Sep 2023

8/10 Good

Dhara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay
A really good stay at four points. We stayed for 6 nights. Special thanks to Ingrid for her help. Also, thanks to the hotel staff for their amazing services. We had a wonderful stay overall. We would love to visit again. The hotel is located closer to many touristy spots. Bus stops nearby is quite a convenience.
Street outside the hotel
View from our room
Stayed 6 nights in Sep 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, comfortable hotel for business travelers
Stayed 3 nights in Sep 2023

8/10 Good

Wayne Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing, friendly and helpful especially the bar and wait staff
Stayed 7 nights in Sep 2023

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Patrick, Saint Charles

Travelled with family
Liked: Amenities
I believe that the staff necessary for cleaning the rooms in a short period of time is inadequate. It appears as if the staffing is for 30 minutes each room, which leaves some rooms pending after 4pm. This is a little annoying, but the hotel rectified this by making our room cleaning at 10am.
Stayed 5 nights in Aug 2023

10/10 Excellent

Alla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, place was clean, staff is nice, breakfast was included and had option for everyone, location is close to the beach with lots of options to eat, close to metro and buses, even city tour bus stop, had shopping center close by. Has everything u need, would def recommend .
Stayed 6 nights in Aug 2023

8/10 Good

Linda

Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This is an outstanding hotel value with a modern style, tasty buffet breakfast, clean modern rooms, near the beach, a major shopping center, and local restaurants. And, the hotel staff were friendly, professional, and accommodating. What more could you ask for!
Stayed 6 nights in Aug 2023

10/10 Excellent

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay at this Hotel. Staff were very friendly and helpful. Rooms were lovely, clean and the beds were very comfortable. The location is great too. I would highly recommend staying here. Great experience! Thank you!!
Stayed 2 nights in Jul 2023

10/10 Excellent

GISELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to access great food and easy walk to the beach. Staff is incredibly helpful
Stayed 5 nights in Jul 2023

10/10 Excellent

Robert

Stayed 3 nights in Jul 2023

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay!
Great Place with spacious rooms and extremely friendly and helpful staff. Julio at the front desk was exceptional so as his other colleagues.
Stayed 1 night in Jul 2023

10/10 Excellent

Wing Lam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!! Clean and new room. Lots of restaurants nearby. Can walk to the beach.
Stayed 4 nights in Jul 2023

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

YoungHyun

Liked: Cleanliness, staff & service, property conditions & facilities
룸도 넒고 방도 깨끗했습니다. 앞에 큰 쇼핑몰이 있어서 쇼핑하기도 편했습니다. 강추 드립니다
Stayed 2 nights in Jun 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Top notch service and facilities. Staff were very welcoming and courteous. Very informative as to English good things to do and how to easily navigate the transportation system. The subways in Barcelona were clean and easy to use.
Stayed 5 nights in Jun 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Narin

Stayed 3 nights in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay before returning home to the USA
Booked for only two night and from the beginning the service is top notch! We’re coming back from a cruise tried to check in early but the room wasn’t available. But they offered to secure my bags and even dropped in my room when available. That doesn’t happen all the time ! Clean room and and easy checkout! I give it a 10 plus !
Stayed 2 nights in May 2023

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Four Points Sheraton. Would recommend it!
Stayed 3 nights in May 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & place to stay. We will definitely be back‼️
Stayed 2 nights in May 2023

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was super helpful and nice. Even the bellboy was always smiling and ready to assist readily.
Stayed 4 nights in May 2023

10/10 Excellent

Mary Ann

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with excellent dining options all in walking distance. Hospitality of staff was outstanding. Will definitely stay again when visiting Barcelona!
Stayed 3 nights in Apr 2023

10/10 Excellent

Luis, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient easy to reach, close to shopping,very walkable, tranquil and most of all safe
Stayed 3 nights in May 2023

10/10 Excellent

carry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property convenient to restaurants
Stayed 3 nights in Apr 2023

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

KK

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Lori

Stayed 1 night in Apr 2023

8/10 Good

Janne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were great service was great very clean
Stayed 1 night in Apr 2023

10/10 Excellent

Elizabeth Diane

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A great central hotel, close to the shopping centre and 10 minutes walk to the beach, through very pleasant safe to walk roads. Comfortable bed, and everything you need in your room. Would definitely stay again. Shout out to Juan on reception, who was so helpful, giving us a map, and telling us all the best ways around this beautiful, huge city.
Stayed 3 nights in Apr 2023

10/10 Excellent

JULIO, CARSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall.
Stayed 1 night in Apr 2023