Front of property

Reviews of Room Mate Carla

4 out of 5
Room Mate Carla
Caller de Mallorca 288, Barcelona

Reviews

9.2

Wonderful

Rating 10 - Excellent. 547 out of 814 reviews" "
Rating 8 - Good. 207 out of 814 reviews" "
Rating 6 - Okay. 47 out of 814 reviews" "
Rating 4 - Poor. 9 out of 814 reviews" "
Rating 2 - Terrible. 4 out of 814 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice space. Cool decor
Stayed 1 night in Apr 2024

10/10 Excellent

BERTHOLD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and views
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved having a balcony, Carlos at the front desk was always helpful.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Staff were helpful and kind
Stayed 2 nights in Apr 2024

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in a great location. Staff was attentive and helped us with suggestions and guidance. The room was awesome with a nice partial view of la Sagrada Familia.
Stayed 5 nights in Mar 2024
Response from Juan J. Blázquez - FOH Manager on 3 Apr 2024
Thank you for sharing your experience with us!We are delighted to hear that you enjoyed our beautiful property and its excellent location. It is great to know that our staff could assist you with suggestions and guidance during your stay and that you found the room awesome, especially with its nice partial view of La Sagrada Familia. We hope to have the pleasure of welcoming you back in the future!Warm regards,

8/10 Good

Yiqin

Travelled with group
Liked: Amenities, property conditions & facilities
Overall the hotel is very nice located, and the room is spacious with high ceilings (I got an upgrade on the spot, also because I stayed only for one night). However, considering it’s a 4 star, I would say the hotel is okay, some stains on the carpet, leather of the mattress falling off a bit, staff was helpful but not all the time…
Stayed 1 night in Mar 2024

10/10 Excellent

Garibaldi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence location , walking distance to everything , staff very helpful and rooms very comfortable
Stayed 5 nights in Mar 2024
Response from Juan J. Blázquez - FOH Manager on 3 Apr 2024
Thank you for your feedback!We are thrilled to read you appreciated our excellent location, within walking distance to everything, that our staff were helpful and that you found the rooms very comfortable. We look forward to welcoming you back soon!Best regards,

10/10 Excellent

Evangeline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay for 2 nights. Staff very courteous & helpful. Hotel is close & convenient to everything you need while on vacation. Will definitely stay here again when in Barcelona.
Stayed 3 nights in Mar 2024
Response from Fran on 26 Mar 2024
Dear Evangeline:We are pleased that your stay was great.Undoubtedly, when you return to Barcelona we will be proud to offer you our best service again.Kind regardsFran Garcia

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 4 nights in Mar 2024
Response from Fran on 26 Mar 2024
Dear Manuel:It was a pleasure to have been able to serve you. We hope you have the opportunity to return to our hotel to allow us to continue offering you our best service.Kind regardsFran García

10/10 Excellent

Garen

Liked: Cleanliness, staff & service
The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable.
Stayed 6 nights in Mar 2024
Response from Juan J. Blázquez - FOH Manager on 28 Mar 2024
We greatly appreciate your kind words! It brings us joy to read that our staff's friendliness and helpfulness contributed to making your stay enjoyable and comfortable. Providing exceptional service is our top priority, and we are delighted that we did enhance your experience with us. Thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,

8/10 Good

Kirsty Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has recently been refurbished and is lovely. The breakfast was beautiful and loads of choice. Beds were comfortable and room lovely and clean. The only bad point is the bathroom door - it didn't shut properly and had no lock on it. It was a glass door so i think they have gone for style over substance. Otherwise highly recommended!
Stayed 3 nights in Mar 2024
Response from Carlos Amaya - Front fdesk agent on 16 Mar 2024
Dear Kirsty. We thank you for your recent comment regarding your stay with us. we are thrilled you enjoyed our delicious breakfast, service, location and cleanliness of our rooms. We are looking forward to welcoming you again in Room Mate Carla to go beyond in the guest service experience. Best wishes. Carlos AmayaFront desk agent

4/10 Poor

Helena

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Carlos Amaya - Front desk on 26 Mar 2024
Dear Helena, Thank you so much for scoring us! Carlos AmayaFront desk gent

10/10 Excellent

Akio, Roanoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophisticated room design and hotel and friendly staff
Stayed 2 nights in Mar 2024
Response from Anna on 10 Mar 2024
Dear Akio,Thank you for your wonderful comments on our sophisticated room design and friendly staff. Your satisfaction is our ultimate goal, and we're happy to have met your expectations. We can't wait to welcome you back for another fantastic experience.

6/10 Okay

Beth

Disliked: Property conditions & facilities
This is not a 4-star hotel. You can tell it might have been at one time but now it’s sort of shabby. The location is good if you want to walk to many of the sites and there are some good restaurants nearby, but it is also on a very busy street so if you are a light sleeper this wouldn’t be a good fit.
Stayed 10 nights in Feb 2024
Response from Juan J. Blázquez - FOH Manager on 28 Mar 2024
Thank you for sharing your feedback with us. We appreciate your observations about our hotel. While we strive to maintain high standards, we apologize if your experience did not meet your expectations. We understand your concerns about the condition of the property and the noise level from the busy street. Your comments will be shared with our team for further review and improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Best regards,

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024
Response from Carlos Amaya - Front desk agent on 16 Mar 2024
Dear Stephane, Thank you so much for scoring us. Carlos Amaya - Front desk agent

8/10 Good

brett

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Self serve bar
Response from Anna. Front Desk. on 3 Feb 2024
Dear Brett,Glad you enjoyed our self-service bar! We appreciate your feedback and hope to welcome you back soon.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our 11 nights at this hotel. The bed was incredibly comfortable, and the room was spacious. We also had views of the Sagrada Familia, if you ducked your head and turned right. We only did the breakfast for 3 days, but for only 10 euro (you have to tell them before to get that rate), it was a pretty solid spread. We did have issues finding a good place to work early in the morning that wasn't the room. They have a communal space on the ground level, but it doesn't open until 7-7.30am. Also the gym is pretty much a room with a few weights and one eliptical machine. Better than no gym at all, don't get me wrong, but not really a gym. Overall, great stay at the hotel, would go back again for the bed. The housekeeping was also top notch!
Response from Anna. Front Desk. on 3 Feb 2024
Dear Anthony,Thank you for sharing your experience! We're delighted you enjoyed the comfy bed, spacious room, and views of Sagrada Familia. Your feedback on the workspace and gym is valuable, and we'll use it to enhance those areas. We're grateful for your kind words about our housekeeping team. We hope to welcome you back for another great stay!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at one of my favourites.
Stayed 2 nights in Jan 2024
Response from Anna. Front Desk. on 3 Feb 2024
Dear Michael,Thank you for choosing us again! We're delighted you had another great stay. Can't wait to welcome you back!

10/10 Excellent

Rayde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Clean and modern. The breakfast was a pleasure; kudos to the cafeteria staff; they were friendly and attentive and had pleasant conversations with the girl from Morocco. I apologize; I forgot her name. The chocolate from the Lavaza machine is addictive, not to mention the bread.

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Great hotel! Easy to walk everywhere. Loved my stay there and will stay there again next time I’m back in Barcelona!!
Stayed 3 nights in Dec 2023
Response from Juan J. Blázquez - FOH Manager on 10 Dec 2023
Dear Gerardo,Thank you for your wonderful review! We are thrilled to hear that you had a great experience at our hotel, found it convenient for walking everywhere, and loved your stay. Your words are truly appreciated and we look forward to welcoming you back on your next visit to Barcelona.Best regards,

8/10 Good

Siu Wai Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to go anywhere!
Stayed 6 nights in Nov 2023
Response from Juan J. Blázquez on 7 Dec 2023
Dear Sarah,Thank you for taking the time to share your feedback and for giving Room Mate Carla a 4 out of 5 rating. We are delighted to hear that you found our location very convenient for exploring the city. It is wonderful to know that our location contributed to a favorable experience.We hope to have the pleasure of welcoming you back to Room Mate Carla in the future. Thank you for choosing us for your stay in Barcelona.Best regards,

10/10 Excellent

MOHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 11 nights in Nov 2023
Response from Juan J. Blázquez on 7 Dec 2023
Dear Mohammad:Thank you for your kind words. We are very happy to hear that you had a great experience with our staff at Room Mate Carla. Our guest's satisfaction is our top priority, and we appreciate you taking the time to share your positive feedback with us and other travellers. We look forward to the opportunity to welcome you back in the future.Best regards,

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Lumarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and very clean and nice hotel. Will definitely recommend.
Stayed 3 nights in Nov 2023
Response from Juan J. Blázquez on 7 Dec 2023
Hello,Thank you for your the excellent rating of your recent stay at Room Mate Carla. We are very happy to see that you enjoyed our great location and found Room Mate Carla to be a clean and pleasant hotel. Best regards,

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Massive thumbs up 👍
Managed to check in late at night, room was really comfortable, view was incredible, able to see the Sagrada Familia in all its glory. Shower was powerful, plenty of storage space. Breakfast was good, overall, cracking place to stay, especially given the location.
Stayed 3 nights in Nov 2023
Response from Carlos Amaya - Front desk agent on 7 Nov 2023
We're delighted regarding your recent stay with us and we would like to thank you for sharing your fantastic experience with us. We're thrilled to hear you had a great stay, we are looking forward to your next visit!Warm regardsCarlos AmayaFront desk agent

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time in Spain and they were very welcoming and had good recommendations. The room was good for what we needed and felt big.
Stayed 7 nights in Oct 2023
Response from Carlos Amaya - Front desk agent on 7 Nov 2023
Dear Sarah, Thank you for your nice review, we feel flattered after reading how you felt staying at our property, customer service is our main goal, and we are extremely happy to achieve your expectations.We hope to see you again soon. Carlos AmayaFront desk agent

6/10 Okay

Gerald

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
A very good hotel, quiet, great location and a good buffet breakfast. My complaint is against the front desk. They are very nice but just don’t take any responsibility. For example, we ordered a cab for a trade show, the first day they didn’t tell us it was delayed. The second day the didn’t tell us it was cancelled and third day didn’t bother confirming even though they saw it in their system that it was unconfirmed. Also, their restaurant recommendations are not very good. I would stay here but won’t expect decent help from them, which should not be the case. If the hotel upgrades the quality of their front desk this hotel would be so much better!
Stayed 4 nights in Oct 2023
Response from Carlos Amaya - Front desk agent on 7 Nov 2023
Dear Gerald, Firstly, we would like to thank you for choosing Room Mate Carla and for taking your valuable time to review us online on (Expedia).We are pleased to hear your feedback about our hotel location, check-in procedures and service provided by our staff, room facilities, terrace pool and rest of the services in our hotel. When there is a Trade in Barcelona or a big venue, we cannot guarantee your taxi in time. But we try to do our best to assist you!With our warmest regards,Carlos AmayaFront desk agent

10/10 Excellent

WILLIAM

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a wonderful time in Room Matte Carla. Carlos was an excellent concierge and guide. He was so friendly and knowledgeable about what activities and restaurant to go in Barcelona. If we ever go back to Barcelona we will definitely stay here again.
Stayed 2 nights in Oct 2023
Response from Carlos Amaya - Front desk agent on 7 Nov 2023
Dear William, Thank you for taking the time to review us on Expedia and also for describing the hotel as you did! We love to see that once again your stay with us was to your liking!Looking forward to welcoming you back again.With our best wishes.Carlos AmayaFront desk agent

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Special thanks to Carlos &Victor. Always caring about us.
Stayed 4 nights in Oct 2023
Response from Carlos Amaya - Front desk agent on 7 Nov 2023
Dear Oscar, Thank you very much!!!! We are delighted with your comment, and we hope to welcome you again soon in Room Mate Carla. Best wishes, Carlos AmayaFront desk agent

8/10 Good

PABLO, CANOVANAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner vents must be cleaned, including the ones in the lobby. Room was big and very comfortable. Early check in must be provided as an option for the guests. Close to a bus stop and nice restaurants.
Stayed 2 nights in Oct 2023
Response from Carlos Amaya - Front desk agent on 28 Oct 2023
Dear Pablo, Thanks for sharing your thoughts with us! We celebrate that you love our front desk team :) Regarding the pillows we have different sizes, so let us know the next time to make your sleep more comfortable. See you soon!Best wishes, Carlos Amaya Front desk agent

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel the staff are so friendly ots centrally located snd the rooms are comfortably clean i would recommend anyone staying here
Stayed 10 nights in Oct 2023
Response from Carlos Amaya- Front desk agent on 28 Oct 2023
Dear Susan, Thanks for sharing your thoughts with us! We celebrate that you love our front desk team :) Regarding the pillows we have different sizes, so let us know the next time to make your sleep more comfortable. See you soon!Carlos AmayaFront desk agent

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Carlos Amaya - Recepción on 28 Oct 2023
Estimado Guillermo. Muchas gracias por puntuarnos, esperamos volver a tener la oportunidad de tenerlo nuevamente en Room Mate Carla. Carlos AmayaRecepción

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful room on the top floor with a great view We paid more because of the balcony but the view was worth every penny. The staff were all lovely and very helpful. The area around the hotel is quiet but there are plenty of places to eat and drink within walking distance. The room was small but very clean and all the shared areas were clean.
Stayed 4 nights in Oct 2023
Response from Carlos Amaya - Front desk agent on 28 Oct 2023
Dear Danielle, We would like to sincerely thank you for choosing Room Mate Carla during your last stay in Barcelona and for taking the time to share your experience with us. It is very helpful for us! We hope to get to opportunity to welcome you back to Barcelona very soon. Best wishes, Carlos AmayaFront desk agent

10/10 Excellent

Kathy, Fort Bragg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at Room Mate Carla and we would definitely stay again. Loved our room, the staff, the breakfast, the honesty bar and the location. Walking distance to a lot of places. I would definitely recommend!
Stayed 5 nights in Sep 2023
Response from Rita Lúcio on 16 Oct 2023
Dear Danielle, Thank you so much for sharing your experience in Room Mate Carla with us!We are very happy to read that you loved your stay and the whole team is looking forward to welcoming you again very soon in Room Mate Hotels! Warm regards,

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Carlos Amaya - Front desk agent on 28 Oct 2023
Dear Pierre, Thank you so much for scoring us! We are looking forward to welcoming you soon again in Room Mate Carla. Best wishes, Carlos AmayaFront desk agent

10/10 Excellent

Christopher Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay here for a week in September. The Hotel is very clean and perfectly located and the staff are very friendly and helpful. I’d definitely stay here again.
Stayed 7 nights in Sep 2023
Response from Carlos Amaya - Front desk agent on 30 Sept 2023
Dear Adam, First, thank you for your excellent commentary regarding your last stay with us. We are thrilled you enjoyed our fantastic guest service, and the facilities and why not? our privileged location where we are. We cant wait to welcome you again in Room Mate Carla. Warm regards, Carlos AmayaFront desk agent

6/10 Okay

John David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older place undergoing Reno’s, safe and very quiet comfortable sleep, friendly staff
Stayed 7 nights in Sep 2023
Response from Juan J. Blázquez on 24 Sept 2023
Dear John,Thank you for choosing to stay at Hotel Room Mate Carla and taking the time to share your feedback with us.We are pleased to hear that you found our hotel to be a safe and quiet place, ensuring you had a comfortable stay. We understand that any maintenance work that may have been taken place in a room near yours may have been noticeable, and we apologize for any inconvenience this may have caused.We are very happy to know that you had a positive interaction with our friendly staff. Providing excellent service is one of our top priorities, and your comments will be shared with our staff.Thank you for choosing Hotel Room Mate Carla, and we hope to have the opportunity to host you again soon.Warm regards,Juan J. BlázquezHotel Room Mate Carla Management Team

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again if visiting Barcelona! Very clean and modern hotel conveniently located in a safe area near several small markets and restaurants as well as within 10 mins walking distance of Casa Batllo. Reception front desk area were very kind and helpful, they can help book tickets for tourist attractions like La Pedrera and Casa Batllo. Very easy to get taxi from.
Response from Carlos Amaya - Front desk agent on 20 Sept 2023
Dear Lindsey, We are delighted with your kind comment regarding your last stay with us. We love you enjoyed our great service at our privileged location! We hope to welcome you again soon in Room Mate Carla. Kindes regards, Carlos AmayaFront desk agent

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great location. Staff was very friendly and helpful. Breakfast was good too lots of options
Stayed 3 nights in Sep 2023
Response from Rita Lúcio on 14 Sept 2023
Dear Joseph, Thank you so much for sharing your experience in Room Mate Carla with us! We are very happy to read that you loved your stay and the whole team is looking forward to welcoming you again very soon in Room Mate Hotels! Warm regards

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff helpful and informative.
Stayed 6 nights in Aug 2023
Response from The front desk on 8 Sept 2023
Dear William, Thank you so much for sharing your experience in Room Mate Carla with us!We are very happy to read that you loved your stay and the whole team is looking forward to welcoming you again very soon in Room Mate Hotels! Warm regards, Rita Lúcio

6/10 Okay

Vivienne

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property was in a great location with quick access to local shops, cafes, and dining. However, the rooms were quite lacklustre and it felt as though we were irritating the staff when we needed assistance. When we arrived, we were past the check-in time but our room was still not ready. We waited and arrived back 30 minutes later and were told our room had been upgraded to one with a terrace on the first floor. It turned out all those rooms were undergoing construction, as the terraces needed to be upgraded. We couldn't even get out on the terrace and construction noise started at 8AM, when it was supposed to start at 10AM. If you're looking for a no-frills place to stay that is in a good location, this would be a great fit. However, our overall experience left us uncertain if we would return in the future.
Stayed 4 nights in Aug 2023

6/10 Okay

Vincent, Thornton

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
After staying at the room mate alba in Madrid I expected a lot from this sister hotel. Unfortunately it didn’t deliver. The shower is a removable handle mounted in the corner so you basically have to stand in the very corner to wash your hair. The staff was not near as friendly as the Alba and the night staff was borderline rude. Probably would not stay at this one again
Stayed 4 nights in Aug 2023
Response from Carlos Amaya - Front desk on 30 Sept 2023
Dear Vincent, Thank you very much for your comment recounting his last stay with us.We want to apologize for not having lived up to the service that Room Mate has standardized, his comment helps us take note to improve each of our experiences that we offer to all our clients.We hope to have a second chance and provide you with exceptional service.

10/10 Excellent

Shao Hsuan Simon

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best designer hotels that I have stayed.
Stayed 1 night in Aug 2023
Response from The front desk on 8 Sept 2023
Dear Shao, Thank you so much for sharing your experience in Room Mate Carla with us!We are very happy to read that you loved your stay and the whole team is looking forward to welcoming you again very soon in Room Mate Hotels! Warm regards, Rita Lúcio

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 2 nights in Aug 2023
Response from The front desk on 8 Sept 2023
Dear Rich, Thank you so much for sharing your experience in Room Mate Carla with us!We are very happy to read that you loved your stay and the whole team is looking forward to welcoming you again very soon in Room Mate Hotels! Warm regards, Rita Lúcio

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The front desk on 8 Sept 2023
Dear Leticia, Thank you so much for sharing your experience in Room Mate Carla with us!We are very happy to read that you loved your stay and the whole team is looking forward to welcoming you again very soon in Room Mate Hotels! Warm regards,

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Break
Amazing hotel, a short walk away from basically everything! Staff were lovely and just a lovely atmosphere over all!
Stayed 4 nights in Aug 2023
Response from Carlos Amaya - Front desk agent on 17 Aug 2023
Dear Lauren, Wow! We are so excited to have such a lovely comment regarding your last stay with us! For us is very important to your reviews and to know that a good job is done makes us happy. We hope to welcome you again in Room Mate Carla and make your experience pleasant. Warm regards, Carlos AmayaFront desk agent

8/10 Good

Rafael

Travelled with family
Liked: Staff & service
Great Location
Great area, easy walking to major sites, great staff, very helpful. The check was a little slow. The hotel was comfortable but the room was a little small and one of them was not very clean. The balcony was great and had a great view of the Sagrada Familia
Stayed 1 night in Jul 2023
Response from Carlos Amaya -Front desk agent on 17 Aug 2023
Dear Rafael, Thank you so much for scoring us! We are delighted that you enjoyed our great location, the great service during your stay and above all, the great views. We hope to welcome you again in Room Mate Carla. Warm regards, Carlos AmayaFront desk agent

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were awesome, they were polite and always willing to help.
Stayed 3 nights in Jul 2023
Response from Carlos Amaya - Front desk agent on 17 Aug 2023
Dear Jared, First, we want to thank you for the great comment regarding your last experience in Room Mate Carla. We are delighted with your comment about the customer service received, for us is very important and make us give the best of us. We are looking forward to welcoming you again and making your stay beyond pleasant. Warm regards, Carlos AmayaFront desk agent

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything
Stayed 4 nights in Jul 2023
Response from Carlos Amaya - Front desk agent on 17 Aug 2023
Dear Joseph, Thank you very much for evaluating your stay at Room Mate Carla, your comments are very important to us because they make us improve and give our best. We take note of your contributions and take them into account for active improvement.Receive a cordial greeting from the entire Room Mate Carla team.Carlos AmayaFront desk agent

10/10 Excellent

Lee william

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very well presented, nice staff and good food. Very interesting décor too. The rooms are air conditioned. It's close enough to walk to some main tourist spots and the metro is just a few minutes away. The area the hotel is in seems safe with many nice cafes close by. All in all a good place to stay while visiting Barcelona.
Stayed 3 nights in Jul 2023
Response from The front desk on 22 Jul 2023
Dear Lee William, Thank you so much for sharing your experience in Room Mate Carla with us!We are delighted to read that you loved your stay and the whole team is looking forward to welcoming you again soon in Room Mate Hotels! Warm regards,