Courtyard

Reviews of Pirate's Inn

3 out of 5
Pirate's Inn
Browne's Gap, Hastings, Marine Gardens, Christ Church

Reviews

8.4

Very good

Rating 10 - Excellent. 207 out of 478 reviews" "
Rating 8 - Good. 189 out of 478 reviews" "
Rating 6 - Okay. 49 out of 478 reviews" "
Rating 4 - Poor. 12 out of 478 reviews" "
Rating 2 - Terrible. 21 out of 478 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce, Innisfil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 5th stay at the pirates inn . We love that it’s small and intimate It’s well cared for and meets all our needs The staff are excellent and take great care of the guests It’s located close to stores markets restaurants and beaches all in walking distance. Easy to access buses and taxis
Stayed 14 nights in Mar 2024
Response from Shaquille on 28 Mar 2024
Thank you for the excellent feedback. We are very pleased to hear that you enjoyed your stay with us yet again. Your satisfaction is our top priority. It would be a pleasure to welcome you back again.

10/10 Excellent

Kaicy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have any trouble getting to and from the Inn, staff were really nice and helpful, room and amenities were all clean and flattering and it was easy to get comfy. I’ll definitely return another time!
Stayed 1 night in Mar 2024
Response from Shaquille on 15 Mar 2024
Thank you for the excellent review. We are happy to hear that you enjoyed your stay with us, and we'll be more than happy to welcome you again.

10/10 Excellent

Sarah

Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a very warm welcome at check in, good size room with all amenities and good size pool to relax in the garden area. Very enjoyable breakfast served up in true Barbados style, great way to start the day. Short walk across the road and stroll along the Boardwalk to the beech and short walk to the lical supermarket.Great place to stay
Stayed 1 night in Feb 2024
Response from Michaila & Crew on 7 Mar 2024
Thank you for your excellent review. We are please that you enjoyed your accommodation and our recently renovated restaurant along with the surrounding area. We hope that we can welcome you again at Pirate's Inn in the near future.

10/10 Excellent

Stacey, Cutchogue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay
Stayed 15 nights in Feb 2024
Response from Michaila & Crew on 21 Feb 2024
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

sid

Liked: Amenities
No Gym
Stayed 7 nights in Jan 2024
Response from Michaila & Crew on 10 Feb 2024
Thank you for your honest review. We are a budget property and as such we do not have an onsite gym. However, there are several gyms within close proximity of the hotel. We hope that you have had a lovely stay in Barbados and wish to accommodate you again!

10/10 Excellent

shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Michaila & Crew on 28 Jan 2024
Thank you for your great review! We are pleased that you have enjoyed your stay with us and wish to welcome you again!

6/10 Okay

Chloe Jeannette

Travelled with family
Stayed 14 nights in Dec 2023
Response from Michaila & Crew on 28 Jan 2024
Thank you for sharing your review. We are glad that you have had a satisfactory stay with us and wish to welcome you again to further improve your first impressions of us.

10/10 Excellent

MAURICIO

Stayed 1 night in Jan 2024
Response from Michaila & Crew on 28 Jan 2024
Thank you for your great review! We are pleased that you have enjoyed your stay with us and wish to welcome you again!

10/10 Excellent

Bridgette

Stayed 1 night in Dec 2023
Response from Michaila & Crew on 28 Jan 2024
Thank you for your great review! We are pleased that you have enjoyed your stay with us and wish to welcome you again!

10/10 Excellent

Keith, Edmonton

Stayed 1 night in Dec 2023
Response from Michaila & Crew on 2 Jan 2024
Thank you for your excellent review! We are elated that you have had an excellent stay with us and wish to welcome you again soon!

10/10 Excellent

Darren

Stayed 2 nights in Dec 2023
Response from Michaila & Crew on 2 Jan 2024
Thank you for your great review! We are please that you have had an excellent stay with us and wish to welcome you again!

10/10 Excellent

Jamie

Stayed 8 nights in Dec 2023
Response from Michaila & Crew on 24 Dec 2023
Thank you for your awesome review, We're pleased that you have had an enjoyable stay with us and wish ti accommodate you again in the future!

10/10 Excellent

Hongyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very friendly. There was a few nights when the Internet was down and the breakfast bar was under construction during my stay. Sometimes there wasn't enough hot water. However, overall it has everything you need - a pool, a clean room, and your own little kitchen.
Response from Michaila & Crew on 24 Dec 2023
Thank you for your great review! We are pleased that you have enjoyed your stay with us and that our staff made your stay welcoming. Unfortunately, our service provider was experiencing issues for two days during your stay, we sincerely apologize for any inconvenience this may have caused. We were initially not aware of any issues pertaining to the hot water in the room, once we were made aware of this we ensured that this was resolved swiftly. We hope that you have had a wonderful stay in Barbados and wish to greet you again!

8/10 Good

Reginald, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 7 nights in Dec 2023
Response from Michaila & Crew on 24 Dec 2023
Thank you for your great review! We are pleased that you have had a great stay with us and we hope that you had a wonderful stay in Barbados and wish to see you again soon!

4/10 Poor

Jutta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfreundlicher Empfang - keinerlei Erläuterung zum Zimmer. Zimmer komplett alt und abgenutzt. Küche mit Gasherd ohne Streichhölzer o.ä. für 1 Nacht maximal . Kaution musste gezahlt werden- wofür bei solcher Einrichtung? Das Hotel ist nicht empfehlenswert.
Stayed 1 night in Dec 2023
Response from Michaila & Crew on 2 Jan 2024
Thank you for leaving your review. We regret that your stay was not to your satisfaction nor were we able to make it an enjoyable one for you. We hope that all of our guests are completely satisfied with their accommodation and experience when they leave the hotel. Upon check-in, you were notified of the refundable security deposit of US 50 which was also noted on your confirmation letter. You also queried where the hair dryer was located in the room, and the front desk agent happily showed you where the item was located. We did not receive any queries about the location of the matches, we would've happily directed you to the correct location. We hope that you have had a wonderful stay in Barbados and hope that you consider another stay with us.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a little small. A shame the bar was not functional. I was travelling alone but did not feel it as the staff were all lovely, always up for a chat and looked after me well.
Response from Shaquille on 6 Feb 2024
Thank you for your great review! We are pleased that you have enjoyed your stay with us and wish to welcome you again!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a base for a short stay and this apartment was ideal for my purpose. The room had all of the facilities that you would expect. It was spacious and clean. The staff were very friendly and helpful.
Stayed 2 nights in Dec 2023
Response from Michaila & Crew on 18 Dec 2023
Thank you for your great review! We are pleased that you have enjoyed our facilities and our staff. We hope your enjoyed your stay in Barbados and wish to welcome you in the near future!

8/10 Good

melisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Looks rundown on the outside but the room was very nice. No dinning options and no breakfast included for price I was a bit annoyed and disappointed in that
Stayed 1 night in Nov 2023
Response from Michaila & Crew on 9 Dec 2023
Thank you for your honest review. We are pleased that you have enjoyed your room. We are upgrading our facilities whilst retaining our known rustic charm. It is noted that our onsite restaurant is closed for renovations and as such there is currently no breakfast-inclusive rate. We are always happy to point out the restaurants and convenience stores within walking distance and cold beverages can be purchased at the front desk. We hope that you had an enjoyable stay with us and a great time in Barbados and we look forward to seeing you again in the near future.

8/10 Good

Rechanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An intimate escape!
My stay was comfortable, affordable and pleasant. Pirates Inn is located in close proximity to many restaurants, mini marts and entertainment spots as well as places of business. My only disappointment was not seeing a Christmas tree in the lobby at this time of year:-( . I would recommend this hotel to others.
Stayed 1 night in Dec 2023
Response from Renee and the Crew on 6 Dec 2023
Thank you for this superb review.If you will be back during the time between now and the Epiphany you will definitely see our Christmas tree. At any other time of the year you are welcome to enjoy the same comfort and affordability as you did on this stay.We really hope to see you again soon.

4/10 Poor

Nadia, Cambridge

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were only two things that I like about this hotel. The staff were extremely the BEST and the location of the property. The bed is soft but it’s not king size (2 mattresses put together) so it’s uncomfortable trying to sleep in the middle. AC controller didn’t work so I had to press a button on the AC to turn it on and off every time. One of the towels that is for the shower floor when you step out had blood stains on it. There was hair in the shower, and on a few of my face & body towels. Walls are thin, I heard my neighbor snoring hard the 3 nights I was there. Toilet didn’t flush properly (toilet paper wouldn’t disappear).
Stayed 3 nights in Dec 2023
Response from Renee and the Crew on 6 Dec 2023
Thank you for sharing your review.We were not aware of the challenges that you faced during your stay and would have been happy to try to resolve them. All rooms are checked prior to arrival and there were no discrepancies noted. Our rooms are cleaned daily. We take great pride in the cleanliness of our hotel and at check out you indicated to us that you had a great stay. We would like to assure you of our commitment to guest comfort. Should you stay with us again just let us know if we can do anything to make your stay better,.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, excellent staff.
Stayed 1 night in Nov 2023
Response from Renee and the Crew on 5 Dec 2023
Thank you for this excellent review.We trust we will see you again when next you visit Barbados.

8/10 Good

Terry

Liked: Cleanliness, staff & service
Very clean and comfortable
Stayed 1 night in Nov 2023
Response from Renee and the Crew on 5 Dec 2023
Thank you for this great review.We hope to welcome you back.

8/10 Good

Ken

Stayed 1 night in Nov 2023
Response from Renee and the Crew on 19 Dec 2023
Thank you for this very good rating.We hope to see you back very soon.

6/10 Okay

jesse

Stayed 3 nights in Nov 2023
Response from Reservations Desk on 21 Nov 2023
Good day Jesse, Thank you for staying with us at Pirate's Inn. We appreciate the time you took to send your feedback, and look forward to welcoming you back once more for a future stay.Do let us know if you have any questions or requests that we can facilitate to make future stays more comfortable. Warm regards,Camille and the Guest Services Team

8/10 Good

Benjamin

Stayed 2 nights in Nov 2023
Response from Michaila & Crew on 18 Dec 2023
Thank you for sharing your review! We are pleased that you have enjoyed your stay at Pirate's Inn and wish to see you again soon!

2/10 Terrible

NELSON

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Michaila & Crew on 20 Nov 2023
We're sorry that you did not enjoy your stay. You did not leave any information regarding your stay and we do not have any notation in our records, we do encourage you to reach out to us directly so that we can attempt to rectify this.

8/10 Good

sonnett

Business traveller
Liked: Cleanliness, staff & service, amenities
This property was very quiet and conveniently located. Lobby and entrance dated, but rooms ok.
Stayed 4 nights in Nov 2023
Response from Michaila & Crew on 20 Nov 2023
Thank you for taking the time to review your stay with us! We welcome any suggestions as we seek to upgrade our facilities to better serve our guests. We hope that you have had a wonderful stay in Barbados and wish to see you again in the near future.

10/10 Excellent

Kishore

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the best black to live for short trips , I have been to Barbados 3 times and have always stayed here,no issues and just attached to mall , good food court and convinient store
Stayed 5 nights in Oct 2023
Response from Renee and the Crew on 6 Nov 2023
Thank you for your excellent review,We look forward to welcoming you back to your home away from home.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Enjoyable stay
The first night was uncomfortable as the sleeping arrangements were not met, however, by the following morning that was rectified to our satisfaction. The staff was very friendly and accommodating, ensuring the guest experience was enjoyable.
Stayed 5 nights in Oct 2023
Response from Reservations Desk on 4 Nov 2023
Dear Guest, Thank you for this feedback; we appreciate the time you took to advise us on things so that we may make strives to improve our services. We value every guests' experience with us and to make their stay a pleasant one we seek to action every request wherever possible. We are happy that we could rectify the situation and going forward would make every attempt to meet your needs for future stays. We hope to welcome your party once more for a relaxing and enjoyable stay at Pirate's Inn. Warm regards, Camille and the Guest Services Team

2/10 Terrible

Carla

Business traveller
Disliked: Staff & service
Has I enter my room I notice there was no sheet on my bed, I asked for sheet to cover with and I didn’t get any
Stayed 1 night in Oct 2023
Response from Renee and the Crew on 6 Nov 2023
Thank you for taking the time to review your stay.This stay was absolutely below our standard and we have already been in touch to resolve this.We apologise for the breach of service and hope that you will consider another stay with us. We assure you it will be better.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach etc. staff are the greatest. And the best thing was “Monty Hall”
Stayed 2 nights in Oct 2023
Response from Michaila & Crew on 21 Oct 2023
Thank you for staying with us at Pirate's Inn and sharing your amazing review! It was a pleasure to accommodate you and we look forward to welcoming you again!

10/10 Excellent

Deepesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish could have spent more time at Pirate’s Inn. Easy and close by. Truely best value for money!
Stayed 1 night in Oct 2023
Response from Michaila & Crew on 15 Oct 2023
Thank you for staying with us at Pirate's Inn and sharing your great view. We hope that you have had an enjoyable time in Barbados, and we look forward to welcoming you again in the near future!

2/10 Terrible

Troy Ranique

Business traveller
Disliked: Amenities
Checked in early . The rooms a average to say the least. No shampoo no conditioner.There was no power during the day fine I understand that. However the power never came back until after 8pm . The lady at the check in desk just offered a lamp and mentioned something about data for your phone. The back up generator didnt work, this is no our problem you should be prepared for all this. When I asked about compensation all she said was " I'll bring it up with management" . It sounds like she's just a messenger. Please find ways of dealing with inconveniences. I need compensation for my inconveniences. The room was hot , no tv, no wifi. I couldnt stay there. I had to go on the road for this reason.
Stayed 1 night in Sep 2023
Response from Renee and the Crew on 29 Sept 2023
Thank you for taking the time to review your stay. Unfortunately on the day of your arrival there was an island wide power outage. Our generator did work initially however, later in the evening we also encountered some challenges with it. We apologise for the inconvenience this caused. With the lack of power came the temporary loss of air conditioning and WIFI. Power was restored in the evening. We are a budget hotel and as such do not offer additional amenities however, we are generally well loved for our clean and comfortable rooms, daily housekeeping service and great, central location. We hope that you would consider another stay with us as we can assure you that, barring unforeseen national situations such as this, we do provide excellent value for money to our guests.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Nahila & Crew on 19 Sept 2023
Thank you for staying with us at Pirate's Inn and for sharing your amazing review. We hope that you had a fantastic stay and an enjoyable time in our beautiful island. We look forward to welcoming you once again the near future.

6/10 Okay

KEAM

Liked: Staff & service, property conditions & facilities
I liked that the room was clean, but disliked the narrow corridor to the room. There was no bar to purchase drinks or food. Very limited services. The building itself needs repainting. The entrance gate needs an upgrade. Lack of an elevator. Staff was friendly and courteous. I did like the use of the amentities such as the Kitchennette, the iron and board. The dining table in the room should be replaced with a work station.
Stayed 1 night in Sep 2023
Response from Nahila & Crew on 12 Sept 2023
Thank you for staying with us at Pirate's Inn It is wonderful to note that our staff made you feel welcomed to the hotel and that your accommodation was to your satisfaction. We also wish to thank you for sharing your honest feedback. It is noted that our on site restaurant is closed at the current moment and our bar offers a limited beverage menu but we are always happy to assist in pointing out grocery and convenience stores as well as restaurants within proximity of the hotel. It is also noted that our upstairs rooms are only accessible via stairs but we are always willing to assist with luggage if necessary should our guests require it. Our rooms are also equipped with suitable work stations or desks which are where the televisions are situated for guest use. Your suggestions of an upgrade to our entrance gate and the repainting of the hotel are appreciated - we welcome any feedback from our guests as it gives us ideas of where we can make changes to improve our standards to achieve the highest level of customer satisfaction. We hope that you had an enjoyable stay with us and a great time in Barbados and we look forward to seeing you again in the near future.

4/10 Poor

Arti

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Nahila & Crew on 24 Aug 2023
Thank you for staying with us at Pirate's Inn. We regret that your stay was not to your satisfaction nor were we able to make it an enjoyable one for you. Our hope is that all of our guests are completely satisfied with their accommodation and experience when they leave the hotel. We do hope that we can be offered the chance to provide a better first impression should you visit Barbados once again.

8/10 Good

Delrose Mae

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff at the Pirates Inn was very Friendly. I was assisted in finding a taxi operator in less than 5 minutes by the staff. It was a very quiet environment which gave me the opportunity to work on things I had to do. The house Keeper Erica Is very honest. She found money that I lost in the room and gave it to the front desk. I also had the opportunity to speak with Keen who is very Polite and welcoming. Colby was also warm and welcoming. I wouls book again.
Stayed 10 nights in Jul 2023
Response from Nahila & Crew on 14 Aug 2023
Thank you for staying with us at Pirate's Inn. Your feedback is wonderful and we are thrilled that your stay was amazing. It was a pleasure to accommodate you and we thank you for your review of our staff who made your stay all the more enjoyable. We look forward to welcoming you once again for another enjoyable stay.

8/10 Good

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff was very friendly, check-in was quick. Property is very close to multiple places to eat, a supermarket and public transport. Checked in late and had an issue with the shower not working properly.
Stayed 1 night in Jul 2023
Response from Nahila & Crew on 30 Jul 2023
Thank you for sharing your amazing feedback with us. We are thrilled that you had a great stay with us at Pirate's Inn and a wonderful time exploring all Barbados has to offer. We do apologize for the inconvenience surrounding your issues with the shower, we will send our maintenance personnel to assist you in correcting the matter at hand. It was a pleasure accommodating you and we hope that we can welcome you for another stay at Pirate's Inn.

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff.
Stayed 2 nights in Jul 2023
Response from Nahila & Crew on 30 Jul 2023
Thank you for staying with us at Pirate's Inn and for sharing your lovely review. We hope that you had a fantastic stay and an enjoyable time in our beautiful island. We look forward to welcoming you once again the near future.

8/10 Good

Nyron

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy access to food and transport.
Stayed 3 nights in Jul 2023
Response from Nahila & Crew on 24 Jul 2023
Thank you for sharing your lovely review. It was a pleasure to accommodate you during your time in Barbados and we hope that you had a wonderful stay with us at Pirate's Inn. We look forward to seeing you once again for another fantastic stay.

4/10 Poor

Priyank

Stayed 2 nights in Jul 2023
Response from Nahila & Crew on 24 Jul 2023
Thank you for staying with us at Pirate's Inn. We regret that your stay was not to your satisfaction but we hope that you had a wonderful time in our beautiful island. We do hope that we are given the chance to provide a much better first impression should you decide to stay with us upon another return to Barbados.

6/10 Okay

Santresa

Liked: Staff & service, property conditions & facilities
I never too like the room we stayed in I would have prefer the pool view area but otherwise it’s ok to stay staff was nice and helpful
Stayed 2 nights in Jul 2023
Response from Renee and the Crew on 15 Jul 2023
Thank you for your review.We have three categories of rooms our standard rooms, which have a large picture window, our patio rooms which are all ground floor with walk-on access to the pool deck and our balcony rooms which overlook the pool deck. While we are a budget property our balcony rooms are offered at the highest rate. Guests can choose to upgrade at any time in their stay subject to availability.We are glad that you enjoyed our friendly service and hope we can welcome you back in the future to Pirate's Inn.

8/10 Good

tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
The location is ideal for persons not willing to rent a car, it literally 2 minutes from the main road and a mall, KFC etc
Stayed 4 nights in Jun 2023
Response from Nahila & Crew on 7 Jul 2023
Thank you for staying with us at Pirate's Inn! It was wonderful to accommodate you for your holiday and we hope your stay was to your satisfaction. We look forward to welcoming you again soon.

2/10 Terrible

Misheka

Disliked: Cleanliness, staff & service, property conditions & facilities
No lights in the hallways to get to the room this is unsafe
Stayed 1 night in Jul 2023
Response from Nahila & Crew on 7 Jul 2023
Thank you for staying with us at Pirate's Inn and for sharing your review. We regret that your stay was not satisfactory during the short time spent. We apologize that you felt unsafe as this was not our intention. Safety for our guests is a top priority and we ensure this every day as our guests come first. We do hope that we can welcome you for another stay to provide a much better first impression.

8/10 Good

Enda

Stayed 1 night in Jul 2023
Response from Nahila & Crew on 7 Jul 2023
Thank you for staying with us at Pirate's Inn. We do hope that you had an enjoyable and wonderful stay and we look forward to seeing you in the near future.

2/10 Terrible

Puneet

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall it was a horibble experience, i wouldnt recommend this property to anyone for their next stay. No hot water supply, no power extention provided and biggest error was water leaking from the ceiling. Pathetic
Stayed 2 nights in Jun 2023
Response from Renee and the Crew on 30 Jun 2023
We regret that you did not enjoy your stay and acknowledge that there was an issue with your room.We did offer a change of room after the challenge developed unexpectedly, which you refused and have also since been in touch with you to try to resolve your concerns.Thank you for taking the time to review your stay with us.

10/10 Excellent

Lori

Stayed 5 nights in Jun 2023
Response from Nahila & Crew on 14 Jul 2023
Thank you for staying with us at Pirate's Inn. We do hope that you a wonderful stay and we look forward to seeing you in the near future.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
It was affordable and clean.
Stayed 1 night in Jun 2023
Response from Nahila & Crew on 19 Jun 2023
Thank you for staying with us at Pirate's Inn. We do hope that you a wonderful stay and we look forward to seeing you in the near future.

10/10 Excellent

Patrick

Stayed 1 night in Jun 2023
Response from Nahila & Crew on 11 Jun 2023
Thank you for staying with us at Pirate's Inn and for sharing your wonderful review. We hope that you had a great stay and an enjoyable time in Barbados. We look forward to seeing you in the near future.