Bapchild Holidays from NZ$2,540

Everything about the place was promising for a simple pre flight overnight stay but was massively let down by a shower room where the shower was almost over the toilet but shared the exact same floor and as a result you needed your flip flops on anytime you needed to go to the loo after a shower. It hadnt even dried up after 8 hrs. This was all intentional and a reason why I’d think twice about staying there in the future.

Beaverbrook is beautiful. But service (despite plenty of staff) is simply too inconsistent/ poorly trained for the price. Examples include a waitress in the deli being harsh with our 4 year old for sitting in her knees to reach the table, being told to wait 2 minutes for our table but being forgotten for 20 minutes, a room which was much too hot (an resulted in an uncomfortable night) despite having asked for it to be turned down (and told that it had) and promises of things being sorted which weren’t. All left a slightly sour taste.