Exterior

Reviews of Travelodge by Wyndham Banning CA Near Casino/Outlet Mall

2 out of 5

Reviews

6.8
Rating 10 - Excellent. 240 out of 1005 reviews" "
Rating 8 - Good. 290 out of 1005 reviews" "
Rating 6 - Okay. 207 out of 1005 reviews" "
Rating 4 - Poor. 139 out of 1005 reviews" "
Rating 2 - Terrible. 129 out of 1005 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024

8/10 Good

Andre

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was noisy. Someone was banging on doors and hollering in the middle of the night.
Stayed 1 night in Mar 2024
Response from Laura on 18 Mar 2024
I am very sorry to hear that you experienced was such an inconvenience. If you would of called the front office I am sure they would of called the guest.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fit our requirements
Stayed 1 night in Mar 2024
Response from Laura on 11 Mar 2024
We are glad to hear about your great experience! We hope to see you again soon!

6/10 Okay

John

Disliked: Property conditions & facilities
Room was in fair condition. Other customers made sleep difficult.
Stayed 1 night in Mar 2024
Response from Laura on 11 Mar 2024
Thank you for staying with us, we will love to see you again soon.

2/10 Terrible

Stevan

Travelled with family
Disliked: Staff & service, property conditions & facilities
This room (222) should be heavily discounted because I hear every vehicle on the major highway. They can’t change the room because they said it’s the last one. By far the worst room I ever had. Try it on your own if you don’t believe me. Shameless to advertise rooms like this….
Stayed 1 night in Mar 2024
Response from Laura on 11 Mar 2024
We are sorry to hear that our motel was not up to your standards.

10/10 Excellent

Shante

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very nice and the manager is the best housekeeping is great as well .
Stayed 5 nights in Mar 2024
Response from Laura on 11 Mar 2024
We are so happy to hear about your great experience! We hope to see you again soon. I will show the staff your kind words.

10/10 Excellent

claudia

Liked: Cleanliness
Everyone is soo nice and helpful
Stayed 1 night in Mar 2024
Response from Laura on 11 Mar 2024
Thank you for staying with us, we hope to see you again soon.

10/10 Excellent

margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent good parking
Stayed 1 night in Feb 2024
Response from Laura on 3 Mar 2024
Thnk you so much for your business! We're glad we exceeded your expectations.

4/10 Poor

yucely

Disliked: Cleanliness, amenities
Smell and too noise
Stayed 6 nights in Feb 2024
Response from Laura on 3 Mar 2024
We are sorry to hear our motel was not up to your standard. We hope to better your experience next time.

8/10 Good

Earl

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Laura on 3 Mar 2024
Thank you so much for your rating, we are glad you like your stay. Hope to see you again soon.

6/10 Okay

mary

Stayed 1 night in Feb 2024

8/10 Good

Raúl Vertiz

Stayed 1 night in Feb 2024

8/10 Good

Filiberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Laura on 19 Feb 2024
Thank you so much for the rating.

8/10 Good

Greg

Stayed 1 night in Feb 2024
Response from Laura on 19 Feb 2024
Thank you for staying with us, we hope to see you again soon.

6/10 Okay

Desirae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice updated room. One of the lamps didn’t work but the room was well lit so it made up for it.
Stayed 3 nights in Jan 2024
Response from Laura on 29 Jan 2024
Thank you so much for your review, hope to see you again soon.

10/10 Excellent

Heydee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly service
Stayed 1 night in Jan 2024
Response from Laura on 29 Jan 2024
Thank you for staying with us. Hope to see you again soon.

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Response from Laura on 28 Jan 2024
Thank you so much for your rating, we are glad you like our friendly staff.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Jan 2024
Response from Laura on 28 Jan 2024
Thank you so much for your review. We hope to see you again soon.

2/10 Terrible

Roxana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Laura on 21 Jan 2024
We,re sorry that your experience wasn't amazing.

10/10 Excellent

Cristobal

Stayed 1 night in Jan 2024
Response from Laura on 18 Jan 2024
Thank you so much for your rating, we are glad you like your stay.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my stay.Going back tomorrow
Stayed 1 night in Jan 2024
Response from Laura on 21 Jan 2024
Thank you so much for your kind words.

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful ☺️
Stayed 1 night in Dec 2023
Response from Laura on 10 Jan 2024
Thank you so much for your nice comment.We hope to see you again soon.

4/10 Poor

OKSOON

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
too old funiture&microwave, too small speace
Stayed 1 night in Dec 2023
Response from Laura on 29 Dec 2023
We are sorry that your stay wasn't up to your standards.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great!!!
Yes very fast service and fast access to room!
Stayed 1 night in Dec 2023
Response from Laura on 29 Dec 2023
Thank you so much for staying with us, and we are glad you had a great experience with our staff member and service.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff, terrible room
Stayed 2 nights in Dec 2023
Response from Laura on 7 Dec 2023
We're sorry that your experience wasn't amazing. We hope you'll give us another shot soon.

2/10 Terrible

LuAnn

Stayed 1 night in Dec 2023
Response from Laura on 29 Dec 2023
We are sorry to hear our motel was not up to your standard. We hope to better your experience next time.

4/10 Poor

Juan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reservation listed 2 queen beds. Actuality beds were doubles at the most
Stayed 1 night in Dec 2023
Response from Laura on 7 Dec 2023
All our two beds are queen size, we dont have any doubles. We are sorry to hear that your room is not up to your standards.

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty comfortable and clean for the price!
Stayed 1 night in Nov 2023
Response from Laura on 4 Dec 2023
Thank you for your comment. Hope to see you again soon.

2/10 Terrible

Gabriela

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El baño está sucio y la cama huele mal no lo use me fui a la hora
Stayed 1 night in Nov 2023
Response from Laura on 27 Nov 2023
We're sorry that your experience wasn't amazing. We hope you'll give us anothe shot soon.

10/10 Excellent

Cesar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Laura on 20 Nov 2023
Thank you for your rating. We hope to see you again!

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great
Stayed 1 night in Nov 2023
Response from Laura on 20 Nov 2023
Thank you for staying at Travelodge . We hope to see you again soon!

10/10 Excellent

Juanita

Travelled with partner
Liked: Staff & service
It’s ok for a one night stay
Stayed 1 night in Nov 2023
Response from Laura on 19 Nov 2023
Thank you for sharing your experience, we hope to see you again soon.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Laura on 19 Nov 2023
Thank you so much for taking the time to leave a good rating. We are looking forward to seeing you again soon.

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Laura on 19 Nov 2023
Thank you for you great rating. Hope to see you again soon.

8/10 Good

Naomi

Stayed 1 night in Nov 2023
Response from Laura on 7 Dec 2023
Thank you so much for your rating.

10/10 Excellent

Cristobal

Liked: Cleanliness, property conditions & facilities
Evreting is good
Stayed 1 night in Nov 2023
Response from Laura on 19 Nov 2023
We appreciate your great rating. We look forward to seeing you again soon.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
I’ll rate it at one price was too high for we got.
The room needs work the sink was clogged paint was peeling the shower rod was put up improperly. The security cameras on the steps were broken off, and a whole bunch of bird nests on top of it.
Stayed 1 night in Nov 2023
Response from Laura on 16 Nov 2023
Are you sure you didnt get the wrong motel? We dont have camera on our steps ( all our camera is on the roof top), I checked all camera there isnt any birds nest. We have no peeling in the bathroom.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Laura on 19 Nov 2023
Thank you for staying with us, we will love to see you again soon.

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service
Everting good
Stayed 1 night in Oct 2023
Response from Laura ( Manager) on 1 Nov 2023
We are happy to hear about your great experience!We hope to you see again soon.

10/10 Excellent

Lucio

Stayed 1 night in Aug 2023
Response from Laura ( Manager) on 26 Oct 2023
Thank you for your rate of 5 out of 5, we do appeciate you taking the time to rate us.

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good and cleaning
Stayed 1 night in Oct 2023
Response from Laura ( Manager) on 26 Oct 2023
We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff.

4/10 Poor

Olivia

Travelled with family
Disliked: Property conditions & facilities
Room smells like someone smoked in there.
Stayed 1 night in Oct 2023
Response from Laura ( Manager) on 23 Oct 2023
I am expressing my heart felt regret for the inconvenience you suffered due to someone smoked in the room.

10/10 Excellent

Angelina

Stayed 1 night in Oct 2023
Response from Laura ( Manager) on 26 Oct 2023
Thank you for taking the time to rate us. We really appreciate your score.

2/10 Terrible

Marc

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s a NO
Checked in at the front desk, walked to room and the key didn’t work so had to go back to the desk to get it corrected. Rooms are small and dated. 32” tv on the way had lines on it, so had to take a picture and go BACK to the office and show them as not to get charged. Vinyl flooring in room, was okay. Beds (lol) of the bed was terrible. Pillows older than me. Springs in the bed popping when you moved. Thought having the “Wyndham” name it would’ve been better. Advertised on Hotels.com, free breakfast. They had a hand written sign at check in that read sorry no breakfast. So basically stay at your own risk. No pool, no hot tub so just do your research and be ware. Have no idea how they got over 2.5 star reviews.
Stayed 2 nights in Oct 2023
Response from Laura ( Manager) on 23 Oct 2023
It is always our goal to create quality service and positive experiences for each guest, and I am disappointed to hear this was not your impression. On behalf of the entire team, I would like to personally apologize for any inconvenience. All our tvs are 43 inches and our rooms are wood floor. We are working very hard on improving our property.

4/10 Poor

Pedro

Disliked: Staff & service, property conditions & facilities
👎
Stayed 2 nights in Oct 2023
Response from Laura on 20 Nov 2023
Thank you for sharing your experience , and I am so sorry to learn that we failed to meet your expectations of quality service.

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was great. The room was clean but the outside areas were trashy. Old diaper at the pool. They need to pay attention to the trash in the outside areas and clean the pool regularly. Otherwise good location next to highway, gas and restaurants.
Stayed 4 nights in Oct 2023
Response from Laura ( Manager) on 26 Oct 2023
The staff do appreciate your comment . We apologize that our pool area was not up to par, we do get it serviced weekly.

10/10 Excellent

Christine

Stayed 1 night in Oct 2023
Response from Laura on 19 Nov 2023
Thank you so much for your nice rating! The staff and I are looking forward to seeing you again soon.

6/10 Okay

LaVonne

Travelled with family
I believe people live there.
Stayed 1 night in Sep 2023
Response from Laura ( Manager) on 26 Oct 2023
We do not have people living at the motel. But we do have returning guest.

2/10 Terrible

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s very close to Morongo and the check in experience was great. From then on, it was all downhill. The room was dirty, there were food crumbs in the bed, there’s no housekeeping service after a certain time so the only option was to bring “clean” sheets and for us to remake the bed ourselves, there was a giant bug in the room, it was over 90 degrees and the air conditioning was broken. The ice machine was broken. It was just an overall bad experience, I was worried about “catching something” from that place and couldn’t wait to leave.
Stayed 1 night in Oct 2023
Response from Laura on 26 Oct 2023
Please accept my sincere apology regarding your recent stay at Banning Travelodge. I personally check the AC but couldnt find anything wrong with it , and yes our ice machine was down I do apology for that.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Laura on 20 Nov 2023
We are happy about your great rating. We hope to see you again soon!