Radisson Suites Bangkok Sukhumvit

Great stay. Good location and helpful staff

My friend and I had booked a twin. When we got there the they said we had a free complimentary upgrade and we thought great! We went up to the room it had 1 king size bed. The reception called the room just as we had entered and asked if everything was ok and I explained I had booked a twin room and we needed a room with 2 beds. They said we had accepted the upgrade so it was tough an I said we need 2 beds and they said Hotels.com had made a mistake with my booking. I said againI needed 2 beds and they said they didn’t have any twin rooms available and would bring us an extra duvet an pillow free of charge!! Eventually they said the sofa in the room was a sofa bed and someone would come an make it up in 15 minutes so we said that would be fine and went out for the day. We returned after 10pm and the sofa bed hadn’t been made up so we phoned again to be told again we had accepted the room so it was tough! After goin through the whole conversation again someone turned up to make up the sofa bed. It was so uncomfortable. Other than that the other staff were lovely but we won’t be staying again.