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4.0 / 5Very Good
1,787 reviews


  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning


What's nearby

  • Popular Location
    Bangkok Riverside
    3 min walk
  • Popular Location
    Patpong Night Market
    2 min drive
  • Restaurant
    Central Embassy
    4 min drive
  • Airport
    Bangkok (BKK-Suvarnabhumi Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Superior Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Superior Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Suite

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area


In the city centre, Novotel Bangkok Silom Road is in Bangkok's Bangkok City Centre neighbourhood, a walkable area with good shopping. Erawan Shrine and Wat Pho are notable landmarks, and travellers looking to shop may want to visit Patpong Night Market and MBK Center. Travelling with kids? Don't miss Bangkok Riverside and Sea Life Bangkok Ocean World.

Popular Location

What's nearby

  • Bangkok Riverside - 3 min walk
  • Patpong Night Market - 2 min drive
  • Lumphini Park - 2 min drive
  • MBK Center - 3 min drive
  • Siam Center - 4 min drive

Getting around

  • Bangkok Hua Lamphong Station - 3 min drive
  • Surasak BTS Station - 9 min walk
  • Bangkok (BKK-Suvarnabhumi Intl.) - 23 min drive


  • The SQUARE — 1 min walk
  • Central Embassy - 4 min drive

About this property

Novotel Bangkok Silom Road

Family-friendly Bangkok hotel in Bangkok City Centre, walk to Bangkok Riverside
2 bars/lounges, a health club and a coffee shop/café are available at this hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a complimentary children's club, a business centre and a meeting room. All 216 rooms offer thoughtful touches such as bathrobes and slippers, along with free WiFi, free wired Internet and satellite TV. Minibars, coffee/tea makers and hairdryers are among the other amenities available to guests.
Novotel Bangkok Silom Road offers 216 forms of air-conditioned accommodation with minibars and a safe. Satellite televisions are provided.
Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a health club.

Property amenities


Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free local area shuttle

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: THB 530 per person
1 coffee shop/cafe
2 bars/lounges

Things to do

Health club

Family friendly

Free local area shuttle
Free children's club
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities


Gift shop/newsstand

Guest services

Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken


Business services

1 meeting room
Business centre
Computer station
Conference space (2486 square feet)


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Assistive listening devices available


Designated smoking areas

Room amenities


Air conditioning
Free cots/infant beds


Free toiletries


satellite channels

Food and drink

Coffee/tea maker
Electric kettle





Late check-in subject to availability

Special check-in instructions

  • Airport shuttle service is available from 8 AM to 6 PM. Fees may apply. Contact the property in advance to make arrangements.


  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
JCB International

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 530 per person (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Property is also known as

  • Novotel Bangkok Fenix Silom Hotel
  • Novotel Fenix Hotel
  • Novotel Bangkok Fenix Silom
  • Novotel Fenix
  • Novotel Bangkok Fenix Silom Hotel Bangkok

Very Good

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

We arrived at 1pm, a few hours earlier than the normal check in hour, yet the front desk had no problem accommodating us and got us a room rather quickly without any extra charge. While we were having our welcome drink and waiting for the room to be ready, a few other guests arrived and were given the same warm treatment. The room was hot when we first got in, but it cooled down enough after we came back from lunch. There is an unheated & unshaded pool; the vinyl cover of the stools got very hot under the sun. The onsite restaurant is nothing to write home about, just good enough to fill you up if you don’t feel like going out. The location is excellent. The pier is only 10 minutes’ walk away, from there you can take the shuttle boat to see the Grand Palace, Wat Arun (Temple of Dawn) etc.

Stayed 2 nights in Dec. 2019


  • Disliked: Staff & service

I did not stay at this property because it was too far away from my sister-in-law who has bone cancer. I have family that live in Bangkok and the hotel said it was 23 minutes away from BKK. That is just not correct because of Bangkok traffic that is why I decided not to stay at this hotel. Be careful when booking nonrefundable hotels in Bangkok they will not refund any of your money. Expedia called them as well but they would not do it. The manager said having a sick family member was not good enough to get any of my money back. I did call within 24 hours after my family stated it was just too far away from the hospital where my sister-in-law is having her treatments. I would not ever choose this hotel. My recommendation don't book a hotel in Bangkok or Asia that is nonrefundable they will not work with you. I lost $1,000 dollars but learned a good lesson.

Stayed 14 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms were spacious and the choice for breakfast reasonable.

Stayed 4 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was friendly, patient, and willing to go out of their way to attend to your needs.

Stayed 4 nights in Jan. 2020


  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

Room is not that clean and the sink was leaking water. They don’t even provide toothbrushes and other stuffs. Tho the check in is smooth and the staffs are friendly.

Stayed 1 night in Dec. 2019

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