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Novotel Bangkok IMPACT

4.0 star property
A wellness-focused retreat in Bangkok where travelers can enjoy a refreshing pool day and book massage treatments after exploring the city

Choose dates to view prices

Novotel Bangkok IMPACT combines eco-certification with practical comforts. The hotel features a garden setting, coffee shop, and indoor pool. Travelers can book spa services like massages and aromatherapy, then dine at two restaurants serving international cuisine.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$140
includes taxes & fees
7 June - 8 June

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 16

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for THB 1500 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 530 for adults and from THB 265 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Novotel Bangkok IMPACT have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel Bangkok IMPACT?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Novotel Bangkok IMPACT on 7 Jun 2026 start from NZ$140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Bangkok IMPACT pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Bangkok IMPACT?

Self-parking and valet parking are free at this property.

What time is check-in at Novotel Bangkok IMPACT?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Bangkok IMPACT?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Bangkok IMPACT provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1200 per vehicle applies.

Where is Novotel Bangkok IMPACT located?

This family-friendly Pak Kret hotel is located near the airport, within a 10-minute walk of IMPACT Arena and Sukhothai Thammathirat Open University. Cosmo Bazaar and Central Plaza Chaengwattana are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

7.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 365 out of 744 reviews
Rating 8 - Good. 305 out of 744 reviews
Rating 6 - Okay. 56 out of 744 reviews
Rating 4 - Poor. 8 out of 744 reviews
Rating 2 - Terrible. 10 out of 744 reviews

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location. Great room great if you’re going to the motor show
Stayed 2 nights in Mar 2026
Verified

8/10 Good

WEN

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, and the cleaning staff are very nice.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Michael

Liked: Cleanliness
Rooms are clean and functional but looking old and tired. Staff were accommodating. Site is obviously very convenient for the IMPACT Conference and Exhibition Centre. Decent place to stay but lacks the 'wow' factor.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, quality breakfast.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay if you are attending concerts at Impact arena - super convenient, and theres shopping etc on the other side of impact to grab essentials, as well as a convenience store nearby.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for two days because I have a concert and thunderdome. Very convenient hotel because they have a bridge that connects the hotel to the concert venue which was awesome. Very nice staff, clean facilities, and the breakfast buffet is nice also.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality, well priced, and close to the arena with plenty of locations for dining.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

MOHD SUFIAN NURSYAZLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went here for concert at Impact Arena. The hotel is only walking distance to the concert place so it is very convenient for me. Staffs there are also very friendly and helpful and they speak good english so it is easier for international individual like me. So far i really enjoyed my stay here and will repeat if i go again
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is comfortable. Good gym.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Ajitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly kind staff

Would like to specially thank all the staff - reception to chef for their very courteous service
Stayed 1 night in Nov 2023
Verified

8/10 Good

Panatda

Liked: Cleanliness, amenities, property conditions & facilities
Convenient stay, since I attended the concert across the street. The room was nice and clean, the staffs could be friendlier
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and nice

I will stay again. Comfortable. Thank you!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel was exactly what I was looking for! It was so convenient to travel to the Impact Arena with the connecting bridge, so many places to eat nearby, and I had such a comfortable stay. The breakfast bar had great offerings with fresh fruit, pastries, and coffees. There is also a factory outlet mall within walking distance. I had a lovely stay at Novotel and the staff was so helpful.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an event at IMPACT, super convenient to get back and front from the venue. Highly recommend if you're having an event near! Short walk.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here previously for concerts and I’m always happy! Clean room comfy bed, and very nice staff. The day I had my flight I needed a taxi and as it was past midnight no one would accept me, but the lovely staff made sure I would get there on time! Thank you for your efforts.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jang Mok

Liked: Staff & service, property conditions & facilities, room comfort
If you attend the exhibition, this is a nice place. But want the tour of Bankok, this is far from the middle city. So considering what you want. And the food of the restaurant, almost the same during a week. Except this all is wonderful.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Ako

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff here is so friendly and welcoming. Rooms are clean and tidy! You can enjoy a lot of variety of foods for your breakfast, convenience sores, food court, restaurants, cafes and pubs are just around corner!! Above all, you can walk to Impact Arena within a minute:) Also I recommend InBalance massage place. Their hospitality is superb!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jenny Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here during J-hope’s concert and I must say that the staff are very kind and accommodating. The hotel lobby smells really lovely and housekeeping service was really great too. We availed the Breakfast option and we loved coming there every morning! All of the food options were delicious! It was also a convenient location if you are going to the concert in Impact Arena as it was just across and there was a bridge/connection. There were nearby restaurants but they closed quite early during our stay there. The only downside was I find it hard to go to main Bangkok so I mostly took taxi for convenience but this is a definite when you need an accommodation next to the arena. Would def come back next time!
Stayed 4 nights in May 2025
Verified

6/10 Okay

Kenneth

Liked: Staff & service

Try elsewhere.

The hotel really smells of insect repellent and there are still a lot of bugs around the pool. The pool was in a dark low ceiling building nearby. There were two of us travelling with the usual electronics and there were two electrical outlets. You couldn’t even unplug a lamp to get another outlet. Trying to save electricity? The safe was as close to the floor as possible without being on the floor. Fun for an older couple. There were no hangers.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Piyanuch

Liked: Cleanliness, staff & service, amenities
Nice and quiet room very clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, good food
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nusrat Farheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Novotel Bangkok Impact was really nice and comfortable. I have to give all my praise to the lovely staff members. Starting from check in till check out they were so friendly even helped me adjust my stay according to my flight time. The breakfast was so diverse and i loved how each day i got a different menu. I was stayinh there as i had a concert in Thunderdome. There is easy sky walk from the hotel to thunderdome which made it so easier for me. Theres many food,drinks,coffee shops around as well as 7 eleven. I highly recommend this.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

LI-CHIUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s wonderful stay And very near the concert place
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities
Nice staff. Nice room
Stayed 1 night in Nov 2025