Family Hotels & Resorts in Ban Ai Dao from NZ$93

"The beach staff and Staff driving guests around the property. The property is lacking upkeep. There is no mini golf or a third pool. The infinity pool needs to be replaced. The snorkeling off the beach is very good and you can swim to shark reef. We would stay here again. "

"Very friendly staff and amazing service, large room very comfortable and great breakfast. Access to the long beach with many options for dinner, massages and transferts on site. "

"Beautiful resort with excellent service. Food is also noteworthy. "

"There was no parking for cars. The pool which it claims is available is one where you have to buy food and drink to use it so not really part of the hotel deal. There is a rule book about 4 pages long telling you how to behave including not being asked to plug your own things in like hairdriers. The balcony is about 2 x the size of the air conditioning unit it houses so no room other than for 1 person to stand. There is a window in the room with no covering so it gets very light very early "

"Super nice and friendly staff. We had a wonderful time. Highly recommend this place."

"Room was amazing. Plunge pool was perfect. "

"All the staff were amazing and the location is only 100m from the beach"

"Check in out efficient. Staff all excellent throughout. Room was not good. Animals in the wall and ceiling. Shower was falling apart. Bed was like a rock. Pillow inadequate with no second option. NO SAFE "

"Beautiful resort overlooking the beach, and the room was spotless. Pros: Clean, spacious room Amazing shower with great views Decent breakfast buffet Transport companies were outside the door most hours Reliable laundry service Clean gym, nice Muay Thai class offering Nice spa Cons: DO NOT ORDER TAXI FROM THEM. They ordered a cab (when we had to make a boat) that arrived 20 minutes late, crammed us in with tons of people and the cab smelled of cigarettes, and they dropped our bag on the street. We could have gotten our own private transport that was outside the door for less money. When I pointed this out to the hotel, the response was “we will complain to the company, no worries.” Our complaint is with both the cab company and the hotel. We made a mistake trusting them. "