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Reviews of Econo Lodge

2 out of 5
Econo Lodge
5895 Bonnie View Ln, Elkridge, MD

Reviews

5.6
Rating 10 - Excellent. 52 out of 399 reviews" "
Rating 8 - Good. 77 out of 399 reviews" "
Rating 6 - Okay. 86 out of 399 reviews" "
Rating 4 - Poor. 79 out of 399 reviews" "
Rating 2 - Terrible. 105 out of 399 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Gerald

Disliked: Amenities
It was ok
Stayed 1 night in Mar 2024

2/10 Terrible

Satheesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Isaiah

Stayed 1 night in Feb 2024

2/10 Terrible

Natalie

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Evan

Disliked: Cleanliness, amenities, property conditions & facilities
Sheets on one bed were noticeably dirty. Half the lights in the room didn’t work. Smelled an awful lot like cigarettes for being a non smoking room. 2/10 wouldn’t stay there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Charles

Business traveller
Good value. The bed was comfortable. The shower head was a bit dated, I didn't need two refrigerators in the room. A Channel guide for the TV would be nice. The door needs to be replaced, IMHO. Overall, a decent stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Malik

Stayed 1 night in Oct 2023

10/10 Excellent

Gagandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
not modern
very vintage style. with an upgrade they may get a better rating. Staff was nice. VERY NOISY, from the air conditioner to the parking lot
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Liked: Amenities
Perfect place to stay
Stayed 1 night in Aug 2023

4/10 Poor

Lance

No Breakfast
No breakfast. Only excuses saying Covid which is not an issue anymore!!! Still paying regular price though for the room. So where the hell is breakfast?
Stayed 1 night in Jun 2023

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs at the place
Stayed 3 nights in May 2023

8/10 Good

Allan

Disliked: Cleanliness
It was ok
Stayed 2 nights in May 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

6/10 Okay

Jocelyn

Liked: Cleanliness
Hardworking woman with drive, morals, and values!
It's a place to sleep when freeze and frost warnings are in effect. I'm homeless, thanks to my government. I'm not on drugs, drinking excessively, prostituting, and/or committing crimes. My family, well, let's just say if they were in my situation they wouldn't last long. Their day will come. I'll be sure NOT to come through with anything.
Stayed 1 night in Nov 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elkridge Comfort...
It was a pleasant stay. Nothing more nothing less.
Stayed 1 night in Sep 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Check in was fast and easy. Hotel staff was friendly. Bed was comfortable compared to other hotels.
Stayed 1 night in Sep 2022

2/10 Terrible

Douglas

Disliked: Staff & service, amenities, property conditions & facilities
Considering there was a homicide at the property the night before my stay and none of the staff informed me of that and gave me a choice of canceling and going somewhere else I rate this is the worst hotel ever
Stayed 1 night in Jun 2022
Response from General Manager on 2 Jul 2022
Hi Douglas, sorry that your friends are connected to the case and we have to kick them out of the property to ensure our safety and other guests safety has deeply upset you. Rest assured, you are not welcome to the property , I strongly suggest to find better motel for this price which is not possible anyway. anyway. Good day mam

8/10 Good

Christal

Stayed 1 night in Dec 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from General Manager on 3 Jul 2022
Thank you for your stay, Glad you are happy with us. Safe travels. hope you see you guys again soon.

4/10 Poor

Beverly

Travelled with family
Disliked: Amenities, property conditions & facilities
Paid for a non smoking room with 2 beds. Arrived to find that the only non smoking rooms they had left had only one bed. Being so late at night we took our chances with the smoking room instead of trying to find a another place to stay. Numerous websites, (including this one) say that there is complemenary breakfast. Come to find out they don't even offer breakfast. Travelocity only offer a very low coupon back and blamed the hotel. The hotel passed the buck and said it couldn't do anything due to booking through Travelocity. No one wanted to take responsibitly.
Stayed 1 night in Apr 2022

6/10 Okay

Grace

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Pros and Cons
friendly checkin, bathroom spotless, bed uber comfy, wonderful never ending hot water shower...BUT walked on floor barefoot and feet got dirty, likewise sox, so floor is dirty, probably gets mopped with dirty water and not rinsed properly. also pillows strong fragrance, probably leftover washing detergent, problematic for me who is sensitive..and pillows lovely and thick but too high for me causing neck pain. unit badly in need of upgrade, furniture chipped, woodwork poor, decor is dark and uninviting. location chosen for proximity to Amtrak...
Stayed 1 night in Apr 2022

8/10 Good

Aben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Teresa

Stayed 3 nights in Feb 2022

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check in clean rooms. Friendly staff
Stayed 1 night in Feb 2022

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great staff love this post
Stayed 1 night in Jan 2022

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jan 2022

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay near BWI
Stayed 1 night in Jun 2021

10/10 Excellent

JOHN

Stayed 1 night in Jan 2022

8/10 Good

Diana

Liked: Staff & service, room comfort
The receptionist went above and beyond to make it better after I found lots of hair on the sheets, and makeup stain on the pillows, he came and game a new set of sheets and everything alse was good… thank u for ur service
Stayed 1 night in Jan 2022
Response from Manager on 20 Jan 2022
Thank you for staying with us Diana, we are getting better day by day. Next time when you are in town choose us , We are working on obtaining those remaining two points you left behind. Stay Safe.

4/10 Poor

Verified traveller

Travelled with family
My experience with this property was ok.
Stayed 2 nights in Dec 2021
Response from General Manager on 11 Jan 2022
Hi, I'm sorry you had that experience, we are under new management right now and I promise, you will have an outstanding stay with us. Give us a call when you are looking for stay in town and we will take care of you. Stay safe. Thank you Manager

6/10 Okay

Dan

Liked: Staff & service
The price was good and room had average wear and tear so I can't really complain. When I initially got there to check in there was no clerk around for about 20 minutes and I had to wait for the person that was ahead of me to get checked in as well so that's about 30 more minutes I could've had for my nightly rental.
Stayed 1 night in Dec 2021
Response from General Manager on 11 Jan 2022
Hi, I'm sorry you had that experience, we are under new management right now and I promise, you will have an outstanding stay with us. Give us a call when you are looking for stay in town and we will take care of you. Stay safe. Thank you Manager

10/10 Excellent

Tammy

Stayed 1 night in Dec 2021

2/10 Terrible

Michael

Travelled with group
Disliked: Staff & service
Manager yelled and wouldn't let me in at 11 p.m. Worst experience ever at any hotel. Had to go elsewhere.
Stayed 1 night in Nov 2021
Response from General Manager on 11 Jan 2022
Hi, I'm sorry you had that experience, we are under new management right now and I promise, you will have an outstanding stay with us. Give us a call when you are looking for stay in town and we will take care of you. Stay safe. Thank you Manager

4/10 Poor

Sheila A

Disliked: Staff & service, amenities
The gentlemen checking me in was rude and seemed scared of my presence. He did not communicate very well as to what was needed from me to check in. The gentleman checking me out was very pleasant.
Stayed 1 night in Nov 2021
Response from General Manager on 11 Jan 2022
Hi, I'm sorry you had that experience, we are under new management right now and I promise, you will have an outstanding stay with us. Give us a call when you are looking for stay in town and we will take care of you. Stay safe. Thank you Manager

2/10 Terrible

Latiasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
The hotel is dirty had roaches
Stayed 1 night in Nov 2021
Response from General Manager on 11 Jan 2022
Hi, I'm sorry you had that experience, we are under new management right now and I promise, you will have an outstanding stay with us. Give us a call when you are looking for stay in town and we will take care of you. Stay safe. Thank you Manager

10/10 Excellent

Nicole

Stayed 1 night in Nov 2021

10/10 Excellent

Olanrewaju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The features in the room was good and enough.
Stayed 1 night in Nov 2021

4/10 Poor

Travon

Liked: Staff & service, room comfort
Ugh…Blah.
I Didn’t Pay What I Was Expected To Pay Witch Was $65.93 I Ended You Paying $66.38. I Guess Next Time I’ll Pay On The App And Not In Person.
Stayed 1 night in Nov 2021

2/10 Terrible

Niekco

Business traveller
I called the hotel to cancel before 3:00 pm due to my shift at BWI changing within minutes of booking. Guest Service transfered the call to another a recording that continue to request for the reference number that was email. The emailed confirmation number was given entered. The recording would not allow me to speak someone nor did Guest Service. I was unable to cancel, unable to stay, and still was charge. I would like someone to contact me regarding this dispute by email at nichenry02@gmail.com
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
cheap!!! not represent econo lodge standard. Not worth of your money. most things in the room was missing, no breakfast at all .....The manager tries to save pennies on breakfast
Stayed 1 night in Oct 2021

4/10 Poor

Gina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this place is the staff. Avoid at all costs.
Stayed 1 night in Sep 2021

2/10 Terrible

Md

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not cleaned. Provided only two towels for the entire stay. Waited more than 20 mins at the lobby for reactivating the keys, which is supposed to work
Stayed 2 nights in Sep 2021

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing to like was the low price. I checked in late at night; and I asked for a wake up call at 6:15 AM. Never got the wake up call. When I got to my room, the TV was on; and it smelled like somebody had spent the last week smoking cigarettes non-stop. The floor was dirty; and the cleaning job in the bathroom was obviously rushed.
Stayed 1 night in Sep 2021

4/10 Poor

Gela

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
The place was not as described. I paid for a non smoking room and I got a room that smelled like pure smoke. The blankets were burnt. There was no breakfast
Stayed 1 night in Aug 2021