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Reviews of Courtyard by Marriott Baltimore Hunt Valley

3 out of 5
Courtyard by Marriott Baltimore Hunt Valley
221 International Cir, Cockeysville, MD

Reviews

8.4

Very good

Rating 10 - Excellent. 277 out of 582 reviews" "
Rating 8 - Good. 193 out of 582 reviews" "
Rating 6 - Okay. 62 out of 582 reviews" "
Rating 4 - Poor. 34 out of 582 reviews" "
Rating 2 - Terrible. 16 out of 582 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura, fort collins

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and inviting lobby to hang out with friends. Great staff!!
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff a plus.
Stayed 1 night in Jan 2024

10/10 Excellent

Daron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the courtyard a couple of times love staying here. Staff is wonderful. Great service.
Stayed 1 night in Dec 2023

10/10 Excellent

Daron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Daron

Liked: Cleanliness, staff & service, room comfort
It was amazing. 3rd time staying there.
Stayed 1 night in Nov 2023

4/10 Poor

Steven

Travelled with family
Disliked: Amenities
They only clean room once every other day. Also, they don’t even tidy up the closet. I reported that shower head doesn’t work properly, they said they willl fix but never did the fix
Stayed 5 nights in Oct 2023

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
A MISERABLE MARRIOTT 2 STARS ON A GOOD DAY
I reported to Ms Lisa Johnson the poor condition of the room. The toilet was dirty, and didn’t flush properly.Bathroom door & frame had a large piece missing and drywall was damaged. The TV buffering or Wi-Fi was extremely slow. The Fridge was whining loudly such that my wife couldn’t sleep. I asked for extra pillows but no joy. Outside, the facia was deeply cracked with rust streaming down the side of the building. The HVAC never worked properly.
Damaged door frame
Damaged door
Dirty toilet
Building exterior
Stayed 5 nights in Oct 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the shower in the bathroom, good hot water pressure. The staff was very friendly and welcoming upon my check-in. I did not care for the pillows on the bed exactly. They felt too marshmallowy soft and felt deflated as I rested. The bed itself was comfy enough. Overall, I would stay again.
Stayed 4 nights in Oct 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Philip

Travelled with family
Disliked: Amenities, property conditions & facilities
Ok only
Stayed 1 night in Sep 2023

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Alejandro

Business traveller
Liked: Cleanliness, staff & service
No perks, just a place where to sleep
Stayed 4 nights in Aug 2023

8/10 Good

John, Grafton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were awesome
Stayed 1 night in Aug 2023

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean and comfortable
Stayed 2 nights in Aug 2023

10/10 Excellent

Lisbeth Ann

Travelled with family and small children
Liked: Cleanliness, amenities
Matthew at the front desk went above and beyond for our guest experience. I was in town for a funeral, and he made my entire family very comfortable and was so friendly and helpful every day of our stay. He remembered all of our first names and took his time to ask how we were doing. It made such a difference, and I really appreciate his hospitality and customer service. I will definitely be returning to the courtyard by Marriott in Hunt Valley. Thank you again, Matthew for making our stay. Excellent during a difficult time.
Stayed 1 night in Aug 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple's Retreat
George the receptionist is amazing and the facilities are great.
Stayed 1 night in Aug 2023

6/10 Okay

Bettina

Liked: Room comfort
OKAY Stay
The place needs an update... there is no lobby coffee... just seems a bit shabby for the Marriott brand
Stayed 1 night in Aug 2023

8/10 Good

marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Bed was so comfortable...clean room..friendly staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Kenneth

Liked: Property conditions & facilities
Convenient for my travel. Well managed.
Stayed 1 night in Aug 2023

4/10 Poor

Laura, Long Beach

Liked: Staff & service, amenities
Disliked: Cleanliness
Carpet had stain that it appears staff tried to hide with the foot stool
Stayed 3 nights in Aug 2023

10/10 Excellent

plurdaddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there 7 times..never a problem.
Stayed 1 night in Aug 2023

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. They had a beautiful bathroom and a convenient sleeper sofa and a little frig to store your drinks. The bed was very comfortable as well. The only thing missing was a microwave.
Stayed 2 nights in Aug 2023

10/10 Excellent

dara, Cranford

Liked: Cleanliness, staff & service, property conditions & facilities
Room was available earlier than expected. Bed and pillows are super soft and comfy
Stayed 1 night in Aug 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Room was clean, air conditioning was not very cold, and no coffee other than a small pot in room that had one creamer and one sugar pack..you could wait for restaurant to open an buy in there
Stayed 1 night in Jul 2023

8/10 Good

Karenlynn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 1 night in Jun 2023

10/10 Excellent

Kent, Flemingsburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room surroundings. Nice staff
Stayed 4 nights in Jun 2023

10/10 Excellent

Ronda

Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Stayed 1 night in Jun 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

8/10 Good

Dorian

Stayed 1 night in Jun 2023

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very welcoming, clean, and quiet. Staff couldn’t be more helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

James

Stayed 1 night in Jun 2023

2/10 Terrible

Arun Kumar

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property and service. Broken coffee maker. Bedsheet smells bad . Above all if you complain NO ONE CARES. Pathetic hotel , would definitely avoid in future
Stayed 2 nights in May 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
This Courtyard was all that was promised. I will stay there again.
Stayed 5 nights in May 2023

4/10 Poor

Adelaide K

Disliked: Cleanliness, property conditions & facilities
room not made up
Stayed 2 nights in May 2023

2/10 Terrible

Shannon

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very upset that the hotel desk clerk could not refund any of our room due to the horrible experience we had. We arrived to the room after a long day of travel & wanted to shower. When one of us got in the shower and found water filling the shower floor…could NOT finish the shower bc the drain was clogged. Called front desk & housekeeping came but it ended up they offered to move us to another room that smelled like smoke. After lots of back & forth with front desk my husband ended up fixing the clog which was a disgusting mess. Not happy the hotel said they can’t refund us for room bc we booked through a third party. We will know next time to book directly with hotel & not use other links. Very bummed over poor experience.
Stayed 1 night in May 2023

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean
Stayed 2 nights in May 2023

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, comfortable bed. The aesthetics were very nice, looked newly renovated. The check in staff was pleasant and professional. Parking was convenient. Overall a good experience.
Stayed 1 night in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023