Interior

Reviews of Baltimore Plaza Inner Harbor

2 out of 5
Baltimore Plaza Inner Harbor
110 Saint Paul Street, Baltimore, MD

Reviews

5.6
Rating 10 - Excellent. 127 out of 1003 reviews" "
Rating 8 - Good. 218 out of 1003 reviews" "
Rating 6 - Okay. 236 out of 1003 reviews" "
Rating 4 - Poor. 189 out of 1003 reviews" "
Rating 2 - Terrible. 233 out of 1003 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Don, black earth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to change my reservation because this place was closed
Stayed 1 night in Sep 2022

2/10 Terrible

Destiny

Travelled with family
Stayed 2 nights in Aug 2022

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a reservation at this hotel about a month before my travel date, flew across the country and arrived to a hotel that was out of business. I was not notified by the hotel or AARP/Expedia in advance, Expedia do find me anoter hotel, but it was a stressful process.
Stayed 1 night in Jul 2022

6/10 Okay

Paul, Houston

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I thought I would like the old time feel, but found it to be more outdated than I'd like. Safe was unable to be reset and in a very strange position in the closet. No parking on site, had to park next door, not a bad price for downtown but loading and unloading for seniors is difficult. Some good food very, very close but streets at night seemed overwhelmed with locals, traffic. Not exactly the perfect location.
Stayed 2 nights in May 2022

2/10 Terrible

Michelle, Washington

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Why would I even get a review the place was closed I booked it I was never told it was closed so I never got to stay here. If it's still showing up do not book. Expedia was great they help me find another hotel right away
Stayed 1 night in Jul 2022

2/10 Terrible

Maria Teresa

Travelled with partner
Disliked: Property conditions & facilities
The hotel was closed when we arrived. We had a reservation and no one got in touch with us. We were standing in the heat with our suitcases under the sun reading a sign that said that the hotel was closed.
Stayed 3 nights in Jul 2022

2/10 Terrible

chloe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience very unprofessional poor service completely disappointed unsatisfactory
Stayed 4 nights in Jul 2022

2/10 Terrible

Jason

Stayed 1 night in Jul 2022

2/10 Terrible

Roberta

Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was closed. I did not stay there, and I would like a refund
Stayed 1 night in Jul 2022

10/10 Excellent

Carlos

Stayed 1 night in Jun 2022

6/10 Okay

Jennifer

Stayed 4 nights in May 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Closed
The hotel was closed for renovations
Stayed 1 night in Jun 2022

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pay a little more and stay elsewhere
Bed sheets were stained, light fixtures broken, walls gouged with cuts and damage, some walls drawn on with pen and crayons. AC unit was inadequate. TV cable was loose and offered fuzzy picture. I would never stay at this property again.
Stayed 1 night in Jun 2022

2/10 Terrible

Chiquita

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Brian

Stayed 1 night in Jun 2022

6/10 Okay

jakobe

Liked: Cleanliness, room comfort
It was a nice and cozy stay. I had an issue with paying $22 for parking. I could’ve paid an extra $22 elsewhere for a better room with parking.
Stayed 1 night in Jun 2022

4/10 Poor

JENNIFER, New York

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was nice, and people at front desk were helpful. None of the amenities on the website were available, no on-site parking, parking garages next door were all closed, rooms were filthy and not well kept, no housekeeping. However, it was cheap and fine for the purpose of staying a night or 2. You get what you pay for.
Stayed 3 nights in Jun 2022

8/10 Good

GREGG

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Location
My stay was satisfactory, thanks. I booked the hotel because of its location to Camden Yards. Thanks.
Stayed 1 night in Jun 2022

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful and i had an beautiful time
Stayed 2 nights in Jun 2022

8/10 Good

Vickie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to the hospital. Vintage atmosphere.
Stayed 2 nights in Jun 2022

8/10 Good

Bennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Tammy

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

4/10 Poor

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room review
No one at the desk to check in for about 1/2 hour facility not very clean old dirty furniture in lobby carpets dirty room was fairly clean but VERY VERY LOUD on outside rooms facing the street
Stayed 2 nights in Jun 2022

6/10 Okay

Julius

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A certain film noirish feel
This is a difficult hotel to rate. The air conditioner was magnificent on a 95 degree day. There was an in room coffee maker. Didn't use the TV. On the other hand, the room had a decidedly 40's film noir feel. A bit run down but clean, oldish furnishings. All fine for a one night stay at a very reasonable rate. Not a great area, but if you're visiting Baltimore there are no great areas.
Stayed 1 night in Jun 2022

2/10 Terrible

Frances

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The tone of this establishment was less hospitable than a homeless shelter. The staff-both the so-called trainee and the putative manager were the least gracious and accommodating facilities staff I have ever encountered in my travels, literally coast to coast. I have been to the 48 contiguous states and Alaska; from Sitka to Key West.This establishment redefines the bottom of the barrel. I canceled and checked into alternative accommodations. Adding “Inner Harbor” to the name of this location is an insult to its surroundings. I realize Ms Dang is in business to make money. The treatment I received is a guarantee of no repeat trade and no referrals. Beyond insulting; truly sad.
Stayed 3 nights in May 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The ice machine was out. Other than that everything went smoothly.
Stayed 2 nights in May 2022

2/10 Terrible

Nureddin Abdulkadir

Travelled with family
Disliked: Staff & service
In peasant stay
I requested my room to be cleaned never been cleaned. No soaps, the room phone never work to call the front desk.
Stayed 2 nights in May 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful with information and the housekeeping staff did a wonderful job.
Stayed 4 nights in May 2022

8/10 Good

Gladys

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great!
Stayed 3 nights in May 2022

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2022

10/10 Excellent

Destiny

Stayed 4 nights in Jul 2021

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No breakfast, shower did not work.
Stayed 2 nights in May 2022

2/10 Terrible

uri

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Been going here off and on for 20 plus years but never again. Serious regression. Trash Hotel.
Stayed 2 nights in May 2022

8/10 Good

Paul, Houston

Stayed 2 nights in May 2022

8/10 Good

Ina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Based on the reviews for this place our expectations were low. But it turned out to be a perfectly fine hotel located in a great neighborhood. We walked to the inner harbour in 5min. The AC worked fine, clean towels and sheets, and even coffee in the room. Yes, the building is old and can use some renovation, but the price is fair for what you get
Stayed 1 night in May 2022

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service
It was convenient and clean. Outside traffic on busy street.
Stayed 2 nights in May 2022

4/10 Poor

Andrea

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were cracks on the wall, sheets had stains on them
Stayed 1 night in May 2022

8/10 Good

Saeed

Business traveller
Liked: Staff & service, room comfort
Need warmth and welcoming smile.
The first day was great. The reception was welcoming. The room and bathroom were clean. The wallpaper was either peeling or torn in the room in some spots. The housekeeper did a fabulous job. I requested a mini-refrigerator which was placed in the room. I was told it will take time but it was never put in the room. I also requested towels but they were never put in the room. The hotel is advertised for complimentary breakfast but I was told at the reception that there is no complimentary breakfast. Overall, my experience was pleasant. However, I would suggest the management have people at the reception be cordial, warm, and smiling.
Stayed 2 nights in May 2022

8/10 Good

Jacqueline

Stayed 1 night in May 2022

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Trisha

Stayed 2 nights in May 2022

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Cheapskates
Around euro 200 per night (ex taxes), yet breakfast not included. Humbug.
Stayed 1 night in May 2022

2/10 Terrible

beth

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here
Problems with checking in. Did not provide accommodations for disability.
Stayed 1 night in May 2022

4/10 Poor

Barbara

Stayed 1 night in Apr 2022

6/10 Okay

Leslie

Travelled with group
Stayed 2 nights in May 2022

4/10 Poor

Shomeek

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel -- needs to be shut down and renovated or completely closed down
Stayed 2 nights in May 2022

2/10 Terrible

Vience

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotel information is not up to date or accurate!!
First of all NO PARKING AT THIS HOTEL AT ALL HAD TO PARK ACROSS THE STREET AT A DIFFERENT HOTEL PARKING LOT AND HAD TO PAY THEN WALK MULTIPLE TIMES BACK AND FORTH TO THE CAR JUST TO GET ALL OUR STUFF IN THE ROOM No WiFi in the rooms only WiFi available in the lobby No REFRIGERATOR in the rooms No MICROWAVE in the rooms had to buy ice multiple times to keep my baby’s milk cold Housekeeping never came once to clean or give us new toiletries or towels The tv remote had tape on the battery’s Barley worked for the tv The cable tv stations that were available were all static and grainy couldn’t even see the picture horrible experience this was an Mother’s Day trip and turned out very dissatisfied The rollaway extra bed were not available front desk acted as if This was not even an option but then said this would have to be requested a week before so they can pick it up and have it available LIKE WHAT???? None of this was stated in my before booking information this was a very big inconvenience for me and my family’s trip
Stayed 2 nights in May 2022

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and comfortable
Great price. WIFI did not work. Building is old and bathroom was nicely renovated.
Stayed 2 nights in May 2022