Book a Ballston Spa Cottage

"When I arrived, the place felt a little seedy. The person in the room next to mine would come out and watch me when I came in and out of my room. When I was leaving in the morning at 7am, he came out with a beer in hand watching me. While I was laying in bed around 9pm, the front desk called me to ask if I was banging in my room. I said no and he asked if I heard any noise and which room it was coming from. It was noisy all around, really. It seemed like the walls were pretty thin, I could hear people talking and yelling most of the time. When I was in and out in the morning to pack up, my key card stopped working and I had to run down to the front desk to fix it. I was a little concerned as to why my card just stopped working and that I just had to tell him my room number. What if someone else walked in with a key and asked to activate it to my room"

"Awful service"

"Friendly staff"

"I’m giving this hotel three stars because It’s located in the middle of town walkable to everything, now with that being said if you’re at a conference attention is on you, if you’re staying there attention on you, not so much, as we were told that there is limited food for breakfast, do to 1 of the conferences there using most of it. We stayed in a junior suite where our view was of a toilet bowl laying on the floor outside the window and the table where the help takes their break and smoke cigarettes and that was the junior suite view, it needs upgrades. it just is not worth the money that you spend, $12 a day to park a car per day and $25 to check in early, as a Hilton member that is ridiculous. The decor reminded me of when I stayed there about 5 years ago when I had a horse running in Saratoga and it basically hasn’t changed since then. They need to redo the entire place and they need to find help that actually helps you Then maybe I would stay there again other than that never again! Checking in They had bellhop to help you to your room checking out, My girlfriend was told oh we have no more carts at this time and no bellhops to be found so we needed To bring downstairs in four trips our own bags, never again!! I will give kudos to one thing the restaurant and the owner (Pat) is dynamite very attentive and very good. Other than that I’d give it two stars. Trust me look elsewhere or waste your money."

"The room was clean and suitable for our needs. The only concern was that the window curtain did not go up."

"Great Place to rest while traveling in Albany"

"Would definitely stay here again! Clean and the staff was very friendly."

"Enjoyed the French toast, son enjoyed scrambled eggs and waffles. Good hot food. Accommodations were excellent."

"Great breakfast buffet and friendly staff!"