BallenIsles Hotels, Palm Beach Gardens

"The toilet ran constantly. The doors to cabinets were falling off, electrical outlets were literally fally out of the wall . Exposed wires. Sheets had stains. Check in staff was nice but the property was terrible. "

"Bed was clean and comfortable, flooring was coming apart, trim was coming off the walls, musty smelling bathroom, had plug in scents to hide smells. Main office smelled of mold. "

"The staff was outstanding! Upon check in we told the person at the desk that we would like to know how much more it would be to upgrade to a larger room with the larger beds. He comped us the upgrade at no cost to us!!! This hotel reminded me of the "old" Florida charm rather than the big highrise chain motels that are the norm today. The only thing I wish they had would be a hot tub in their great pool area. I highly recommend Royal Inn Hotel and would stay here again. "

"A wonderful hotel. I enjoyed my stay. It was a little expensive, but a nice property "

"For $995 a night we thought there should be bottled water - there was no decorative window treatment Fan motor in bathroom too loud Rooms need to be upgraded! "

"Average overall, needs updated fixtures and accents in rooms. Staff was very accommodating and pleasant"

"The only nice area of this place was the lobby. Once we got to the hallway to go down, right away there was a ceiling repair with debris all over the floor. Once we got to the room and opened the door, we were hit in the face with enough strong cologne to choke a horse. The mattress had crevices/indents. There was brown crap splashed on the wall. The shower… THE SHOWER. Barely ANY water pressure. The temp would get super cold and super hot. Not good for an infant. There was barely any lighting in the bathroom. The dresser wasn’t very appealing. Just overall, not nice. We switched hotels. "

"We arrived late in the evening and stayed for one night. Host was responsive and accommodating. The rooms were clean, we enjoyed the kitchen and living area as well. Walls are thin so we could hear everything and since it is close to the road there is a traffic noise. We think it was a good value and we would stay again. "

"Great customer service very convenient "