Spa Hotels & Resorts in Ballater from NZ$269

"Excellent hotel room was lovely and spotless clean. Surprised we had a toaster, microwave, cutlery & crockery. Staff were really friendly. We certainly will come back as we didn’t have much time to use the pool and other facilities "

"Fabulous place in a beautiful setting. Staff were very welcoming, helpful and attentive. Our room was spacious, clean and comfortable with excellent storage and a lovely en-suite shower room. We were fortunate that the weather was good enough that the walk from the room (a Woodland lodge) to the hotel for meals was pleasant but an umbrella as provided jut in case! We enjoyed using the pool and thermal suite which was never busy. The food was excellent and there was lots of choice at breakfast."

"Room full of dust. Toilet dirty. Complained re this. When we went back to the room toilet still dirty. Went to the reception and got cleaning products an cleaned it ourselves. "

"It took 45 mins to check in as the reception staff kept checking in bus tours instead of dealing with people in a first come first served basis. Very poor service. I won’t be staying here again"

"Wonderful hotel close to the town. Short drive to a famous chocolate shop. A very lovely stay."

"A slightly tired hotel in need of upgrading/modernising. Cannot fault the staff or amenities."

"Parking was a real issue"

"We were woken at 7am by a fire alarm and had to evacuate our room with a baby and a 6-year-old, only for it to stop before we even reached the muster point. It was later explained, quite casually, that it was caused by someone showering with the bathroom door open. Given there’s a sign warning about “sensitive” alarms, this doesn’t feel like a one-off and isn’t acceptable in a family hotel where sleep is already precious. We stayed at Macdonald Aviemore Resort as a family of four. When we raised this, along with a broken kettle, reception initially offered complimentary breakfast but later withdrew it after checking with a manager, which felt poorly handled. The hotel itself feels tired and in need of investment. Our room was small, especially with a cot, the shower was only lukewarm, and carpets were dirty with an unpleasant smell. The lift also smelt strongly of smoke. There are positives: the pool and facilities are good and we enjoyed them, though some maintenance is needed (hair dryers out of order, puddles on the floor, drains not very clean). The outdoor park is great for kids but also showing wear. Aviemore is a fantastic location, but the resort feels like it’s relying on that rather than maintaining standards, it’s certainly not 4 star. With better upkeep, it could be much better."