Executive Suite, 1 Double Bed, Balcony, River View | Balcony view
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Reviews of Puri Bunga Resort & Spa

3 out of 5
Puri Bunga Resort & Spa
Jalan Raya Kedeawatan, Ubud, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 65 reviews" "
Rating 8 - Good. 23 out of 65 reviews" "
Rating 6 - Okay. 11 out of 65 reviews" "
Rating 4 - Poor. 4 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellence staff assistance. They are very accomodating to your needs.
Stayed 1 night in Apr 2019

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
The grounds of puri Bunga resort were stunning to say the least with an absolutely amazing back drop. The rooms were very spacious and the added indoor/outdoor shower in the bathroom was a very nice touch. The included breakfast here was possibly the only downfall and was not eaten as we were concerned it would make us ill
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
It depends on your expectations ...was not for me
Decent value for money. Location is not in Ubud (10+ drive) and condition of the hotel was not okay, very outdated. Room was dark, not enough natural light can get in.

8/10 Good

Diana, Australia - NSW - Regional NSW

Liked: Staff & service
Value: Affordable; Cleanliness: Neat; pool leaking, hot water failed, lost decadence, good value though. Need a bike or car if want to visit Ubud with ease

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel.
We had an absolutely wonderful holiday at Puri Bunga and we highly recommend it on staff,position,rooms,view and breakfast. We will definitely be back. Thankyou.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel!!!
We stayed here with our 3 adult daughters for 3 nights to celebrate 2 important family anniversaries. The hotel staff decorated our beds and bath with flowers which was lovely. Some of the staff were very young and maybe still training but on the whole they were amazing and dealt with a medical problem that arose professionally and promptly. The views if the valley and river below are simply stunning and the hotel is positioned next door to some of Ubuds finest resorts. As the hotel was not full we had one of the pools to ourselves,again with a fine view. The spa was very good and our daughters used it a lot. The breakfasts were great but we did not dine in their restaurant as we spent our evenings in Ubud town.The gardens are also beautiful. The rooms are large and well furnished with good bathrooms and ours was cool but a little dark. Our daughters had the upstairs executive suite which is huge with big balcony and amazing views but the aircon was not quite adequate for the size of room and height of ceiling. Overall our stay here was absolutely wonderful. Thankyou to all the staff at Puri Bunga. We could happily have stayed on for much longer and will definitely return there.

10/10 Excellent

Robertas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lisa, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
First, I just want to thank the staff for being incredibly welcoming, accommodating and personable. Right from the start everyone was so warm that I couldn't help but look forward to my stay there. The views were also the selling point for me based on previous reviews. OH MY GOD, no words or pictures can do it justice, it's truly breathtaking in person. Rice paddies, the Ayung River, hilltop hotel bungalows, lush green jungle.... I mean, it was almost surreal. Everyone seems to complain about the breakfast too. I can understand why, but it's not AS bad as people make it out to be. The coffee was horrible, that much is true. I did end up trying other food on the menu, and it tasted really good. Plus, you can beat that view while enjoying a meal in the restaurant. It's not as close to town as I would have liked, but I enjoyed the relaxing atmosphere and didn't notice the distance. Luckily there's a free shuttle to town that leaves at 10am and 4pm, but no returns unfortunately. Taxi is about $4-5 one-way. The second pool overlooking the river is nice and relaxing, but it could use some updating. The loungers were covered in ants, so I spent most of my time in the water which was a little unfortunate. There are also a number of tours you can book through the hotel, I was able to do the sunrise trek up Mt. Batur, as well as rafting the Ayung River. I highly recommend staying here and wouldn't hesitate to return when in Ubud again.

8/10 Good

Stephanie L, Atlanta

Liked: Staff & service, property conditions & facilities, room comfort
Most beautiful setting ever
The hotel was a vacation in itself. Absolutely beautiful, even the last day I was still taking pictures of the scenery. The room was gorgeous, and staff was very helpful. The food wasn't that great, honestly, most mornings we either took the morning shuttle or taxi to the market and had a nice breakfast out. Also, the wifi was terrible during our stay, we walked next door to a neighboring hotel a few times when my husband was needing to do some work emails and calls. Even still, this is a perfect hotel to get away and enjoy the beauty of Bali's mountains.

4/10 Poor

anneepl, New York

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A lot of potential
What a disappointment. The property itself has a location with an incredible view, which would almost be enough to compensate for the distance from the town of Ubud. However, given the quality of the staff's service it served as a contributing factor to the overall disappointment of my stay. While the front desk staff was friendly and helpful, the rest of the staff was extremely immature. Goofing off when they thought no one was looking, not looking after the property, etc. There was no attention to detail and standards resulting in a moldy smell in the room, a spa that had withered flowers under the massage tables, air conditioning that sounded like an airplane engine, water leaking from the ceiling in the reception area, just to name a few. They have a shuttle that leaves twice a day for town, yet, don't offer a pick up service which seems silly given they are in town already doing drop-offs. I would call this "amateur hour" in Ubud. The management doesn't appear to know what a hotel that is operationally well run looks like.

8/10 Good

Ferdi, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic View!
About 1.5hr from theairport, costing around 300,000 rupiah. It was quite far in and there wasn't much in the immediate vicinity of the resort. But Ubud township with all its shops and touristy things was only about 10mins away by taxi, or you can take the free 2x daily shuttle bus from the resort. The resort itself was not too big, very neat, clean and well maintained with very polite and friendly staff. The view from the resort was just amazing!!! We had a corner room with a full length balcony, giving us views of the hills, greenery, and the river..which was truly fantastic. Our room was very spacious, clean and inviting with a spa bath. If you want to get away from it all and live in peace and quiet with amazing views and nature at your door steps - this resort is the place for you.

8/10 Good

George, Qatar

Liked: Staff & service, room comfort
Room with a view
Friendly staff, rustic setting but a bit outside of Ubud. Have your transport sorted.

10/10 Excellent

Huang Yin

Liked: Cleanliness, staff & service, room comfort
Good place to stay
Very far away from UBUD center areas, but this is its advantage. The hotel is very original ecology,ants,snail ,house lizard can be found everywhere,This is a very interesting experience.Room through the window you can see across the valley of the whole piece of green,The following is a cheerful River Valley. Breakfast is very delicious,The staff are friendly,Is a good place for leisure!

10/10 Excellent

Andi, Indonesia

Liked: Cleanliness, staff & service, room comfort
nice quiet hotel
Great hotel...value for money! Recommended.

10/10 Excellent

All seeing I, Earth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Enjoyable.

10/10 Excellent

Gary, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!
One of the most relaxed and beautiful places I have ever stayed. Puri Bunga Resort & Spa is located quite a distance from the main town in Ubud, however the views from this place are are worth that extra distance. To put it simply they are stunning. I cannot fault this place what so ever. The facilities are brilliant (almost an infinity pool over looking the forest), the staff are incredibly friendly and the rooms are huge! Just one thing - do take some mozzie spray as these things are out in force in the evening. Thank you Puri Bunga Resort & Spa - made my holiday.

10/10 Excellent

Angela, Australia - WA - Regional WA

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Great deal; Service: Go the extra mile, Nothing was a hassle; Cleanliness: Delightful; Lovely boxed breakfast and wake up call on morning of check out

6/10 Okay

Verified traveller

Liked: Staff & service
Staff were very friendly and happy to assist where possible. Water pressure in the shower wasn't great and the hot water wasnt very hot (sometimes warm at best). Resort omly has 10 rooms so perfect if you are looking for a quiet, peaceful get away

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Puri Bunga
We stayed in this hotel and found the staff to be very friendly. This hotel is in a beautiful location overlooking the rice fields and the river. It was very quiet. The restaurant was disappointing; breakfast was a set menu (Continental, American or Indonesian), menu choice was limited and expensive compared to prices in Ubud. Also the presentation of the restaurant was very dated. The room had a beautiful view but was in desperate need of upgrading.

8/10 Good

Kate, Australia - NT - Regional NT

Liked: Cleanliness
Value: Acceptable price; Service: Sufficient; Cleanliness: Delightful;

10/10 Excellent

Bill, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Good; Cleanliness: Pleasant; Afternoon tea was delightful. If eating out use Warung Kayana

6/10 Okay

Kerri, Australia

Liked: Staff & service
Our stay at puri bunga...
This hotel is getting a little tired but the staff are fabulous and the view from some of the rooms superb. We had to change rooms as our toilet was broken and upgraded to one of the rooms with a great view. I don't think it was value for money and it was long way from the town of ubud. The pic is looking from restaurant balcony to rooms and we had bottom room 303. We thought it strange that when ordering breakfast 2 out of 4 mornings that they had no rice for Indonesian breakfast. The food was very average and we didn't eat anything else during our stay apart from breakfast.

8/10 Good

Dion, New Zealand - Taranaki

Liked: Cleanliness, staff & service

10/10 Excellent

Michael, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good, great pool and gardens; Value: Great deal; Service: Flawless, Go the extra mile, made us feel special; Cleanliness: Spotless; staff are wonderful - always friendly and helpful

6/10 Okay

Maxime L.

Liked: Cleanliness, staff & service
a bit expensive for what you get
Nice place but a bit old, It is my fifth time in Ubud, I tried many hotel here...This was the first time a paid that kind of money for a room . This is a nice hotel, don't get me wrong but old...I had a lot of rain for 2 days and the roof was leaking. US channels on TV not working, Gecko hiding in the straw roof...waking me up in the night. 20 minutes walk from anything in Ubud. Breakfast is average, not much choice. I've been to better hotel around Ubud for less money.Bottom line, if you're looking for a spiritual retreat away from the rest of the planet, that's where you want to go :)

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, room comfort
Relaxing atmosphere with beautiful views!
Very nice old hotel with small number of rooms but with large variety of comfort. Due to a booking problem (between Hotel.com and the resort) we received too small room for our family of four (2+2). The Manager has quickly sorted the issue to our complete satisfaction. Clean hotel, with very good service, and good restaurant (there is a large variety of other restaurants in Ubud and you don’t need to dine always in the hotel), two pools allowing for some privacy and above all marvellous views which are priceless. Due to the age of this facility there are some maintenance issues but the staff is addressing them promptly. We certainly will go back there again.

4/10 Poor

Steven, Australia - NT - Darwin

Disliked: Cleanliness, property conditions & facilities
Facilities: Run-down; Value: Excessive; Service: Polite; Cleanliness: Poor;

8/10 Good

Laureen

Liked: Cleanliness, staff & service, room comfort
Beautiful Setting
Pro's The view is spectacular as previous reviews have stated and diffidently a good place relax. The staff were courteous and service was good. The food is not good at all in comparison to other places I have stayed at in Ubud that have lower ratings. Con's The toilet in our room was leaking and they did not fix it properly so it still leaked. The linens and nets could use some sprucing up as they are starting to grey which gives the impression that it is not well maintained or not clean. Drivers at the hotel are charging more than they should be, so you are at a their mercy unless you want to leave the grounds and walk until you find a taxi. Overall it was a nice stay.

8/10 Good

Freya, Australia - QLD - Brisbane

Liked: Staff & service
Facilities: Basic; Value: Acceptable price, Faded grandeur :-(; Service: Respectful, Friendly, Courteous; Cleanliness: Tidy, Clean, Neat; Staff were exceptionally polite, helpful, frirendly - they made the trip.

10/10 Excellent

KATRINA, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
These people were all so friendly, we loved it!!

10/10 Excellent

Malcolm, New Zealand

Liked: Cleanliness, staff & service
Very helpful and pleasant staff, a beautiful garden setting, and 2 swimming pools. $4-5 taxi ride to Ubud, worth the relative isolation!

8/10 Good

A, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic Location
Hotel was good, service was excellent and the scenery was fabulous. However, the location is a bit far from Ubud centre (taxis were around IDR 30-50,000). Pool was good. Breakfast was ok. Not recommended for disabled customers as lots of steps to the rooms.

2/10 Terrible

mohamed, egypt

Disliked: Staff & service, property conditions & facilities, room comfort
advice
the stuff was nice but the hotel was very far from every thing and the breakfast buffet is very poor

8/10 Good

Olive, Worcestershire

Liked: Cleanliness, staff & service, room comfort
Puri Bunga Resort and Spa
Stunning location and views over the Ayung river. The restaurant provides equally good views while you enjoy your breakfast. However, the hotel is 3-4 miles from Ubud town centre and it's probably at least 40 minutes walk. The hotel provides a complementary bus twice a day, but if you want to go at a different time (or come back) you have to hire a taxi (which reception will arrange for you). Reception was very helpful. Any tours you have arranged will pick up and drop off direct at the hotel which was convenient.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell med naturen runt omkring. Tyvärr var panorama poolen under reparation när vi var där, men de fanns ju en till att bada i. Annars fint hotell, rent och fint. Personalen gjorde iordning ett frukost paket till oss vid vår avfärd då den var innan frukost serveringen öppnade. Mycket fina rum, väldigt stora.
Stayed 1 night in Apr 2019

8/10 Good

DAVID

Liked: Staff & service
Stayed 4 nights in Aug 2018

6/10 Okay

hinako, 東京

災い転じて福となす！
２年前とはスタッフが変わっていて　以前のフレンドリー過ぎるぐらいのスタッフがなつかしいですね。　 お迎えをメールでお願いしていたのですが　受けていないという事でした。 行き違いがあったようなので直前に確認の連絡が必要でした。ラッキーだったのは指名したドライバーさんに空港でお会い出来た事です。別の方のお迎えに いらしてたのですが　他のドライバーさんに話をしてくださり無事にホテルにたどり着けたのでなによりでした。

10/10 Excellent

J.P., monster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
geweldig
Geweldig, mooi hotel, lekker rustig, mooi zwembad met uitzicht. Lekker gegeten in het restaurant. Zou het zeker aanraden.

6/10 Okay

Simone, Japan

Disliked: Cleanliness, staff & service, property conditions & facilities
到着時の部屋は天井から雨漏りがしたので別の部屋へ変えてもらいました。変わった部屋は今度は小さな洗面台から水漏れがして床に広がり、床が滑るので危険でした。そのことをホテルのスタッフに告げると「明日直す」と言っただけで、結局チェックアウトまで直しませんでした。ヘヤ―ドライヤーも故障していて使い物になりませんでした。湯沸しポットのフタも破れたままでした。部屋の電話器はノイズがきつくて、いつ故障してしまうのかとずっと不安でした。

8/10 Good

Tomas, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
God service, Amazing view. Clean rooms. Free shuttle to Ubud centre. Well worth the price

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness
コスパ良し
ジャグジーはロケーションが良かった。お湯も熱いのがたっぷり出たので満足。 ２階の角部屋の314指定がオススメ。

8/10 Good

ちょーさん, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーション抜群です。
ロケーション抜群です。ただし特定の部屋だけです。３１４号室　ベランダからのアユン川の景色がいいのですが、３１４号室のベランダに隣人が半ば自由に出はいりできてしまうのです。朝目覚めたらベランダに人がいてベットが丸見え状態でした。隣人はインドネシア人の新婚さんで悪気はなくドアにロックが出来ない状態のホテル側に問題があると思います。翌日も違う隣人が景色を眺めにベランダにいらっしゃいました。部屋に侵入はできませんのでカーテンを閉めなければなりません。浴室からはオープンでアユン川が眺めれます。

6/10 Okay

のりこ, 関西

景色はいいけどレストランはダメ
バスルームからも渓谷が望める部屋だったので、良かったです。レストランからの眺めももちろん最高‼︎でも夜はもちろん何も見えず、裸電球一つという感じで雰囲気も悪いです。食事ははっきり言ってひどかった。と言いながら、2回もルームサービスしましたが。何度もバリでナシゴレンを食べましたが、一番美味しくなかった。他の物もダメ。ちゃんとしたコックを雇うべきでしね。ワインを頼んだけど、コルクを開けるのが初めての様な手つきでした。朝食も全然ダメ。マッサージも2回受けましたが、若い子は全然ダメ。上司？は上手かったです。渓谷が夕陽からだんだん暮れて行く中、マッサージは最高に雰囲気が良かったです。半額だからOKです。周りの高級ホテルの1/3位の値段で泊まれたので、あまり文句は言えませんが、多分もう行きません。ウブドには沢山素敵なホテルがあるので。

6/10 Okay

Lila, Belgique

Disliked: Property conditions & facilities
Beau cadre mais vieillot
La vue le matin sur les risieres et la rivière est très belle. La cadre fait le charme de l hôtel. Le gros point faible est le restaurant dont les tables sont toujours sales. La propreté du restaurant ne semble pas faire partie des priorités du staff qui est pourtant nombreux mais s occupe davantage du jardin et du nettoyage des chambres qui sont satisfaisants. Cependant la nourriture est bonne.

6/10 Okay

Famille B, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vue exceptionelle, cadre agréable
Bel hôtel situé dans la jungle avec jardin luxuriant, deux jolies petites piscines. Grande chambre très propre et salle de bain spacieuse. Petit déjeuner varié, trois choix possibles : continental, indonésien ou complet. Il n'est pas copieux et nous avons eu la malchance d'arriver à 9h15 et une formule était déjà épuisée. Vue exceptionelle lors du petit déjeuner. Pour se rendre en ville, une navette gratuite deux fois par jours à 10h et à 16h, sinon prendre un taxi ou louer un scooter. Et pour les plus témeraires, environ une heure et demie de marche sur un parcours très dangereux (trous béants dans les trottoirs), surtout la nuit ! Etape agréable.

6/10 Okay

Jørgen Østergaard, Danmark

Disliked: Cleanliness, staff & service, property conditions & facilities
Slidt hotel
Hotellet ligger 4,5 km udenfor Ubud, ikke 2,4 som oplyst! Personalet har ikke styr på rengøring, m.v. Morgenmad af ringe kvalitet. Meget flot udsigt til bjerge og floden. Værelset var flot, med et kæmpe badeværelse med boblebad. Men desværre ret slidt og et løst toilet!

8/10 Good

Aki, Osaka, Japan

Liked: Cleanliness, property conditions & facilities, room comfort
アユン渓谷の絶景が望めます
2014年１月に１泊のみの滞在でしたが、アユン渓谷の絶景を望む立地の良いホテルで大変満足しました。ベッドルームもバスルームも大変広く、女性一人の滞在には十分すぎるスペースでした。また絶対訪れたいホテルです。

10/10 Excellent

AKIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
手軽なスパが併設
1泊だけお世話になりました。建物はそれほど新しくなさそうですが、清掃は行き届いていましたし、従業員の方も感じが良かったです。10時と16時にウブド中心街へのシャトルサービスがありました。最も良かったのは、併設されたスパがかなり手ごろな料金で満足いく施術だったことです。レストランの朝食も美味しかったです。この料金でしたら、お得だと思います。因みにホテル内はアップダウンがあるので、バリアフリーではありません。その点ご注意下さい。