Aerial view

Reviews of The Patra Bali Resort & Villas

4.5 out of 5
The Patra Bali Resort & Villas
Jl.Ir. H. Juanda South Kuta Beach, Kuta, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 253 out of 592 reviews" "
Rating 8 - Good. 215 out of 592 reviews" "
Rating 6 - Okay. 92 out of 592 reviews" "
Rating 4 - Poor. 22 out of 592 reviews" "
Rating 2 - Terrible. 10 out of 592 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Gerry

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Entrance and lobby was very impressive and nice. Restaurant was very good. Pool are was loaded with trash. Some in pool also. Out side of the main building the property is in decline, needs major maintenance efforts and updating.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel loved all the staff Just a bit out of the mainstream for our liking
Stayed 3 nights in Mar 2024

10/10 Excellent

Mike, Kapaa

Liked: Cleanliness, staff & service, property conditions & facilities
The very large pool with a floating bar
Stayed 2 nights in Feb 2024

8/10 Good

Peri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Dana

Disliked: Cleanliness, property conditions & facilities
I’n the day was a beautiful hotel and grounds, but when there is no upkeep of facilities it gets run into the ground. A prime example is the men’s washroom by the pool. The door knob didn’t open it and it was Jimmy rigged for years using twine and thin 1/4 “ plywood to repair I mentioned this to. Maintenance guy and he proceeded to jimmy rig it again as he could have just put on a new 100$ handle
Stayed 3 nights in Jan 2024

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding place to stay if you're needing the airport...which is right next door, but you'd never know it! Absolutely screened from the sound of jets and props.
Stayed 2 nights in Jan 2024

8/10 Good

Sidnei

Stayed 2 nights in Jan 2024

6/10 Okay

Tasha

Stayed 3 nights in Jan 2024

10/10 Excellent

Mark

Stayed 7 nights in Dec 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and accommodating. There was renovations happening while we were there so the lobby was closed. The pool is great. Right next to the beach. Enjoyed the band they had there that played every night.

10/10 Excellent

wendy, Beggs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic the food delicious and the room very comfortable. Would stay there again.
Stayed 2 nights in Nov 2023

6/10 Okay

Jaydeep

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was good except the hot water was yellow and dirty. Air conditioner was so bad didn’t even cool up the room AC was the worst.
Stayed 1 night in Nov 2023

8/10 Good

Roslyn June

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are lovely, room was comfortable 😁
Stayed 7 nights in Oct 2023

10/10 Excellent

Ilona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning Gardens, everywhere you look if beautiful. Palacial swimmimg pool, ocean views from the pool, incredible sunset views.
Stayed 1 night in Oct 2023

4/10 Poor

Lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fantastic the view of the ocean and sunset was perfect, staff were very friendly and helpful Boris from the bar was was wonderful very helpful, food was a real let down, we weren’t informed when we booked that two restaurants the spa main lobby the cafe were under construction so there was one restaurant only. We were offered free dinner for the length of our stay buffet dinner but it was steamed rice and another dish which every night was tasteless bland over cooked just horrible not edible at all. One night we ordered room service our meals came icy cold straight from refrigerator pre cooked not heated or fresh we paid a lot for those meals that got chucked out only thing worth eating at breakfast was eggs made to order very very disappointing in food. Shame because resort is beautiful.
Stayed 5 nights in Oct 2023

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked it for proximity to the airport and price just for one night due to late arrival. They upgraded me to a suite and I had breakfast on the beach. Really a beautiful property with excellent amenities. Another time I would definitely stay here for longer.
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Stayed 2 nights in Sep 2023

4/10 Poor

Joy

Disliked: Cleanliness, amenities, property conditions & facilities
I was only at the property for one night and as soon as I walked in the room the smell was not pleasant. It’s an older property and everything in it spoke to its age. I was not impressed at all and will make sure I read all the reviews before booking another property on Expedia. Not a happy customer.
Stayed 1 night in Sep 2023

6/10 Okay

Deepa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Only 1 restaurant on the property, which does not provide any pool side service; only 1 pool open when 4 were advertised. Bathrooms stank and made the room smell bad, and the area around the hotel was unsafe due to pickpockets
Stayed 5 nights in Aug 2023

4/10 Poor

Purushothama Reddy

Stayed 2 nights in Aug 2023

6/10 Okay

Michal

Travelled with family
Liked: Staff & service
.
Stayed 5 nights in Aug 2023

10/10 Excellent

lusiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Michelle

Stayed 1 night in Aug 2023

10/10 Excellent

George Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are awesome - very friendly and super helpful!
Stayed 9 nights in Jul 2023

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service
The staff were very good but the room was musty and dated the toilet didn’t work and lots of stuff looks very old and run down
Stayed 1 night in Jun 2023

10/10 Excellent

Shelley

Stayed 1 night in May 2023

10/10 Excellent

Dallas

Stayed 10 nights in Mar 2023

10/10 Excellent

Nyeasha

Liked: Staff & service, amenities, property conditions & facilities
Loved everything about my stay. Short walking distance from the airport. Great pools. Limited menu options for lunch/dinner but otherwise great stay
Stayed 2 nights in Apr 2023

6/10 Okay

Mohammed

Stayed 3 nights in Apr 2023

8/10 Good

colette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had an excellent stay. The only problem was the service in the restaurant at supper time was extremely slow. They should just serve buffet style meal all day.
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful gronds..manicured lawns .. cleanliness
Stayed 7 nights in Mar 2023

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are tired and need new furniture.
Stayed 10 nights in Mar 2023

2/10 Terrible

Ridder

Stayed 1 night in Feb 2023

10/10 Excellent

Lama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
It was amazing they gave us an upgrade when we didn’t even request , excellent hospitality and service Hotel is really nice and vintage Breakfast average
Stayed 1 night in Sep 2022

8/10 Good

Mat

Stayed 2 nights in Aug 2022

8/10 Good

todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very nice two days of decompression from our long flight. Grounds and property is beautiful, flowers,trees and pools. Breakfast buffet is awesome combo of traditional Balinese and the standards such as eggs or pancakes. Staff was very friendly. Onsite security. We also walked into town;we didnt see much here but, very busy. There is an upscale mall nearby called the Galleria where u can purchase a Telkomcel sim card. Other than that im not really sure what there is to see here. There are some surf spots way off shore out front. The hotel is an island of paradise inside a busy area.
Stayed 2 nights in Aug 2022

10/10 Excellent

Giuseppe Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We love this place,we have stayed here before but it's time for them to spend some money and touch up the place. It's a little run down in some area's and the breakfast buffet wasn't up to the same level as our last stay. We forgive them for now and we understand what the problems that the pandemic caused but as the world recovers and more people travel we except that the next time we stay we hope to see improvements.
Stayed 15 nights in Aug 2022

10/10 Excellent

Julian

Stayed 1 night in Jul 2022

8/10 Good

Ranjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved how close to the beach the property was
Stayed 1 night in May 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is outstanding. Due to the lack of tourists because of strict travel requirements, only one cafe was open. No pool bars and limited services made the experience a little lonely, as I travelled alone. The Aust and Indonesian governments have now abolished pre departure PCR testing, which should encourage Australians to book their next trip.
Stayed 5 nights in Apr 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2017
Response from Management of The Patra Bali on 26 Nov 2020
Dear Valued Guest, Thank you for choosing our resort for your recent stay in Bali. It is a pleasure receiving your wonderful review and glad to know that you had a memorable stay with us. Nothing pleases us else than our guest "satisfaction”. We are looking forward to welcoming you again at our resort. Best Regards Management of The Patra Bali

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort! The rooms are beautiful and the property is stunning. I had a delicious breakfast here, and the pool is amazing! I wish I were able to stay longer than one night! I would definitely stay here again.
Stayed 1 night in Mar 2020
Response from Management of The Patra Bali on 26 Nov 2020
Dear Valued Guest, Thank you for choosing our resort for your recent stay in Bali. It is a pleasure receiving your wonderful review and glad to know that you had a memorable stay with us. Nothing pleases us else than our guest "satisfaction”. We are looking forward to welcoming you again at our resort. Best Regards, Management of The Patra Bali

8/10 Good

Verified traveller

Stayed 9 nights in Mar 2020
Response from Management of The Patra Bali on 26 Nov 2020
Dear Valued Guest, Thank you for choosing our resort for your recent stay in Bali and taking the time to review our property. Our goal here at The Patra Bali Resort & Villas is to treat all our customers like family. We hope to welcome you back soon. Stay safe and healthy. Best Regards, Management of The Patra Bali

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Management of The Patra Bali on 26 Nov 2020
Dear Kim, Thank you for choosing our resort for your recent stay in Bali. It is a pleasure receiving your wonderful review. We looking forward to welcoming you again here at The Patra Bali Resort & Villas. Stay safe and healthy. Best Regards, Management of The Patra Bali

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Jeffrey

Liked: Staff & service
The hotel is too old , sad!
Stayed 3 nights in Jan 2020

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Ken, Perth, Western Australia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, pools were never busy, walking distance to Discovery Plaza and even Kuta Square. Quick cab ride to Airport and Galleria. Prices reasonable. Rooms spacious. Older property but well maintained.
Stayed 7 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
I booked my room 9 months in advance and got nothing like i requested. I had a room poked right down the end of the resort over looking a water tank. Considering i upgraded to a deluxe room with garden views i was extremely disappointed.After mentioning my disappointment to reception i was told there's is nothing we can do for you in quiet a abrupt manner. Hotel is in need of some definate upgrades, looking very tired. The service i received at check in was terrible. Definitely a let down coming from a cheaper budget hotel i stayed in 7 nights prior to this that you could not fault.
Stayed 1 night in Jan 2020