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Reviews of Kuta Sari House

2 out of 5
Kuta Sari House
Jalan Bunisari 14 b, Kuta, Bali

Reviews

6.8
Rating 10 - Excellent. 14 out of 96 reviews" "
Rating 8 - Good. 31 out of 96 reviews" "
Rating 6 - Okay. 30 out of 96 reviews" "
Rating 4 - Poor. 12 out of 96 reviews" "
Rating 2 - Terrible. 9 out of 96 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

LANCE

Disliked: Cleanliness, amenities
booked a room with a fridge and sheets but didnt get. was moved to there sister hotel later after much arguing
Stayed 4 nights in Jan 2024

10/10 Excellent

Chung Oan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from sha on 25 Apr 2023
Thank you

10/10 Excellent

Stefano

Travelled with family, Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff Friendly . easy to rent scooter. Clean bed and bathroom Thank you
Stayed 1 night in Sep 2022
Response from sha on 13 Oct 2022
thank you for your feedback

10/10 Excellent

Anto, Cikarang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tempat yang startegis untuk menginap. Staff yang sangat membantu kebutuhan dalam liburan saya. Thanks
Stayed 1 night in Feb 2020
Response from sha on 20 Feb 2020
Thank you for your feedback Looking forward to welcoming you again in near future

8/10 Good

Hongwilai

Liked: Staff & service, amenities, property conditions & facilities
The location was great!!! Staffs very friendly, hope to come back Bali again.
Stayed 4 nights in Oct 2019
Response from sha on 4 Nov 2019
thank you for your feedback

8/10 Good

William K.

Liked: Cleanliness
Stay in Kuta
+ Great staff, friendly and helpful. Location was good, walking distance to the beach and several restaurants nearby. Quiet. - No window, soap, shower was difficult to keep adjusted.
Stayed 17 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good enough for the price, clean bedding, comfy bed, secure room, clean enough bathroom. Fridge needs a clean and the room only has two plug sockets - one which is for the tv and the other for the fridge. Towels didn’t smell very good. Location is good, staff were nice enough. Overall good stay
Stayed 2 nights in Aug 2019
Response from sha on 23 Sept 2019
Thank you for your staying

10/10 Excellent

Genji, Jakarta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. Staff very helpful. You can rent motorbike and car also with the staff . Its very easy to find food. Worth it!!
Stayed 1 night in Jun 2019
Response from sha on 4 Jul 2019
thank you for your feedback Looking forward for your next stay

4/10 Poor

Jayr, Malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unable to charge devices
Unable to charge devices Terrible shower Not so clean room
Stayed 3 nights in Oct 2018
Response from sha on 19 Oct 2018
Thank you for your feedback Sorry for the inconvenience

6/10 Okay

RA, Australia

Liked: Staff & service
Disliked: Cleanliness
The location is very good, friendly staff but it's an old building and everything seem so dirty, is full of humidity, spiderwebs. There's no bodysoap, shampoo or even a good towel cause the only they have is broken.
Stayed 6 nights in Aug 2018
Response from sha on 18 Aug 2018
Thank you for your feedback

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very cheap but not nice hotel
Arrived at hotel then got escorted to another hotel
Stayed 1 night in Jan 2018

6/10 Okay

Ashleigh

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

Ashleigh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Ashleigh

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2017

6/10 Okay

Ashleigh

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Ashleigh

Good for one night
Room are only for smokers, so all smell like bar.
Stayed 1 night in Nov 2017

2/10 Terrible

Y

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Good Hotel
Centrally located but Hotel not in the best shape. Rooms presented on pictures different from the actual rooms, no space, bathrooms smell and were not properly cleaned to standard. Not a good experience!
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near beach
Good helpful girl at reception and near main road, location and staff

2/10 Terrible

rolf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very poor room
the room very dirty have everywehre very old dirt under the bed and and no clean every day the Show pool in Internet fotos put the pool is from naber Hotel. night and day very noisy from tempel near and People on naber pool.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean basic room
Comfortable bed wifi not too good in room but overall a good deal.

8/10 Good

Evelina, San Francisco bay area

Liked: Cleanliness, staff & service, room comfort
750 meters walking to beach
We booked 3 nights but found out that other hotel offer better last minute rate. Too bad can't cancel this one as past cancellation time. First night we were given very tiny room with no fridge. The next day bigger room with fridge was vacant ago we moved there. Both rooms were at very back of hotel so was very quiet despite hotel is located on very busy Street

8/10 Good

Evelina, San Francisco bay area

Liked: Cleanliness, staff & service, property conditions & facilities
We booked 3 nights but first night was given room without fridge then the next night moved to bigger room with fridge so we could store our fruits. Despite being on busy road, both rooms way at the very back were very quiet

6/10 Okay

michael, houston, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 5 min walk to the beach and the party street
Good customer service, decent room. Shower could have been a bit war,we but the cold water felt good on the sunburn. Bottled water whenever you asked and always offered new towels.

6/10 Okay

Supriyanto

Disliked: Cleanliness, staff & service, room comfort

8/10 Good

Al, Brisbane

Liked: Cleanliness, staff & service, room comfort
nice cheap hotel
If you're after a cheap stay, this is a great little place to say. It's a few steps from bemo corner and a fifteen minute walk to the beach. The TV channel was great, better than most I've been in. It has live rugby league when it's on, a few movie channels, and english language news channels. The bed was very comfortable and as far as I was concerned, quiet when it mattered. The AC kept the place cool after a hard days sweating at the beach, and you barely have to move once your laying in bed, given there's a set of main light switches well in reach. The shower worked adequately, but you had to turn it off before flooding the bathroom. The person at the front desk were always friendly and never intimidating and were ready with a smile. My check in and check out combined took about two minutes all up.There was a restaurant across the road but plenty on the interesting walk to the beach. All in all, if you want luxury, it's perhaps not the place you're after, but like I've said, the bed was great and I slept well. But there was no pool etc, or a room safe for that matter, mini bar or view of Mt Everest.. But nobody robbed me and I was there 21 nights. To those doing it cheap, this is a great place to stay.

2/10 Terrible

Disappointed , Bali

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, that's where it ends.
Website will promise a fridge yet only half the rooms have them. Most rooms are tiny with not even a window. Not once in my 8 day's was the room serviced or towels changed.

10/10 Excellent

Azam, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value For Money 5 Star
Excellent Budget Accomodation with Full Amenities

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
slow internet
Booked at Kuta sari house but they moved me to matahari guest house down the st. The room was clean and close to the beach and shopping. Checked out because the internet was very slow. If not for the internet I would have stayed a few more days.

6/10 Okay

Isaac, Kuala Lumpur, My

Disliked: Room comfort
Only for those who are looking for low budget stay
Its was ok since we are not at the hotel most of the time. But the good thing is we can just walk to eating spots, beach and for sightseeing. I just wish the room have a little bit more space especially for muslims to perform solah comfortably. But its a good stay i must say! Love Kuta. Love Bali. Will be back again!

6/10 Okay

Jerri, Canada

Disliked: Staff & service, room comfort
Good basic accomodation
Good basic accommodation, rooms are clean and aircon works well. Good location < 5 min walk away from the beach.

4/10 Poor

Ramesh, WA

Disliked: Staff & service
Cheap place, no great deal
close to beach & shopping, nothing much about the place - a cheap place to crash for a couple of nights.

6/10 Okay

Verified traveller

Fine
We booked Kuta Sari House on the strength of the price, being one of the cheaper things around, on the basis that if there was anything outrageously wrong with we at least wouldn't feel like we'd wasted money. Broadly, it was fine: the toilet ran and ran and the walls don't really mask sound, but I think the place was pretty empty outside the weekends. Beware if you're a light sleeper, though. Otherwise, the staff were perfectly friendly, the included fridge was huge, good AC, big telly if you care about that. The rooms are a bit small and the provided wardrobe is a little bare - and with a flimsy lock on the wardrobe too, in lieu of a proper safe. I would not be comfortable leaving large quantities of money lying around in it. Nice big shower with provided soap and shampoo (although the shampoo was pretty aggressive stuff). Note that the cleaning of your room and the provision of bottled water is on request, not automatic. The staff were always happy to oblige. I've stayed in considerably worse places for the money.

10/10 Excellent

Jordan, Las Vegas

Liked: Cleanliness, property conditions & facilities, room comfort
I Can't Imagine a Better Place to Stay in Kuta
This guesthouse was a fantastic place to stay in Kuta. It is located about 5-10 minutes away from both the beach and the main nightlife area of Bali. There are excellent (and cheap) restaurants all around the location. The room was spotless. The a/c worked wonderfully, and the TV had a great range of channels (I was even able to watch the MLB Playoffs live!). Only gripe is one or two of the staff are a bit frustrating. When I went down to confirm a day-trip I had already arranged with a driver through the hotel, I was told that it was impossible to go to all the places in one day, and the guy tried to sell me a much lesser tour for the same price (which was actually higher than what was listed on their price sheet). I am hoping we were just lost in translation, but it definitely made me uncomfortable. (After I refused, he came up 1/2 hour later, and told me I could go on the original trip - which turned out wonderfully). Definitely not a reason to avoid this place, though. I'd stay here again happily and in a heartbeat.

8/10 Good

Ramesh, Perth, WA, Australia

Liked: Staff & service
nice, quiet place
Nice, quiet place close to shopping malls, beach & restaurants. Good place for a short stay.

8/10 Good

Silja, Estonia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Friendly staff, can understand english. Nice and clean place. Room was small, but not uncomfortably small. They clean it on request, which is great. A bit of smelll, which i can't describe. Nothing aweful, don't stick to clothes. There was cupboard with lock. View from window opened to staircase, and when curtains are closed, you can't tell what's the time in the morning. No noise around. 5 minutes walk to beach. Near centre, but on quiet bigger street, always light in front of hotel, no need to walk on narrow scary side streets. Location is just great. Wifi worked. All amenities written, were there. Overall good place, would go back.

10/10 Excellent

merdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to center but quiet
I stayed here a week and loved it. It's very close to the shops, five minutes to the beach, five minutes to sky garden, but quiet at night so you can sleep well. The room was small, yes, but had everything I needed and more. Very good place to stay if you are recovering from surgery, loads and loads of TV channels, (English), air con works well, hot and cold water, and a kettle. No fridge . Ask and they will make your room up for you. The staff are very nice, and someone is there all the time. No balcony, so little hard to dry your own washing, but I managed. Nice bed and bedding. I was alone in room 207, but I saw inside some of the other rooms were a bit more spacious, the 100's seemed to be bigger. Just ask when you book for the bigger room if you are a couple.

6/10 Okay

Verified traveller

Liked: Staff & service
First time ta Bali
A very good priced hotel in a good location, neat and tidy at a very good price good air conditioning and beds.

8/10 Good

Arg, Norway

Liked: Cleanliness, room comfort
Very nice
We stayed for one night. Very cheep price, good value for the money. Really small room, but it was clean and with WiFi, AirCon, TV (flatscreen) bathroom with shower and toilet. You could also order Burger King from your hotel room.

4/10 Poor

steve, los angeles

Liked: Cleanliness
Disliked: Staff & service
Sorry House
Good location, small but clean room, but poor staff performance. During my stay, there was no Wifi, either in the room or at the front desk (if you want to call it that). Worse still, there was a constant and annoying electronic beep that lasted my entire stay, over 18 hours, from a broken door (the place uses key cards), no apparent effort was made to solve the problem. Noise was an issue, too. The staff speaks little to no English. That being said, the room itself was comfortable enough, and the hot water in the shower was very good.

6/10 Okay

Darren, Perth, Western Australia

Disliked: Property conditions & facilities, room comfort
Great price & location, but misleading advertising
Kuta Sari House is in a great location in central Kuta, close to Bemo Corner, Jalan Legian, Matahari's Shopping Centre and 'The Pub' is over the road. The Indomart next door is really close to buy cold water, soft drinks, beer and snacks, and any toiletries etc. BUT the advertising is misleading... the ad we based our decison on said the room has a fridge, a desk and is serviced daily. In fact the room had no fridge, so we couldn't store any drinks. We tried to buy ice to put in our little esky, but nowhere nearby sold ice. The advertising mentioned the room had a 'desk' - didn't care about that, but reality is that the bedroom is so small that a desk (or even a fridge) won't fit in it anyway. There is only about 70 centimetres between the edge of the queen size bed and the walls. The only 'furniture' in the room is one bedside cabinet. There are only two power points (one is high up for the wall mounted TV - so you can't use it for your phone charger or laptop). So if you have two suitcases and two big carry-on luggage bags, movement around the room is obstructed. The room was not serviced daily as the ad promised - our bed was never made, and our bins never cleaned out - so after 4 days we ended up with bags of rubbish in the bathroom. In any case the room was nice and clean and modern looking. Even though the bedroom was tiny, the bathroom was huge - so big it probably could have had a bathtub fitted. Anyway the cost of the room was part of a really cheap package.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Stayed 9 nights in Aug 2019
Response from sha on 23 Sept 2019
Thank you for your staying

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Non mi è piaciuto nulla, a parte la gentilezza del ragazzo alla reception. Lenzuola sporche.
Stayed 2 nights in Jul 2019
Response from sha on 23 Sept 2019
Thank you for your staying

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from sha on 13 Jun 2019
Thank you for your positive feedback

4/10 Poor

Verified traveller

Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ロケーションは最高ですがシャワーが水しか出ず水量もかなり少量ということで総評は差引して3.0だと思います。
Stayed 3 nights in Jan 2019
Response from sha on 4 Feb 2019
Thank you for your feedback

8/10 Good

M, Japan

Liked: Cleanliness, property conditions & facilities, room comfort
I stayed there only one day, even though breakfast isn’t included, the room is comfortable with TV and clean bed. Located on the busy street, so a little bit noisy. Compared to other hotels in Kuta, I think it’s reasonable worth staying.
Stayed 1 night in Aug 2018
Response from sha on 18 Aug 2018
thank you for your feedbsck

6/10 Okay

塾長, 日本

Disliked: Room comfort
水圧が弱い
ビーチからは少し離れています。部屋は狭いが綺麗。エアコンも効くしシャワーもお湯が出ます。しかし、恐ろしいくらい水圧が弱い。ちょろちょろとお湯が出るだけ。
Stayed 1 night in Jul 2018
Response from sha on 19 Jul 2018
Thank you for your feedback