2 outdoor pools, pool loungers

Reviews of Alam Ubud Culture Villas & Residences

4 out of 5
Alam Ubud Culture Villas & Residences
Desa Kenderan, Ubud, Tegallalang, Bali

Reviews

9.0

Wonderful

Rating 10 - Excellent. 150 out of 247 reviews" "
Rating 8 - Good. 75 out of 247 reviews" "
Rating 6 - Okay. 16 out of 247 reviews" "
Rating 4 - Poor. 2 out of 247 reviews" "
Rating 2 - Terrible. 4 out of 247 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Umar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming.. made our trip relaxing.. staff cleaned our room everyday which is a bonus and gave us a free complimentary massage which was one of the best massages ive had and very much needed with all the activities we did..going to miss the smoothie bowls for breakfast
Stayed 9 nights in Aug 2023
Response from Dwi Ari on 7 Sept 2023
Dear Mr. UmarWarmest greeting from Alam Ubud Culture Villas & Residences Thank you very much for taking the time, to write a review regarding your recent stay in our jungle villa We are glad that you enjoyed your stay with usHopefully we are able to welcoming you again in our jungle villa on the future

10/10 Excellent

Phoi

Stayed 3 nights in May 2023
Response from Dwi Ari on 27 Jul 2023
Dear Phoi Warmest greeting from Alam Ubud Culture Villas & Residence Thank you very much for taking your time writing your previous stay in our jungle villaWe are glad to know that you were enjoy your stay herewe wish you will come back again in the furture

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
If you are looking for a place to get away from it all and relax then this is it. The property is away from the hustle and bustle and provided while we were there a very quiet atmosphere with very few distractions. The setting by the rain forest is lovely and tranquil and the staff are very helpful and respectful. However, this property is quite a way out of the Ubud centre, around 30 minutes by car. There is no shuttle as advertised and a round trip is approx AUD $25 during the day and $35 in the evening. There is no full spa as advertised, but very lovely massages are available in your villa. There is no swim up bar functioning and the only cold alcohol in the mainbar is beer. There is no snack bar as advertised. Also the property is built on a steep slope and some of the villas are a considerable climb up and down many flights of steps that even a mountain goat may have trouble with.
Stayed 7 nights in Mar 2023
Response from Dwi Ari on 20 Apr 2023
Dear Mrs. Susan Warmest greeting from Alam Ubud Culture Villa Thank you very much for taking your time to write a review regarding your previous stay in our jungle villa, all of your feedback will be used to improve our villa to be better and we are looking forward to welcoming you again in the future

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and huge area to live at for the week! Great staff & lovely pool
Response from Dwi Ari on 5 Dec 2022
Dear StephanieWarmest greeting from Alam Ubud Culture Villa & Residences Thank you very much for taking your time writing a review regarding your previous stay at our jungle villa We are glad to know that you were enjoy your stay with us especially because of the area, staff as well as the pool Hopefully we are able to welcoming you again in the future

8/10 Good

Barry

Liked: Staff & service
Alam Ubud, like many properties appears to have been hard hit by covid and it's taking sometime to get back to having full facilities. That being said, the property is looking tired. The bed was comfortable and the staff was very accommodating. The breakfast was ok but it was not offering a shuttle to Ubud which is 15-20 south of the property. A cab would be 130k IRP. The spa was not open although they do provide in room massage( was ok but had better). Overall, it was quiet for the most part but I think I would try another property that was closer to Ubud.
Response from Dwi Ari on 7 Nov 2022
Dear Mr. Barry Warmest greeting from Alam Ubud Culture Villas & Residences Thank you very much for taking your time to write a review regarding your previous stayWe have noted your review and it will be our feedback to improve better Hopefully we are able to welcoming you again in the future

2/10 Terrible

Edwin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing stay. Almost no facilities were open. Spa, yoga and restaurant were closed. Free shuttle to Ubud center was also not available, which was the main reason we chose this stay given it's in the middle of nowhere. They have since removed this free shuttle in Expedia listing after we complained, but it's still advertised in other sites. It was difficult to get a ride hailing service willing to pick us up. We tried a few times around noon for about an hour before getting a driver assigned. They also had major ants issue. Pool of dead ants in the bathroom, giant ants keep appearing in any room. They used pesticide heavily, and also on the pillows! Very strong chemical smell and bad for direct han contact. It's also difficult to sleep at night because of loud tapping sound from animals in the jungle, at a rate of 5 taps a second, only at night. It's nice to hear bird chirping in the morning though. I get that they’re probably just starting to open again after Covid closure, but they need to set the right expectations for guests. If you’re advertising that you have all these kinds of facilities and activities offered, guests might be booking because of them. They didn’t do much to compensate us for the false advertisement and the bad experience we had. So this villa is for you if you: don’t mind living with lots of insects, can sleep through gunfire tapping sound, don’t mind spending the rest of your stay in your room.
Stayed 2 nights in Sep 2022
Response from Dwi Ari on 4 Oct 2022
Dear Mr. Edwin Warmest greeting from Alam Ubud Culture Villas & Residences Thank you for taking your time to write a review regarding your previous stay at our villa We do really sorry that you were unhappy while staying with us,Your feedback will be delivered to our management to improve our villa be better kindly to inform that our spa, yoga, and restaurant are open

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing location overlooking the jungle with rice fields behind for walking and cycling. A truly unique peaceful environment. Friendly and helpful staff. While obviously the property is still recovering from being locked down highly recommend.
Stayed 7 nights in Aug 2022
Response from Dwi Ari on 17 Aug 2022
Dear Heather Warmest greeting from Alam Ubud Culture Villas & Residences Thank you very much for taking your time writing your feedback on staying in our jungle villa We are glad that you enjoyed your stay with us We do hope that you will come again and choose our jungle villa as your upcoming place to stay We are looking forward to welcoming you in the future

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our experience at Alam Ubud, the hotel itself is clean, quiet, modern, and just beautiful. It also has an incredible view of the jungle, which was what we were looking for. The staff was just great, extremely nice, and helpful. We're definitely coming back soon!
Stayed 5 nights in Jul 2022
Response from Dwi Ari on 20 Jul 2022
Dear Daniel Warmest greeting from Alam Ubud Thank you very much for staying with us We are glad to know that you were enjoy your stay at our jungle villa We are looking forward to welcoming you again in the future

8/10 Good

Henry

Liked: Cleanliness, staff & service
Beautifully green nature. Amazing private pool and huge villa room. Great deal. Property needs revitalization after 2 year covid slow down.
Stayed 1 night in May 2022
Response from Dwi Ari on 11 Jun 2022
Dear Henry Warmest greetings from Alam Ubud Villa Thank you very much for your reviews, it means a lot to us We are glad that you enjoy your stay at our place and yes we are in the process of revitalizing our villa to be a better Hopefully, we will meet you again in the future at Alam Ubud Villa

10/10 Excellent

Samina+Charlie, Adelaide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impressions lasted throughout his whole stay here. It was breathtakingly beautiful set about a 15 min drive from Ubud centre, in the jungle. The jungle was peaceful and let off the most relaxing sounds, including constant water running with the river below the property. Infinite amount of gorgeous jungle plants, well maintained facilities including 2 pools! (One next to the restaurant and one down the stairs for a more jungle/private location) the vilas were enormous for 2 people. The bathroom of Bima 8 including a beautiful spa bath and walk in shower room. Air con worked very well. The balcony was incredibly private and perfect to lay on the day bed and relax. Breakfast which was included was delicious!! Very filling! It was a set menu with 4 options so you can mix it up everyday. We had dinner there also and the prices are reasonable. Same with scooter hire (we drove around the rice paddies/small villages near the accommodation. Also to see the temples/rice terrace nearby) Highly recommend the full body massage with the relaxing sounds of the jungle outside. Endra and Leo made us feel most welcome and at home. They were great company, always wanting a genuine conversation. They and all the staff made the stay even better than we could have imagined! Couldn’t be more appreciative!!
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Villa life
Staff very friendly although no staff/service when in pool. Room had few faults, not all the lights worked, the mirror in bathroom was very old and hazy, room door couldn't close properly, all the windows was dirty which ruined the view. Nice location away from all the street activity etc though which was good.
Stayed 4 nights in Nov 2019

10/10 Excellent

RUSSELLLAY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always helpful and friendly,the best hotel staff i have experienced.
Stayed 8 nights in Jul 2019
Response from R. Wahyu on 11 Sept 2019
Dear Mr/s. Russelllay Warmest greeting from Alam Ubud Culture, Environment Villas & Residences Thank you so much for your reviews 5 out of 5. Hopefully you had enjoyable stay in Alam Ubud and considering us for your next stay. It is our pleasure to do our best and improve the facilities for your next holiday at Alam Ubud Villa. Best regards, R. Wahyu E-Commerce

8/10 Good

Eun

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in May 2019

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort in the rainforest
Beautiful resort, with fantastic views. The staff are so friendly. Be warned there are a lot of steps though! Still worth it.
Stayed 2 nights in Apr 2019

8/10 Good

Jenilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 4 nights in Dec 2018
Response from Dwi on 22 Jan 2019
Dear Mr/s. Jenilee Warmest greeting from Alam Ubud Culture, Environment Villas & Residences Thank you very much for your reviews 8 out of 10 Hopefully you had enjoyable stay in Ala m Ubud and considering us for your next stay Best regards, Dwi Ari (Ms.) E-commerce Executive

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2018
Response from Dwi on 22 Jan 2019
Dear valued guest Warmest greeting from Alam Ubud Culture, Environment Villas & Residences Thank you very much for your reviews 5 out of 5 Hopefully you had enjoyable stay in Ala m Ubud and considering us for your next stay Best regards, Dwi Ari (Ms.) E-commerce Executive

10/10 Excellent

Debbie, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil Jungle Retreat
Beautiful location, very tranquil & relaxing. Staff couldn’t be more friendly and helpful. I had 2 mssage spa treatments which were amazing. Excellent restaurant and i loved the jungle setting of the villas. Hard to find anything to fault.
Stayed 6 nights in Sep 2018
Response from Dwi Ari on 1 Nov 2018
Dear Debbie Warmest greeting from Alam Ubud Culture, Environment Villas & Residences Thank you very much for taking your time to write a review regarding your previous stay in Alam Ubud Villa we are glad to know that you enjoy your stay here especially because of location, staff, massage and also our Emerald Restaurant Hopefully we are able to welcoming you again in the future Best ragards, Dwi Ari (Ms) E-commerce Executive

10/10 Excellent

Cameron, Georgia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful villas tucked away in the jungle and overlooking a river. The food at the restaurant is reasonably priced and very good. There are two pools - one is an infinity pool at the top of the property overlooking the jungle and the other is at the bottom of the property overlooking the river. The staff here is amazing as well - very friendly and helpful.
Stayed 2 nights in Jun 2018
Response from Devi Andra on 27 Jun 2018
Dear Mr/s. Cameron, Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked some of perfect . Hope you can cherish romantic moments, and bring some unforgettable memories back home . Again thanks for input that you give to us.Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa. Best regards, Devi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and Serene
The hotel is unique and beautiful. Our villa was spacious and comfortable. The setting was peaceful and serene. The staff are wonderful! It was super relaxing, and I would definitely go back!
Stayed 1 night in Jun 2018
Response from Devi Andra on 20 Jun 2018
Dear Mr/s., Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked some of perfect . Hope you can cherish romantic moments, and bring some unforgettable memories back home . Again thanks for input that you give to us. Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa. Best, Devi Andra

10/10 Excellent

Eirini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brilliant hotel to relax
The hotel is build in a cliff and the views from the infinity pool are stunning. Our room was very clean and spacious. We had to climb 100 steps every day to go to the pool and the restaurant but it worth it! The breakfast can be improved as the variety of the buffet is poor. Friendly staff. We will definitely be back.
Response from Devi Andra on 30 Apr 2018
Dear Mr/s. Eirini, Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked some of perfect . Hope you can cherish romantic moments, and bring some unforgettable memories back home . Again thanks for input that you give to us. Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa. Best, Devi Andra

10/10 Excellent

Bryar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very special and good service
I can't explain by words how good it was to stay here. It's not very turistic which means much calmer and much cheaper to buy stuff. They're always available for service. Private pool and two outside pools. Love the infinity pool on the terraces.
Response from Devi on 4 Apr 2018
Dear Mr/s. Bryar, Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked some of perfect landscape. Hope you can cherish romantic moments, and bring some unforgettable memories back home . And All the drawback will be find out and make it our experience to boost our best. again thanks for input that you give to us. Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa. Best, Devi

10/10 Excellent

Brilhart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene and natural
Only two things were less than perfect. There were ants here and there in our Villa, but that's not a surprise when so close to nature, and I wouldn't want them to be sprayed. Also, the bicycles need a full overhaul, though they were serviceable for short distance riding. The staff were great and the setting is fantastic. If you want serenity, this is an excellent choice.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant experience. Excellent staff, location & ambience.

6/10 Okay

Alexandra, London

Liked: Staff & service
Needs updating
Not what you would expect when charging such high rates. Things need updating here such as the breakfast menu which has limited options and is written in a quite juvenile style; the way the rooms are kept and cleaned (mosquito net had many holes in it), etc. I have left a more detailed review on TA. Only thing that made up for this was the location which was far out of town and in a wild setting and the wonderful staff. All issues are to do with management who are clearly being lazy with the details and not updating things in keeping with the extortionate rates they charge.

10/10 Excellent

Jessica, London, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very friendly and attentive staff
We loved this hotel! Absolutely beautiful view in a great area just outside of Ubud. The staff were incredibly friendly and helpful. We were very happy with the service we were provided. On site spa services and restaurant! We would definitely stay here again.
Response from Devi Andra on 25 Jan 2017
Dear Ms. Jessica, Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked some of perfect view, friendly and helpful staff. All the drawback will be the basis of our future progress, Once again thanks for input that you give to us. Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, quiet place to stay!
Everything was great! Staff were very friendly and helpful. View and room were beautiful.
Response from General Manager on 25 Jan 2017
Dear Mr/s, Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked some perfect of us. All the drawback will be the basis of our future progress, Once again thanks for input that you give to us. Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa. Best regard, Devi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful surroundings
Beautiful quiet & relaxing surroundings. The free shuttle buses are fantastic because it is a bit of drive into Ubud. Beautiful friendly staff.
Response from Devi Andra on 25 Jan 2017
Dear Mr/s, Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked some perfect of us, and friendly staff. All the drawback will be the basis of our future progress, Once again thanks for input that you give to us. Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome villas in the jungle of Ubud
Beautiful villas in the middle of jungle very close to Ubud. You will appreciate quite location with only few other hotel guests in the nature. It's great for relax.
Response from Andra on 13 Oct 2016
Dear Mr/s, Thank you for spending your time to give us a kind feedback on your recent stay. Once again thanks for input that you give to us.Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with amazing staff.
Alam Ubud was an absolutely beautiful hotel with the most helpful staff. My view was stunning and the grounds were kept spotless. I would highly recommend the hotel and look forward to my next visit.
Response from Devi on 19 Sept 2016
Dear Mr/s, Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked beautiful hotel and Helpful staff that you noticed. A grateful time we had with you during your time at your home in Ubud and we would like to express our gratitude for your stayed with us. Look forward to welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.

8/10 Good

kirstin, Kaiapoi

Liked: Staff & service, property conditions & facilities
Needs work but great pools and scenery
These villas are great for people looking to be in the heart of ubud's amazing scenery. The location is about a 15min drive from ubud town but it was not a problem. Taxis are available but there can be a bit of a wait. The pools here were great and yes the scenery was awesome! The rooms could do with a some updating. Our bedding was quite stained and cobwebs and dead insets in every room. the ants were also a major problem. more care to unsure guests rooms were inset free would make staying here a lot more comfortable
Response from General Manager on 19 Sept 2016
Ms. Kristin Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked some of perfect and weakness our Villa. All the drawback will be the basis of our future progress, Once again thanks for your input that you give to us. Look forward to welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 19 Sept 2016
Dear Mr/s, Warmest greetings from Alam Ubud Culture, Environment Villas & Residences! Thank you for spending your time to give us a kind feedback on your recent stay. A grateful time we had with you during your time at your home in Ubud and we would like to express our gratitude for your stayed with us. Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.

10/10 Excellent

happy traveller, aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular views
Waking up in Alam villas was a breath taking sight everyday staff were extremely helpful and friendly.Only the stairs were very hard to handle that was the only downside
Response from Andra on 13 Oct 2016
Dear Mr/s, Thank you for spending your time to give us a kind feedback on your recent stay. Once again thanks for input that you give to us.Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.

8/10 Good

David Flynn, Nashville, TN, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place with a drawback or two.
The villas are on a one-lane road that wanders up and down through jungle and rice fields, and it really is disconnected from Ubud. The villa I had was beautiful and with a long balcony with jungle and the sound of flowing water somewhere below. Food in the restaurant was very good, and there was a night of Balinese dance that though a bit touristy was still fine. One drawback was that my villa was at the bottom of the hill, which meant a tiring hike up a steep slope and much more than 100 steps. I counted them. Nice infinity pool at the top, however, and the deluxe villas, some with a private pool, are more at the top also. Service was excellent. I would stay here again, definitely, for the beauty and the quiet.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for young couples
Friendly staffs; relaxing environment; a perfect escape from the hustle and bustle in the city. Downside of the villa is its steep stairs without elevator.
Response from General Manager on 13 Oct 2016
Dear Mr/s. Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked some of perfect location and friendly staff. all the drawback will be the basis of our future progress, Once again thanks for input that you give to us.Look forward of welcoming you again soon and proving our high standard of hospitality at your next stay in Alam Ubud Villa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rooms surrounded by amazing hosts! We will be back here again this year.... Alaya made our vacation
Awesome!

8/10 Good

Sanook, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic relaxing setting with lovely bush views
We enjoyed our stay there, Endra was particularly helpful. The room was great and the views of the bush and wildlife we saw was engaging. We enjoyed the relaxed pace.

6/10 Okay

Stuart, London

Disliked: Cleanliness, property conditions & facilities
Amazing setting and relaxing stay
Amazing setting - right in the heart of the jungle with fantastic views and very peaceful and relaxing. Pools at the hotel are superb and staff very friendly. Let down by the restaurant - very poor food- and also cleanliness of rooms. Spa treatments were also a let down and very expensive compared to those in Ubud centre.

10/10 Excellent

Heidi, Langley, B.C. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and secluded
We stayed here for two days during our two week visit to Bali, would have loved to stay a little longer at this place. The setting is beautiful, set on a hillside in the forest. There are many stairs and inclines so I would not recommend this for elderly or infirm persons. We stayed in Bima 1, the bathroom was huge. The rest of the villa was spacious and very nice! The balcony overlooking the river and forest was amazing. This is the perfect place to get away from it all and relax. The staff are friendly and helpful. The food is good, we had the free breakfast option. The breakfast buffet was simple but quite good. We ordered room service one night and it was excellent and not too pricey. The infinity pool overlooking the forest was awesome. There is also a lower level pool, nice as well but colder. There is a free shuttle that goes into Ubud center several times per day, it is about a 30 ride. There are lots of shops and restaurants in town. Ubud is excellent for shopping as well!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Quiet and peaceful
Satisfied even with our massive cockroach who live in our room as we are in the jungle

10/10 Excellent

Connie, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villas in the middle of nature!
Upon arriving, I was greeted by Dewa and his staff with smiles and completely felt like I was in for a treat. Location is not in central Ubud but hotel provides free shuttles on certain time slots making it easy to get into town (approx a 20-30 mins ride). Honestly though, if you're looking at this hotel, you want a real getaway from all the hustle and bustle. You will find yourself surrounded by nature in its most honest form. My villa had a jackfruit tree going up the ceiling! After a rain shower, I found toads at my villa's doorstep. The villa I stayed in was very clean, the staff keeps all facilities really clean as well but since it's literally in the middle of nature, you will always see ants or some small spiders and they are all harmless! The main infinity pool by the check-in area is breath-takinly beautiful and the natural spring water pool more downwards from the hotel is exquisite as well. I had booked a spa session which is located outdoors right next to the spring water pool. Everything was so charming and I would definitely stay in Alum again in a heartbeat when I do return to Bali. I highly recommend this hotel if you are looking for a relaxing getaway stay near Ubud!

8/10 Good

cn, perth, westetn australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jungle paradise
Pros: Quiet, away from the hassle, not too many rooms so facilities are never crowded. The massages at the spa were amazing..perfect location and atmosphere for total relaxation . Cons: The towels in our room whilst changed everyday were very worn out to the point of discolouration . There were still lots of ants and bugs that made it to the room . General observation: not a place for older travellers or people with physical disabilities, there are a lot of stairs but I did not mind the little bit of daily exercise this provided. :-)

10/10 Excellent

Pat, AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
I was really impressed with staff, they were great. I really enjoyed my private swimming pool. Great value for money.
Private swimming pool
Rain forest - view from the hotel
Main swimming pool

10/10 Excellent

Adi and John, Perth, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is awsome, and the hotel staff wonderful
The hotel is very quiet out of busy Ubud. Bedrooms are very spacious and, and nice bathrooms. Every detail makes you feel very welcome!!.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far from Ubud. The food is not good but the property is very beautiful but beware, you must be very fit to climb the stairs to get from your room to the reception/pool/restaurant.

8/10 Good

Shane, Bunbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great forest location
Excellent resort in the forest very peaceful

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation at its best!
The facilities were close to the main shopping and restaurant areas, yet made us feel like we were isolated from everything! The infinity pool was incredible! I would recommend this facility to anyone!

10/10 Excellent

charlie & sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place and peope
A lovely hotel - private rooms with views of a jungle gully. The whole hotel is built on the side of a gully, with a river running down the bottom and dense jungle up the other side. Wonderful, helpful staff.

10/10 Excellent

Shariq, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A luxurious zen retreat!
Amazing hillside retreat, tucked deep in a forest with the sounds of a rocky river flowing through and paradise birds singing in the morning. These are not your usual hotel type rooms, they huge secluded villas! Facilities are very well maintained and the gardens are manicured daily. The staff are the icing on the cake, very professional, attentive, courteous and humble!
Bedroom overlooking huge veranda
Bathroom
Private springwater pool/cabana
View from resort restaurant

10/10 Excellent

Peter, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place off the beaten track with large comfy rooms