Exterior

Reviews of Abian Biu Mansion

3.5 out of 5
Abian Biu Mansion
Jl. Umalas 2 106, Banjar Umalas Kauh II, Kerobokan, Bali

Reviews

6.6
Rating 10 - Excellent. 4 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 5 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Expedia booking showed free breakfast and reception desk agreed. However, I was later told I had to pay for breakfasts. I was given mouldy towels and linen. When housekeeping changed them, reception told me I had to pay for cleaning of mouldy towels and linen.
Stayed 6 nights in Mar 2019
Response from Heris on 12 Aug 2019
Thank you for your stayed with us, we glad to having you at our place, kindly we note that we agreed in advance that if the guest give the spotting like blood or ink and difficult to cleaning we sure to charge more, other things if just change the linen or towel no fee request, Now we have breakfast and room only plan Thank you

8/10 Good

aymeric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall!
Nice staff and comfy. I couldn't tell about breakfast as I left early morning, but overall good.
Stayed 1 night in Dec 2018
Response from Management on 1 Feb 2019
Thank You for Staying with us, we hope could serve You in the future

10/10 Excellent

Wulan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel and very comfortable.
Stayed 2 nights in Jun 2018
Response from manager on 20 Jul 2018
Dear Wulan Thank you for taking the time to share your constructive feedback, we are glad that you thoroughly enjoyed your stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff was amazing, the room wasn’t in the best condition, had a leak in the toilet and it was amelly. Buy the staff was amazing and sweet! The place is beautiful I think it was just my room but can’t confirm that.
Stayed 2 nights in Jun 2018
Response from manager on 20 Jul 2018
Thank you for highlighting that our staff were outstanding, we'll keep upgrading our room to be clean.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Response from Puri Saron on 5 Apr 2018
Thank You for staying with us

2/10 Terrible

kevin, australia

Disliked: Cleanliness, property conditions & facilities
hotel disappointing
shower water have a very bad odor and the room also.we needed to get airfresher just to sleep.our booking included breakfast but the reception told us breakfast not included.because they couldnt speak english we had trouble to explain.

10/10 Excellent

gav, port fairy australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy ozzie
Well what can i say? was very clean,nice pool and gardens.staff freindly,food real good.was only a 5 min ride to beaches. very relaxing place to stay. cheers

6/10 Okay

Stitch, Los Angeles, CA

Liked: Cleanliness, room comfort
Hope the renovations help
The first day we arrived at Abian Biu, it seemed very quaint and cute. We got a great price thru Expedia, and it suited our basic needs. Each morning we received an Indonesian breakfast with fresh juice. A couple days into our 6 night stay, there was loud construction going on literally right outside our window. Considering we saw two other occupants checking in and out during our entire stay, it seemed that we could have been moved to a room in the back where there was not loud construction until 10PM every night. As the days went on, more trees were uprooted for relocation, hotel decor and appliances were packed, and almost all of the hotel rooms were being renovated. Since we deliberately chose a budget hotel, all these things were not completely shocking... until the last day before we were to leave for the airport, there was not an employee to be found, the girl delivering our breakfast said there would be no fresh juice because the blender was coincidentally "broken" (probably packed up), and when we picked up the phone to call the front desk for a cab, it turned out the phone lines had been shut off. Even with low expectations for a budget hotel, it seemed the hotel could have made easy adjustments to make our stay more pleasant in light of the fact that we were apparently their last guests before they shut down for a total renovation.For our next trip to Bali, I will choose a hotel closer to the beach. This place was a 45 minute drive to everywhere we wanted to go.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abian Biu Residence - Bad experience
We went to the hotel and we were supposed to check-in for two days but they had huge constructions going on and they asked us to move another hotel. We accepted that but we were demanding only one thing. We don't want to stay in Kuta area. Nevertheless next hotel was in the heart of the Kuta.

8/10 Good

Charlotte, SIngapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
Although slightly out of the way and without a free hotel shuttle service, taxis are cheap to nearby Kuta/Legian/Seminyak and they will happily order you one. The breakfast is served until 11am which means you can have a lie in - and they clean your room while you have breakfast! Pool is nice and warm, and the staff are friendly. Our room had a lovely balcony and a stone shower. Overall, a really nice place to stay.

8/10 Good

Carol, Texas and Bali

Liked: Cleanliness
Old Bali Style...
Nice hotel but could use a little maintenance... The wooden deck is a little worn and the front fountain, is nice, but if they'd clean the water, it would be nicer. Room was nice. Bed is a little hard. No bathtub, but nice shower. Very nice pool. Service was good, but the excessive charges to have someone come to the room for a massage was a little much.

6/10 Okay

sophie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
good value
in such an expensive area this was a well priced option and enabled us to dine out and do the pricey things within seminyak. the staff are lovely. the rooom was comfy. the whole place needed a lick of paint though and a bit of TLC. but as i said it was a very good price for the location. dont think i'd stay again though.

4/10 Poor

Isabelle

Liked: Staff & service
L’hôtel peut être mieux mais il n’est pas entretenu ! La piscine est sale , le service pas super réactif mais les balinais sont quand même toujours attentionnés et attendrissants! C’est comme si cet hôtel se délabrait à petit feu !
Stayed 1 night in Mar 2019
Response from Heris on 12 Aug 2019
Hi Isabelle, Thank you for your stayed with us we do happy to having you at our place, we keep note your input for further action, we wish to see you again back soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
!cxxxx!xxxcccbvbmkkjhkgi.O. ccmbvvflv.H. nnhfkkgbjhkbi.O. v.H. hhgvhbggffvjv.H. v.H. v.C. v.C.
Stayed 3 nights in Dec 2018
Response from Management on 1 Feb 2019
Thank You for Staying with us, we hope could serve You in the future

2/10 Terrible

rosita, roma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vergognoso overbooking!!!!
Sono arrivata in hotel con il voucher e mi hanno detto che la stanza acquistata a 120€ per due notti (categoria deluxe) non era disponibile perché sfortunatamente occupata da qualcuno che era arrivato prima di me! Non era altresì disponibile una stanza superior, ma solo una standard ( tra l’altro nell’ala meno curata della struttura ), del costo di 20€ a notte, di cui allego un paio di foto.
Stayed 2 nights in Mar 2018
Response from Puri Saron on 17 Apr 2018
ti preghiamo di scusarti tanto quanto hai vissuto lo spiacevole quando sei stato da noi, miglioreremo il nostro servizio per la soddisfazione del cliente, grazie per l'input

10/10 Excellent

patricia, st

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place to stay.
Fine place to stay, personeel are helpfull if you need Some help.
Stayed 10 nights in May 2017
Response from Yudhi on 19 Jun 2017
Thankyou for staying with us

6/10 Okay

Elisabeth Slunge

Liked: Room comfort

10/10 Excellent

ron, amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
authentiek balinees hotel in de natuur
mooi authentiek balinees hotel prachtig gelegen in de natuur!midden in de rijstvelden en op 10minuten rijden van Seminyak! hebben zelf een scooter gehuurd wat wel praktisch is maar ook met taxi prima te doen! vonden de service en vriendelijkheid van personeel uitstekend en altijd behulpzaam.goed en vers ontbijt bij het zwembad waar je zalig kon zwemmen!!kortom uitstekend hotel zeker als je van de gekte van kuta weg wil en toch dichtbij!wij komen zeker terug voor ligging en erg vriendelijk personeel. Ron en Chris

8/10 Good

Leena, Fin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abian Biu, Kerobokan, Bali, - on noin 30 min matkan päässä Denpasar, Bali lentokentältä. Henkilökunta ystävallistä, vastaanottovirkailija kuskasi minut illallispaikkaan moottoripyörällään (n 1km) seka tilasi pyynnöstäni hierojan (+manikyr, pedikyr) hotellille. Paikka on pienehkö, vain n 10 huonetta, yksilöllisiä, kauniita aasialaissisustuksia, viihtyisän puutarhan ja patsaiden ympäröimä, yksilöllinen, maaseutumainen ympäristö. Ainoa haitta oli vieressä kulkevan tien liikenne. Sisäpihan huoneet tod.näk. rauhallisempia. Kiva iso huone, parisängyllä, hyttysverkot, ulkona kaksi patiotyyppistä parveketta, wc ja suihku ulkona indonesialaistyyliin, toimii. Suosittelen. Uimaranta ja meri on kauempana.

4/10 Poor

Dennis, Netherlands

Disliked: Property conditions & facilities, room comfort
Outdated hotel in busy street
Hotel is situated in a busy street. So yes, away from the hustle and bustle of Seminyak, but very noisy. Especially rooms with street view. Heavy traffic starts at ca. 5am. Also the hotel is outdated. Old furniture, old bathroom, dirty curtains. Breakfast nothing special. Not recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen hotel
preciosa la decoracion, jardin y piscina, muy comodo, personal atento y bonito entorno. totalmente recomendable para salir del ruido de kuta y disfrutar tranquilamente.

8/10 Good

Alex, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abian Biu Residence, Bali : un peu excentré
Hotel avec beaucoup de charme, chambre avec lit à baldaquin, très propre, clim bien appréciable, piscine, personnel aimable. 2 problèmes cependant : hôtel assez éloigné du centre ville, louer un scooter pour y accéder et service restauration beaucoup trop lent et inefficace, manger plutôt à l'extérieur