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"Hotel is very nice, children and pet friendly. The staff is fantastic, the rooms are clean only when you come for dinner later than 7:30 pm there is not so much to choose from. The hotel is connected to the Aqua Center. "

"The hotel was lovely, clean, comfortable rooms and a really welcoming atmosphere. The staff were always friendly and ready to assist. Its location was perfect for exploring Poprad and accessing the High Tatras. Breakfast was great, and I especially appreciated the sausages. Highly recommend this place for anyone visiting Poprad!"

"I booked an apartment at a 4-star hotel on Hotels.com. When we arrived at the location, surprise, the hotel only had 2 stars and the room we were offered was a standard room and by no means the apartment we paid for. The staff was very rude. It was a big spike."

"It took entirely too long to check in. Clerk insisted on my passport even though I provided my residency card. Hall carpets need cleaning and it is too muggy in hallways, need better ventilation. Dinner and breakfast were great and wait staff was fantastic. We put out notice for breakfast room service at 20:30 but it was still hanging on door in morning. Don't offer this service if you aren't going to follow your own rules. Air conditioning was turned off and there was no ventilation in room....

"Amazing family pension. Felt very welcomed "

"We used the hotel as a base as we had family in nearby village. So the hotel was nearest to them. The staff and facilities were good. The fridge in our room did not work. although we did not report it as thought it was how the fridge’s are in this country. The side of the hotel we was on in Room 901 there was a nightclub (seems only open Friday,Saturday &Sunday) music pumping out till 5am which made 2 nights for us no sleep. We left on Sunday. Overall good but would not want rooms on 901...