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Graaf Hotel

3.5 star property
Hotel with 2 restaurants, near 28 Mall

Choose dates to view prices

Graaf Hotel is steps from 28 Mall and Azerbaijan State Academic Opera and Ballet Theatre. It features two restaurants for breakfast, a rejuvenating spa, in-room WiFi, a rooftop terrace with city views, and an on-site nightclub for lively entertainment.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 1 Queen Bed, Smoking, City View

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Minibar
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
15/A Hasanoglu Ave, Baku, AZ1025

What's nearby

  • Haydar Aliyev Cultural Center - 12 min walk - 1.0 km
  • Nizami Street - 3 min drive - 2.9 km
  • Baku City Circuit - 3 min drive - 3.3 km
  • 28 Mall - 4 min drive - 3.3 km
  • Fountain Square - 5 min drive - 4.3 km

Getting around

  • Ganjlik Station - 4 min drive
  • Baku (GYD-Heydar Aliyev Intl.) - 27 min drive

Restaurants

  • ‪Cup Cup Coffee - ‬3 min walk
  • ‪Urfa Sofrası - ‬4 min walk
  • ‪Mado - ‬10 min walk
  • ‪NUMBER ONE - ‬5 min walk
  • ‪Dadlı Lahmacun Restorant - ‬5 min walk

About this property

Graaf Hotel

Hotel near 28 Mall
Located close to Azerbaijan State Academic Opera and Ballet Theatre and Baku City Circuit, Graaf Hotel provides a nightclub, a rooftop terrace and a coffee shop/cafe. Treat yourself to a sports massage or other spa services. Make sure that you enjoy breakfast, brunch, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), concierge services and ATM/banking services
  • Laundry services, a banquet hall and a gift shop
Room features
All 62 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Similar properties

View from room

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 406 reviews
The price is NZ$209
includes taxes & fees
7 Nov - 8 Nov
Radisson Hotel Baku

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: AZN 12 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Zumrud Restaurant

Things to do

  • Health club
  • Nightclub
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Built in 2012

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AZN 10.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AZN 12 per person
  • Rollaway bed fee: AZN 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Divan Express
Divan Express Baku
Divan Express Hotel
Divan Express Hotel Baku
Divan Express Baku Hotel
Graaf Hotel Baku
Graaf Hotel Hotel
Divan Express Baku
Graaf Hotel Hotel Baku

Frequently asked questions

Is Graaf Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Graaf Hotel ?

Self-parking is free at this property.

What time is check-in at Graaf Hotel ?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Graaf Hotel ?

Checkout is at noon.

Where is Graaf Hotel located?

Located in the heart of Baku, this hotel is within 3 mi (5 km) of 28 Mall, Baku City Circuit and Azerbaijan State Academic Opera and Ballet Theatre. Caspian Sea and Fountain Square are also within 6 mi (10 km). Ganjlik Station is 24 minutes by foot.

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Reviews

Graaf Hotel Reviews

8.8

Excellent

9.2

Cleanliness

7.6

Location

9.0

Staff & service

9.4

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 38 out of 74 reviews
Rating 8 - Good. 27 out of 74 reviews
Rating 6 - Okay. 8 out of 74 reviews
Rating 4 - Poor. 0 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Metroline noise

Nice and friendly customer service, organized early check-in and breakfast on first day. Average azeri breakfast, food items not very efficiently replenished when things are consumed. Be aware the hotel is build on top of metroline causing noisy vibration and noise in the rooms late at night/early morning. Secondly, blind curtains are 60 cm too narrow in the window leaving daylight in the room early morning. Not a place for light sleeper.
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Basic hotel, cheap n cheer . Max 3 star
Stayed 1 night in Jun 2024

2/10 Terrible

Paul

Liked: Property conditions & facilities
Disliked: Staff & service

Breakfast farce

No breakfast available at 730am. I paid extra for breakfast. I want a refund
Stayed 1 night in Apr 2024

6/10 Okay

Ryan

It was okay. Except when they say they clean your room, they just flip the dirty mess around, so you can’t see it.
Stayed 8 nights in May 2023

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, quality room, very friendly and helpful staff. Will stay again next time in Baku.
Stayed 5 nights in Apr 2023

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Temiz ve kullanışlı

Çok misfirperver bir ekibi var. Tesisi temiz ve kullanışlı.
Stayed 3 nights in Jan 2023

10/10 Excellent

Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haydar Aliyev merkezinin dibinde, çok konforlu ve çok temiz bir otel. Merkezi olduğundan her yere ulaşım çok kolay.
Stayed 1 night in Dec 2021

8/10 Good

Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz, güzel rahat bir konaklamaydı. Gönül rahatlığı ile kalabilirsiniz
Stayed 2 nights in Dec 2020

10/10 Excellent

KORAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, kind staff, worth for your money
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Many things were great at the facility. only comment I have bit negative: Air Conditioning was not working. Weather was warm, we were getting only hot air supply, the room inside was too warm to sleep/comfort. We were advised Hotel is still in winter setting, so air cooling was not possible
Stayed 6 nights in Apr 2019

6/10 Okay

ORHAN

Liked: Cleanliness, staff & service
Otelin altından metro geçiyor inanılmaz gürültülü
Stayed 3 nights in Dec 2018

8/10 Good

Sebastiaan

Great hotel and very kind staff. Had a really Nice stay at Divan
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Average stay

Except the noise of the subway crossing, all are fine for a value for money accommodation.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä hotelli vähän kaukana nähtävyyksistä

Hyvå hotelli vähän kaukana rantabulevardista ja vanhasta kaupungista. Taksi ei tosin maltaita maksa ja manattejakin vain muutaman - kävelyetäisyydellä sijaitsevalla metrolla pääsee noin 15 sentillä, paikalliset lataavat avuliaasti matkan omalla kortillaan. Aamiainen ei erityinen ollut, hieronta ja höyrysauna sen sijaan erinomaisia. Jossakin arvostelussa valitettiin englanninkielisten kanavien puutetta, mutta kyllä sieltä sentään BBC World löytyi. Edullinen lentokenttäkuljetus 15 AZN hotellin puolesta.
Stayed 5 nights in Oct 2018

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukemmmel
Stayed 1 night in Oct 2018

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tavsiye ederim .

Bakü'de otel arıyorsanız kesinlikle bu otel de kalmalısınız.
Stayed 2 nights in Sep 2018

6/10 Okay

Osman Tansu

Liked: Cleanliness

ŞİKAYET!!!

Altından metro geçiyor. Bu arada faturamı alamadım, hotel.com dan 2 hafta içinde kesilecekmiş. Ne o otelde bir daha kalmayı ne de sizinle bir daha çalışmayı DÜŞÜNMÜYORUM!!!
Stayed 2 nights in Sep 2018

8/10 Good

Al, Kentucky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place with friendly staff

Worked on p project from here and enjoyed the good size room and breakfast . Might wanna upgrade thre coffee !
Stayed 18 nights in May 2018

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel

Large comfortable rooms and very clean. Overall a good hotel. About 15 mins taxi ride from the centre or the city.
Stayed 5 nights in Apr 2018

10/10 Excellent

Aziz

Liked: Staff & service, property conditions & facilities, room comfort

Pretty good

Bathroom was not clean

8/10 Good

Muhammet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

başarılı

Otelin hizmet kalitesinde bir sıkıntı yok fakat otelin tam altından metro geçiyor o yüzden 5 dakika da bir otel bildiğiniz titriyor. ses duymam derseniz sıkıntı yok veya 5 katı tercih edin derim.
Stayed 3 nights in Nov 2017

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm and friendly staff. Great service and good location. Strongly recommended. .
Stayed 3 nights in Aug 2017

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ok, but tax bill less than my expense.

My stay at Hotel Divan has been perfect, the only negative note is that I did not have the full amount of money paid in receipt because, the receptionist said, I booked through Hotels.com, so for € 59.00 that I have Paid at Hotel.com, Divan Hotel has billed me 45.00 € that they received by Hotels.com. My was a work travel and the hotel was refunded to me by the company but in this way, I lost 14:00 euros. I do not think it is right. Never happened before, but if this is the rule, in my future business travels I will no longer use Hotels.com.
Stayed 1 night in Jul 2017

8/10 Good

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent service

We got early booking about 9:00am without previeous demand.

10/10 Excellent

ilknur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haydar Aliyev Kültür Merkezi'ne yürüyerek çok yakın. İçeri Sehiri gezmek isteyenlerin taksiye binmesi lazim. Taksi ile sehir merkezine yaklasik 10 dk. Taksiyi otelden cagirtirsaniz daha ucuza gelir. Yoksa turistlerden fazla para isteniyor.