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"Mix up in location - was told I would get a refund- now I’m told I will not get a refund-stayed at the same hotel in another location. Will never stay at Quality Inn again"

"Great staff"

"It was cheap that is the only positive thing i can say. "

"The pet fee was not listed online. The hot tub was not hot and was dirty/gritty. Fresh towels were just laid on the floor outside of the rooms. The only bright spot was Cody, the night clerk. He did a great job in spite of the amenities shortcomings."

"Very welcoming. Charged $20 per night extra for the dog. Mountain Home charged $10. Both places took cash for the dog. "

"Room was clean especially the bathroom. Staff was very helpful "

"Temperature control was ok. Jacuzzi was actually pretty good but the wood on the steps and floor are failing due to water--doesn't look too safe. Needs to be replaced with vinyl planking--would make it easier to clean and more sanitary. The bathroom was terrible--needs repairs and redo--caulking, tile, controls, etc. Very bad. The room in general was poor--needs walls repaired and painted, electrical outlets replaced (the one by the window actually has a wire coming from UNDER the outlet cover. One highlight--the bed was pretty comfortable. I wasn't expecting very much but I was still disappointed. Won't stay here again. Sorry. Just honest."

"Toilet was plugged, staff offered me a plunger, fixed the next day but room was not cleaned. No Creamer or sweetener for coffee. AC had some noise. The breakfast was limited, omelets were fair, milk was tasteless and of poor quality limited yogurt options. Elevators worked some of the time. The check in manager was pleasant. I stayed at this property last year and was pleased however after this years fiasco I will not be back and will not use use this chain again."

"Good value. Starting to show some wear."