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"The persons that help us at the door was very kind, washroom was clean but floor around bed was a bit dirty like it was not swept. "

"Setting was pastoral with stunning views … staff were beyond kind and helpful!"

"Clean, did the job, difficulties reaching reception when I arrived"

"Really enjoyed our stay at BideBide, would highly recommend."

"This hotel was in a good location, was very clean, and a good price. The use of open concrete in the room could have been a problem but the clever design meant that it felt cozy."

"Checkin was very easy. Lovely lady on reception was very welcoming and friendly. And knowledgeable "

"Historic, atmospheric and charming. Service is warm and sincere. A high-quality bucolic vacation."

"The location is nice,The room was clean but the floor lamp didn't work and the sheets had a burn mark on them. I Went to the front desk to report it to get them changed out and ordered 2 cups of hot water for tea while I was waiting. We never received a new set sheets. I received the hot water to make tea and was charged for 2 teas even though I had my own tea bags and just needed hot water to brew it. The kitchen seems to have zero exhaust hoods so it's smoky all through out the hotel. You would think being in the Basque Country you would have a great breakfast but it was the equivalent to a generic American hotel breakfast. The staff was nice enough to refund us the money they charged us for the hot water the next morning. With just a little more attention to details and the hotel would make it a better stay. "

"If you like unusual architecture stay here! "