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Caribbean Waterpark and Resotel

3.0 star property
Family-friendly hotel with 3 outdoor pools and free water park access

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Families find balance at Caribbean Waterpark and Resotel with free water park access and a kid's club. Parents relax in the spa tub or explore three outdoor pools while kids enjoy the waterslide. Free WiFi is available throughout.

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Room service
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Businessman Suite

Businessman Suite

Businessman Suite

Highlights

Air conditioning
Fridge
TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Fridge
TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Caribbean Suite

Caribbean Suite

Caribbean Suite

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
TV
Private bathroom
Cable channels
Desk
  • 28 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Twin Bed
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About the area

Map
Goldenfield Commercial Complex Singcang, Bacolod, Negros Occidental, 6100

What's nearby

  • Gaisano City Mall - 13 min walk - 1.2 km
  • SM City Bacolod Northwing - 4 min drive - 2.6 km
  • San Sebastian Cathedral - 6 min drive - 3.3 km
  • SMX CONVENTION CENTER - 6 min drive - 3.3 km
  • Bacolod City Government Center - 7 min drive - 3.3 km

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 38 min drive

Restaurants

  • ‪Goldenfield Commercial Complex - ‬3 min walk
  • ‪Highlands Coffee - ‬2 min walk
  • ‪Aboy's Restaurant - ‬5 min walk
  • ‪Coffee Culture Roastery - ‬10 min walk
  • ‪Chicken Alley - ‬1 min walk

About this property

Caribbean Waterpark and Resotel

Family-friendly hotel
Free water park access, dry cleaning/laundry services and a business centre are just a few of the amenities provided at Caribbean Waterpark and Resotel. For some rest and relaxation, visit the hot tub. In addition to a children's club and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, along with a waterslide
  • Free self-parking
  • A round-trip airport shuttle (surcharge), concierge services and a banquet hall
  • Meeting rooms and a front desk safe
Room features
All guest rooms at Caribbean Waterpark and Resotel offer comforts, such as air conditioning, as well as
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Fridges, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 3:00 PM
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • 3 outdoor pools
  • Children's club
  • Children's pool
  • Free water park
  • Hot tub
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area

Spa

  • Spa services

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 500 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Caribbean Waterpark Resotel Hotel Bacolod
Caribbean Waterpark Resotel Hotel
Caribbean Waterpark Resotel Bacolod
Caribbean Waterpark Resotel
Caribbean Waterpark Resotel Resort Bacolod
Caribbean Waterpark Resotel Resort
Caribbean Waterpark Resotel
Caribbean Waterpark and Resotel Hotel
Caribbean Waterpark and Resotel Bacolod
Caribbean Waterpark and Resotel Hotel Bacolod

Frequently asked questions

Does Caribbean Waterpark and Resotel have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Caribbean Waterpark and Resotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Caribbean Waterpark and Resotel?

Self-parking is free at this property.

What time is check-in at Caribbean Waterpark and Resotel?

Check-in start time: 2 PM; check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at Caribbean Waterpark and Resotel?

Checkout is at noon.

Does Caribbean Waterpark and Resotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 500 per person applies.

Where is Caribbean Waterpark and Resotel located?

This family-friendly Bacolod hotel is within 2 mi (3 km) of Gaisano City Mall, SM City Bacolod Northwing and Bacolod Public Plaza. Yoyo Land and Megaworld The Upper East are also within 3 miles (5 km).

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Reviews

Caribbean Waterpark and Resotel Reviews

7.0

Good

6.6

Cleanliness

6.6

Location

7.6

Staff & service

5.0

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 29 reviews
Rating 8 - Good. 10 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 4 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

Reviews

2/10 Terrible

paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Establishment should be removed from hotels.com

From the moment that we arrived there was no assistance with baggage and waited 20 minutes for front desk staff to check is in. This was a clear sign of what was to come but, oh it gets better. Reserving the family suite was disappointing as well. 2 single mattresses put together to make a queen bed is actually smaller than a double bed and extra mattresses were P800 each. The bathroom was small and no hot water is available. In the description it states there's a restaurant on site (misleading). This hotel is a money pit and definitely to be avoided.
Stayed 3 nights in Jul 2022

10/10 Excellent

antoon

Liked: Cleanliness, property conditions & facilities
zwembaden waren zeer netjes
Stayed 6 nights in Sep 2022

6/10 Okay

Verified traveller

お世話になりました。
Stayed 1 night in Sep 2022

2/10 Terrible

Roar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ikke dra dit !

Utslitte rom, og en hinsides lukt fra utendørs toalettene. Betjening som kunne svært lite om behandling av gjester.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to this place for 4 to 5 times already. Wife is very happy with the room - the size, the cleanliness and the service.
Stayed 1 night in Mar 2021

8/10 Good

J

Liked: Staff & service, property conditions & facilities
It was more a resort, so for those interested in the outdoor style with waterpark; you have a good pick with this place. Nearby shopping and restaurants plus transportation makes it convenient.
Stayed 1 night in Feb 2020

8/10 Good

MJ, Bacolod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caribbean resort is fun place, there’s a sm supermart place right across the resort where they have all stores, printing place, Jollibee pharmacy, red ribbon and money exchange service inside.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The place although needs some upgrades, but it is clean, safe and the pools were great. Our nieces and nephew enjoyed their time in the pool. The hotel is easy to locate and the service was excellent. We would consider booking our stay anytime we’re in the area.
Stayed 1 night in Dec 2019

10/10 Excellent

Jesus Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
Stayed 1 night in Dec 2019

4/10 Poor

Charles

Disliked: Cleanliness, room comfort

Not going back

Not with writing
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Der Wasserpark ist sehr schön und wird täglich gereinigt. Das hotel ist für Philippinische Verhältnisse sauber. Einkaufs Mall direkt gegenüber um sich mit allem nötigen einzudecken.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pools quiet at night across from small mall. Downtown is about a 15 minute walk
Stayed 5 nights in Dec 2018

8/10 Good

Donald, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great experience, The water park has many things for the children as well as for the adults to do. My only complaint is that we asked for hot water to make Coffee at 8 am, We Chechen out at 11:45 and had not received the hot water for our coffee
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
It was ok. Lacking things like a kettle...but they delivered hot water in a thermos when needed. Just a typical filipino place that’s a little rundown...but still ok
Stayed 4 nights in Apr 2018

8/10 Good

Wil, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

January vacation

I found this location online and booked a room for 2 days. The waterpark is really incredible. There are many things to do for all of the family. Nearby several restaurants and a shopping center. We purchased food and cooked it on the BBQ at the waterpark. So many pools to jump into and a little river to float on inner tubes.I really enjoyed the waterslides and the swimming. Due to renovations the main pool was not open and it has the largest waterslides. I will try to come again and stay longer. I would definitely recommend this to a friend.
Stayed 2 nights in Jan 2018

8/10 Good

Nomer, Abu Dhabi, UAE

Liked: Cleanliness, staff & service, room comfort

The hotel was nice & nice ambience

The price was not negotiable enough & a little bit expensive
Stayed 1 night in Jan 2018

10/10 Excellent

Louiis Ignatius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great
Stayed 2 nights in Dec 2017

4/10 Poor

Ma Leizel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort poor hotel
Stayed 1 night in Dec 2017

2/10 Terrible

sarah, australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not the ideal setting

Paid for a 5 day stay probably only stayed for 5 hours, the noise when we turned up was deafing being a water park and Sunday the place was packed (but we thought we would give it a chance) the room was extremely dated the bathroom was old dirty and mouldy and the toilet didn't flush and when the light was turned on the roaches scurried down the drain, outside we encountered several large rats so after some quick research found another hotel 5 minutes away! This place just wasn't for us!

6/10 Okay

Verified traveller

Liked: Staff & service

Gut gelegen mit einfachem Standard und akzeptablem

Da mitten in einem gut angelegtem Park mit verschiedenen Bademöglichkeiten, tagsüber recht laut. Bei Anreise zu beachten, Repzeption von 22:00 bis 8:00 geschlossen. Nur während dieser Zeit besteht die Möglichkeit zum Getränkeeinkauf an einem Kiosk. Restaurants und Geldautomat befinden sich in unmttelbarer Umgebung.

8/10 Good

Verified traveller

Awesome place for family

Great fun for family and friends.

6/10 Okay

kenta, Batangas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

プールと値段が安い事が取柄かな

1階の部屋は蟻、蜘蛛、ゴキブリがいた（2部屋とも）。 温水シャワー、毎日のベットメイキングはあり。 セキュリティボックスはバッテリー切れで使えない。 ホテル内に飲料を持ち込む場合はPHP20/本が必要、プール横のストアーで買う方が安くなる。

8/10 Good

Jose Martin, Bacolod City

The facilities and services were okay

A bit pricey but okay. Accessible and many pools.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
큰 수영장이 있는 리조트를 찾았던터라 방문을 했습니다만, 시설이 많이 낙후합니다. 그리고 숙박 손님은 거의 없는듯하여 밤에는 굉장히 조용했습니다만 낮에는 리조트에 놀러오는 단체 손님들이 많아서 많이 시끄럽습니다. 제일 불만족스러운 부분은 wifi가 있긴 합니다만 이용이 거의 불가능했던것, 그리고 샤워기가 고장나서 뜨거운 물이 안 나왔던 부분입니다. 날씨가 많이 더워서 그나마 다행이었던거 같네요. 아 그리고 개미가 참 많았습니다....;;

8/10 Good

Charisse

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023