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Reviews of Trump Turnberry

5 out of 5
Trump Turnberry
Maidens Road, Turnberry, Girvan, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 300 reviews" "
Rating 8 - Good. 42 out of 300 reviews" "
Rating 6 - Okay. 25 out of 300 reviews" "
Rating 4 - Poor. 7 out of 300 reviews" "
Rating 2 - Terrible. 4 out of 300 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

sharon

Travelled with partner
Lovely hotel - bar prices steep but otherwise no complaints
Stayed 1 night in Jan 2024

10/10 Excellent

Nikki-Jo

Travelled with group
Liked: Property conditions & facilities
The service and the staff were excellent, very friendly, fun and couldn’t do enough for us. They really want you to have a lovely time.
Stayed 1 night in Jan 2024

10/10 Excellent

Subhan mirza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in Jan 2024

10/10 Excellent

Allan

Stayed 3 nights in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Myself and my wife always find it a beautiful place to be
Stayed 1 night in Dec 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trump Turnberry
No issues re cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Shaune

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, friendly staff, great food and good spa facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

arthur, San rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2023

10/10 Excellent

William, Saint Petersburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular property and exceptional staff
Stayed 1 night in Aug 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic throughout
Stayed 1 night in Jun 2023

10/10 Excellent

Fred

Stayed 2 nights in Jun 2023

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most relaxing atmosphere throughout the whole hotel
Stayed 1 night in May 2023

6/10 Okay

j

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

alastair, Glasgow

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic stay at Turnberry with special mention to all the staff that went out their way to look after us. Will be back again soon!
Stayed 1 night in Apr 2023

10/10 Excellent

Thomas

Stayed 1 night in Mar 2023

10/10 Excellent

David

Stayed 1 night in Feb 2023

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Had a slight issue with the heating system in the room being quite noisy, however this was retified
Stayed 2 nights in Jan 2023

2/10 Terrible

Nicola

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect in every way
Staff were amazing, so helpful and friendly. The room was beautiful and we got upgraded, but just perfect.
Stayed 1 night in Dec 2022

10/10 Excellent

Maire-Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Staff overall were very nice but we ran into a problem with management people due to a mix up with the type of room we booked and what they “upgraded us to “. We were upgraded to a two story unit with two bedrooms - one upstairs with an adjacent bath and a bedroom and living room on the main floor. We are older people and doing stairs is a problem. They were 100 percent booked the first night so we were placed in “a cottage “ which wasn’t anything special- a typical motel room and standard bath. The room was poorly appointed one no working bedside lamp and no air conditioning during a very hot spell One ceiling fan was a poor substitute. No maid service one day — for almost $600 a day. Food was good and dining room and front desk staffers were especially good at their jobs. Don’t think I would rush back. Enjoyed our time at Gleneagles much more.
Stayed 3 nights in Aug 2022

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in May 2022

6/10 Okay

Andrew, St Helens

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Plus points - Staff, without exception everytime I had to deal with a member of staff, from reception staff to housekeeping to waiters and barmen they are polite, attentive and helpful. - Location - this is just a magnificent part of the world. Most of Scotland is worthy of a visit, but the South West coast is particularly beautiful. - Hotel - The main hotel looks great in the hillside, and cottages are in a great location close to the golf courses and the beach. They are furnished to a high standard and give a real feel of luxury. There is lots to do on site, golf is amazing, walks on the beach and woods, spa and a bunch more Negatives Not many but We had a two bedroom cottage which was great but one bedroom had no wardrobes or draws so I had to live out of a suitcase, also no mirror in the room The TV resolutely refused to connect to our apple devices wirelessly despite assurances that this was possible. We had a minor ant infestation in the kitchen on the first day when we left some biscuits out on the side. These issues where minor as we spent little time inside but if we had to then they may have been more of an issue. I’m sure if we reported them the staff would have done all in their power to resolve the issues, but they are stated just for feedback. Overall a fantastic hotel in an amazing location.
Stayed 4 nights in Apr 2022
Response from Executive Office on 19 Apr 2022
Dear Andrew, Thank you so much for taking the time to send us your feedback following your most recent visit to Turnberry. Your feedback is greatly appreciated as it allows us to monitor the level of service we deliver and helps identify any areas which may require our attention, as well as create an opportunity to reward and recognize our team here at Turnberry. Please be assured that I have shared and discussed your feedback with the team. Once again thank you for choosing to stay at the resort and for reaching out to us and for allowing us the opportunity to respond. We look forward to welcoming you back sometime in the near future. Yours sincerely, Lynsey

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from Executive Office on 19 Apr 2022
Dear Judith, My sincere thanks for both choosing to stay at the resort and for taking the time to leave us a wonderful score following your visit. We very much look forward to welcoming you back in the future. Best regards Lynsey

10/10 Excellent

Colin

Stayed 1 night in Feb 2022
Response from Executive Office on 19 Apr 2022
Dear Colin, My sincere thanks for both choosing to stay at the resort and for taking the time to leave us a wonderful score following your visit. We very much look forward to welcoming you back in the future. Best regards Lynsey

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view and luxurious accommodation
Stayed 1 night in Feb 2022

8/10 Good

Angie

Stayed 1 night in Feb 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Shellby, Peterhead

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
High Quality / Impacted by Staffing Levels
Outstanding public areas and bedrooms as expected in this luxury brand. Hotel was reasonably busy. Overall we were very happy with our 2 night stay but disappointed that 2 restaurants were closef due to lack of staff. There are also a few areas in terms of attention to detail and standard of customer service that need improvement but are probably also linked to problems in staffing levels at the hotel
Stayed 2 nights in Oct 2021

8/10 Good

Sue

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and grounds. Room was well appointed. Staff are very welcoming and helpful, especially the Concierge team. Breakfast was carnage. Lots of people and very noisy.
Stayed 1 night in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This is a fantastic hotel with friendly staff. Great food in 1906. Leisure centre was amazing. Good views…on a decent day. It’s my favourite Scottish hotel.
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ANNIVERSARY
EVERYTHING about Hotel was excellent. Our room was SUPERB. Queen size bed but we could have held a dance in room as it was so spacious. Toilet area was MAGNIFICENT with walk-in shower and seperate bath--SUPERB. In bar -type restaurant most food was unknown to me. I had sirloin steak at £32 with trimmings and it was lovely -- dearest item on menu! Breakfast was typical with continental or hot buffet. I had omelette made to orger as you waited and also bacon, sausage, mushrooms, toast and a large pot of HOT coffee. ALL the staff were very nice and HELPFUL. FINALLY the CLEANLINESS throughout the complete HOTEL WAS FIRST CLASS
Stayed 2 nights in Oct 2021

6/10 Okay

Nagina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed with this beautiful hotel.
The hotel was great and view spectacular. The check in and check was excellent. The only negative there was that we arrived at the hotel a couple of hours early and the reception staff told us they would take out luggage to the room and let us know when the room was ready. But when we arrived in our room the luggage was not there. the food and service staff in general were not so good. We are both vegan and it seemed they struggled to accommodate us. We ordered a vegan club sandwich and apparently the kitchen did not have the ingredients to make the sandwich. Instead of informing us of this, instead we got a sandwich with only tomatoes and lettuce which we then had to complain about. At dinner we were serviced two small portions of veg rissotto which was not very nice and we couldn’t eat it. Try charged us for two main dishes at £44 each. We also had complain about this. All in all. Great looking hotel and location but service and food under par!!! Not sure I would eat there again even if I was staying there.
Stayed 1 night in Aug 2021

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some areas true 5 star others slipped. The spa was an area which did not live up to billing especially in a hotel remote from any other services. Other areas like courses pro shop Garry on the entrance made it truly memorable.
Stayed 6 nights in Aug 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a hotel the attention to detail is amazing and the staff are always one step ahead I will be back
Stayed 2 nights in Jul 2021

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous trump turnberry
Trump Turnberry was amazing. The room was amazing. The condition of hotel was amazing. Everything was fantastic. We played golf and that was superb too. I would recommend it to anyone. Only wish we could have stayed longer and experienced the spa.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little disappointing in the size of the King room
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality
Stayed 1 night in Jun 2021