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Western House Hotel

4.0 star property
Victorian hotel with free valet parking and 24-hour front desk

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Western House Hotel puts travelers close to Ayr Beach and Prestwick Golf Club. The Jockey Club Restaurant serves meals throughout the day with outdoor seating options. After exploring, guests can relax in the garden or warm themselves by the lobby fireplace.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Select Comfort bed
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Portable fan
Premium bedding
Select Comfort bed
Hairdryer
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Hot Tub

Luxury Suite, 1 King Bed, Hot Tub

Luxury Suite, 1 King Bed, Hot Tub

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Portable fan
Premium bedding
Select Comfort bed
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Craigie Road, Ayr, Scotland, KA8 0HA

What's nearby

  • Ayr Racecourse - 1 min walk - 0.0 km
  • Ayr Town Hall - 13 min walk - 1.2 km
  • Ayr Beach - 3 min drive - 1.7 km
  • Prestwick Golf Club - 6 min drive - 4.3 km
  • Brig O'Doon - 7 min drive - 5.2 km

Getting around

  • Ayr Station - 13 min walk
  • Glasgow (PIK-Prestwick) - 11 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tam O Shanter Bar - ‬13 min walk
  • ‪Costa Coffee - ‬13 min walk
  • ‪Harleys - ‬12 min walk
  • ‪@home - ‬14 min walk

About this property

Western House Hotel

Upscale hotel near Ayr Racecourse
Located close to Ayr Beach and Prestwick Golf Club, Western House Hotel provides a terrace, a garden and a library. The on-site Modern European cuisine fine-dining restaurant, Jockey Club Restaurant, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy perks such as:
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), a ferry terminal shuttle and an electric car charging station
  • Express check-out, express check-in and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Western House Hotel include comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Heating and portable fans
  • Hypo-allergenic bedding and Select Comfort beds
  • Bathrooms with designer toiletries and deep-soaking baths
  • 32-inch TVs with digital channels
  • Electric kettles, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: GBP 15 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jockey Club Restaurant
  • Lounge Bar

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1909
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 5.00 for children
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Western House Ayr
Western House Hotel
Western House Hotel Ayr
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Western House
Western House Hotel Ayr
Western House Hotel Ayr
Western House Hotel Hotel
Western House Hotel Hotel Ayr

Frequently asked questions

Is Western House Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Western House Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Western House Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Western House Hotel?

Checkout is at 11 AM.

Where is Western House Hotel located?

Situated near the airport, this hotel is 0.1 mi (0.1 km) from Ayr Racecourse, and within 3 mi (5 km) of Ayr Beach and Prestwick Golf Club. Robert Burns Birthplace Museum and Heads of Ayr Farm Park are also within 6 mi (10 km). Ayr Station is 13 minutes by foot and Newton-on-Ayr Station is 17 minutes.

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Reviews

Western House Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Location

9.4

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 660 out of 923 reviews
Rating 8 - Good. 187 out of 923 reviews
Rating 6 - Okay. 52 out of 923 reviews
Rating 4 - Poor. 13 out of 923 reviews
Rating 2 - Terrible. 11 out of 923 reviews

Reviews

10/10 Excellent

Marlis

Excellent spot and food. Very helpful!
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ,convenience
Stayed 1 night in Aug 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Room was in the annexe. Large and spacious but thin walls and ceiling so could hear neighbours walking around. Would be 5 stars otherwise
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly suggest

This is one o the cleanest hotels we have stayed in. The restaurant was fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely stay

I was really surprised at how lovely this hotel is. My room was delightful , all the staff in each department were excellent. I will defiantly stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Racenight 🏇

Went to the Spring Racenight, stayed overnight. A great afternoon/evening. Lovely hotel, staff friendly, food very good. Will definitely go back. Amazing time 🌟
Stayed 1 night in May 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Ayr

Very nice hotel, excellsnt service, food, and comfort. Would definitely stsy here again
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great service, touch of luxury.
Stayed 1 night in Dec 2022

10/10 Excellent

Sandra

Early check in great as we were there for a wedding. Lovely hotel room clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We’ve stayed here a few times over the years and it never disappoints and the staff are so welcoming, they are a credit to the hotel. It was a flying visit sadly, hopefully next time we can stay longer. We were upgraded on arrival which was a lovely surprise.
Stayed 1 night in Dec 2024

6/10 Okay

Alison

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were welcoming, friendly and helpful. The booking profile is very misleading. It only shows the main building, which is an attractive and classy building. I expected to be staying there. However, the hotel rooms are in 2 blocks of very poor quality and unappealing decor which I wouldn't even consider to be up to the quality of a Travelodge. The rooms were basic with stained carpet, although the bed was comfortable. My daughters were staying in a different hotel in the centre of Ayr which was absolutely beautiful and much cheaper than the Western, which I feel is overpriced for what it is.
Outside view of room block
Entrance hall
Entrance hall
Stairs to top corridor where our room was. No lift. My husband is 82 and no offer to carry suitcase up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Howden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel parking on site and spotless
Stayed 1 night in May 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, large room, kept clean every day. Good Food
Stayed 4 nights in Oct 2023

10/10 Excellent

Martin

A beautiful hotel in a lovely location, adjacent to the racecourse. Staff were friendly and helpful. The Scottish Breakfast was wonderfully cooked and beautifully presented. My only ‘complaint’ (if that’s what it is!) is that the portion presented to me may have been over generous! A wonderful experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely and the staff were very friendly. Couldn’t fault it
Stayed 3 nights in Jun 2022

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely and relaxing! Staff were very nice! Restaurant staff were great and food delicious! Would be back again
Stayed 2 nights in Jul 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was beautiful. We stayed in a courtyard room which was very nice but could do with an update. The staff were great and always helpful and polite. Would stay again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and the food is second to none

Stayed in one of the annexes just a short walk from the main hotel which overlooks Ayr racecourses. I had a king size bed all to myself and the room was nice and clean and well kept. I ate at the main restaurant and the food was excellent. They even spoilt me with a complimentary amuse bouche which was amazing! Hats off to the chef. The food bill was very reasonable as well for the quality and portion size. Would definitely stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A day at the races

Excellent stay on Ayr race day 2 January went above and beyond to accommodate around 20 of us last minute for dinner following Ben Smith (jockey) first win!! Staff were excellent. Room was clean and tidy with tea making facilities - check in was friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we were early we were made to feel welcome. Our bags were looked after as we had a walk round the town. When we returned our room was ready. I was there for a visit and a funeral and the arrangements were very good and the staff very helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

wesley hope

Liked: Amenities
Amazing staff, helped us when we misbooked at hotel. Thank you
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treat yourself.

Amazing food. Friendly and helpful staff. Everything was clean and tidy. Grounds are lovely. Highly recommended
Morning walk
Amazing food
Stayed 3 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in annex of Western House Hotel.

We enjoyed our first stay at the Western House Hotel, although the windows on our room on the ground floor of the annex faced a very unsightly building (car parking for disabled drivers is located in front). As the main building is so attractive and the grounds are excellent, we were surprised by this.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel with Friendly Staff

Lovely Hotel and Staff. Room was large and comfortable. Gardens and outside area is very well kept and stunning for photos. We had lunch in the Jockey Club restaurant which we could not fault. Stayed as we were going to Ayr Races which is literally a stone throw away through a gate and you’re there. I would definitely stay again.
Stayed 1 night in Aug 2023