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Western House Hotel

4.0 star property
Victorian hotel with free valet parking and 24-hour front desk

Photo gallery for Western House Hotel

Terrace/patio
Lobby lounge, garden views, open daily
Executive Double Room, 1 Bedroom
Fountain
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
Select Comfort bed
Premium bedding
Deep-soaking bath
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Portable fan
Select Comfort bed
Premium bedding
Deep-soaking bath
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
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About the area

Map
Craigie Road, Ayr, Scotland, KA8 0HA

What's nearby

  • Ayr Racecourse - 1 min walk - 0.0 km
  • Ayr Town Hall - 13 min walk - 1.2 km
  • Ayr Beach - 3 min drive - 1.7 km
  • Prestwick Golf Club - 6 min drive - 4.3 km
  • Brig O'Doon - 7 min drive - 5.2 km

Getting around

  • Ayr Station - 13 min walk
  • Glasgow (PIK-Prestwick) - 11 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Harley's - ‬13 min walk
  • ‪Caffè Nero - ‬13 min walk
  • ‪Costa Coffee - ‬13 min walk
  • ‪Subway - ‬11 min walk

About this property

Western House Hotel

Upscale hotel near Ayr Racecourse
Located close to Ayr Beach and Prestwick Golf Club, Western House Hotel provides a terrace, a garden and a library. The on-site Modern European cuisine fine-dining restaurant, Jockey Club Restaurant, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy perks such as:
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), a ferry terminal shuttle and an electric car charging station
  • Express check-out, express check-in and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Western House Hotel include comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Heating and portable fans
  • Hypo-allergenic bedding, Select Comfort beds and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and deep-soaking baths
  • 32-inch TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: GBP 15 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jockey Club Restaurant
  • Lounge Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1909
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 5.00 for children
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Western House Ayr
Western House Hotel
Western House Hotel Ayr
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Western House
Western House Hotel Ayr
Western House Hotel Ayr
Western House Hotel Hotel
Western House Hotel Hotel Ayr

Frequently asked questions

Is Western House Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Western House Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Western House Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Western House Hotel?

Checkout is at 11 AM.

Where is Western House Hotel located?

Situated near the airport, this hotel is 0.1 mi (0.1 km) from Ayr Racecourse, and within 3 mi (5 km) of Ayr Beach and Prestwick Golf Club. Robert Burns Birthplace Museum and Heads of Ayr Farm Park are also within 6 mi (10 km). Ayr Station is 13 minutes by foot and Newton-on-Ayr Station is 17 minutes.

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Western House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 643 out of 899 reviews
Rating 8 - Good. 183 out of 899 reviews
Rating 6 - Okay. 49 out of 899 reviews
Rating 4 - Poor. 13 out of 899 reviews
Rating 2 - Terrible. 11 out of 899 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big rooms, good location, breakfast and surrounding area of the hotel was really pretty too
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked this hotel. The staff were very friendly and helpful and the room was spacious and comfortable. Restaurant was lovely with a great menu. A really good hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds room were amazing and spacious
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent and the hotel is well kept with everything you need.
Stayed 1 night in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry verry nice setting of the Hotel. Friendly staff and the room was big enough and everything in it what you need. Breakfast was verry nice and enough choices. Verry nice place to stay.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Second time to stay here Nice hotel Good price Breakfast is exceptional
Stayed 2 nights in Mar 2025

6/10 Okay

William

Liked: Cleanliness, amenities
Main hotel are was fine but annexes were not so appealing
Stayed 1 night in Jun 2025

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities
Check in was easy and the room is really nice. All staff involved have been wonderful and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Western House Hotel. We were in the main building which was stunning. Beautiful spacious room, comfy bed. Staff excellent and food very good. We'll definitely be back. Thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

On arrival met by very friendly and helpful staff. Obviously great location for Ayr race course. Food was very nice and good breakfast choices.
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly suggest

This is one o the cleanest hotels we have stayed in. The restaurant was fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Very large rooms bed so comfortable great sleep. Very friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Fraser Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in May 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely stay

I was really surprised at how lovely this hotel is. My room was delightful , all the staff in each department were excellent. I will defiantly stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed over a busy weekend of Horse Racing, with Ayr Racecourse directly accessible. Stayed within the hotel, as opposed to the courtyard. Big room, bug bathroom, had a substantial breakfast and chose to dine on the Friday night. Found the dining experience to be excellent. Staff are top notch too, very friendly with nothing too much trouble for the team. Top marks
Stayed 2 nights in Jun 2025

6/10 Okay

Alison

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were welcoming, friendly and helpful. The booking profile is very misleading. It only shows the main building, which is an attractive and classy building. I expected to be staying there. However, the hotel rooms are in 2 blocks of very poor quality and unappealing decor which I wouldn't even consider to be up to the quality of a Travelodge. The rooms were basic with stained carpet, although the bed was comfortable. My daughters were staying in a different hotel in the centre of Ayr which was absolutely beautiful and much cheaper than the Western, which I feel is overpriced for what it is.
Outside view of room block
Entrance hall
Entrance hall
Stairs to top corridor where our room was. No lift. My husband is 82 and no offer to carry suitcase up.
Stayed 2 nights in Jul 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

Lovely place, good quality. Just two points 1) signage in car park and to reception needs to be improved 2) breakfast was slow coming, and if delay was due to kitchen being busy it would have been nice to know as we felt as if forgotten
Stayed 1 night in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent. The outside of the building within the rooms in it seemed a bit rundown, but the actual rooms were newly updated and very clean and spacious. There were lovely towels and a robe and slippers. The bed was very comfortable. There was a kettle with coffee and tea and shortbread cookies at the bedside. The staff were incredibly friendly and helpful, I was very impressed and highly recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Racenight 🏇

Went to the Spring Racenight, stayed overnight. A great afternoon/evening. Lovely hotel, staff friendly, food very good. Will definitely go back. Amazing time 🌟
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole set up was both welcoming and very professional. The Western House Hotel was the last stop on our 7-night stay and was the best of our experiences. I would highly recommend this property
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place.
Stayed 1 night in Nov 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities
Have stayed many times at this hotel, but there is a worrying trend of getting rid of baths in rooms and installing showers, a lot of people love s bath !
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place for us to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay at.

Very nice hotel would recommend.
Stayed 1 night in Apr 2024