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El Encanto Hotel & Cafetería

4.0 star property
Guests sip coffee surrounded by historic charm at this Ávila Old Town hotel, where attentive staff provide expert concierge services for discovering local treasures

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El Encanto Hotel & Cafetería welcomes travelers to Ávila's Old Town. Relax with a coffee in the café or browse the library. The upscale property is praised for helpful staff and practical amenities like dry cleaning/laundry, luggage storage, and tour/ticket assistance.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Bar
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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 9 per person
  • Self-parking fee: EUR 12 per night
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is El Encanto Hotel & Cafetería pet-friendly?

No, only service animals are welcome at the property.

How much is parking at El Encanto Hotel & Cafetería?

Self-parking is available for EUR 12 per night.

What time is check-in at El Encanto Hotel & Cafetería?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at El Encanto Hotel & Cafetería?

Checkout is at noon.

Where is El Encanto Hotel & Cafetería located?

Located in Old Town of Ávila, this hotel is steps away from Ávila Cathedral, Ávila City Hall and Capilla de Mosen Rubi. Plaza Mercado Chico and Puerta de los Leales are just steps away. Ávila Station is 17 minutes by foot and Avila (AVS-Avila Train Station) is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

9.2

Cleanliness

9.2

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 16 out of 33 reviews
Rating 8 - Good. 8 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

Reviews

Verified

10/10 Excellent

Víctor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El Encanto es el nombre que se merece. 😍

Fantástico hotel. Limpio, nuevo, bonito, perfectamente ubicado y con un personal muy atento, educado y amable. Ya lo hemos recomendado a mucha gente. Ideal.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Nicusor Vladut

Liked: Cleanliness, staff & service
Disliked: Room comfort

Estancia

La habitación y el personal muy bien. Pero se escucha todo por la noche y la almohada y el colchón malisimos, teniendo en cuenta que en las fechas que he ido yo va mucha gente a examinarse de las pruebas físicas al cnp levantarse con dolor de espalda no es lo más óptimo. Deberían cambiar eso ya que yo no volveré a ese hotel.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

José alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merece la pena conocerlo. Una rehabilitación ealizada con un gusto exquisito. La atención de su dueño inmejorable.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Poca amabilidad en la Recepción con las maletas: algo impropio en un hotel de 4 estrellas. El servicio alternativo al desayuno algo caro.
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Habitación Deluxe doble: Es una habitaciín que da a un patio pequeño interior, sin posibilidad de abrir las ventanas ya que era un primer piso y desde el mismo patio que lo usan como terraza de la cafeteria, te estaban viendo. Teniamos que estar con la cortina bajada hasta abajo del todo. Les pedimos si nos podian cambiar de habitación y nos dijeron que no. Bueno pues por la noche, salimos y llegamos a las 02::00 de la madrugada porque veniamos del concierto de Musicos en la Naturaleza. El hotel estaba completo por este concierto. Llegamos y la puerta del hotel estaba cerrada. Llamamos al timbre y al teléfono del hotel y nada que no nos abrian. Así llegaron más parejas hasta juntarnos 10 personas en la puerta del hotel, en la calle. Todos veniamos con la pulsera del mismo concierto de Hoyos del Espino. Llamamos incluso a la policia local pensando que a la persona de recepción le podria haber ocurrido algo. La policia no se presentó, parecia como que esto ya habia ocurrido más veces. El buen seños de recpción que parece ser que es el propietario del hotel, se habia dormido y no escuchaba ni el timbre ni el telefono. Nos tuvo en la calle desde las 02:00 a las 02:45. Ni siquiera se disculpó.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El nombre "El encanto" corresponde muy bien a las características de este hotel. El hotel está situado en una antigua sinagoga renovada con gusto y buen hacer y su ubicación en una calle tranquila pero al lado de la catedral es inmejorable. El servicio muy amable. Si los precios se mantienen, regresaremos a este hotel cada vez que vayamos a Ávila.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en general bien, comodidad, limpieza y amabilidad del personal
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

José

Disliked: Staff & service
Habitación muy oscura por dar a patio. Si no se bajan las persianas hay poca intimidad. Pedí al recepcionista dejar coche en garaje hasta después de comer a lo que contestó que me tenía que cobrar otros 12€. Hay que decir que en el garaje solo había 2 coches, no era día de alta ocupación.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo centrico, tranquilo y la habitacion y cama amplias
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
He estado muy poco pero todo fue bien ...............
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel reformado con mucho gusto, excelente ubicación y buena atención, en especial la recepcionista de la tarde! Orientando en todo lo necesario!! Recomendable!!
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

No good experience with the personal

No good experience with the personal. No flexibility with the check out and the hotel was empty.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casona antiguo con ambiente moderno y cálido

Un hotel confortable, con gusto, ambiente intimo y muy bien ubicado junto a la catedral. El personal super atento a todo. Las camas cómodas. El desayuno no lo tomamos pero tenía muy buena pinta.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente situación y excelente trato hotel precioso y prácticamente nuevo
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Antonio Nadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente opçao na cidade das muralhas

Tudo muito limpo. O quarto era bom. A entrada do prédio não condiz com seu interior. Surpresa agradável. Staff no geral atencioso. Recomendamos.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ideal en en centro de Avila y cerca academia

Me gustó porque está cerca de la academia de policía,ideal para quien tenga que realizar allí las pruebas o visitar a quienes estén ya dentro. Me gustó principalmente porque el servicio de desayuno abría a las 8 pero como eramos bastantes los que estabamos para realizar las pruebas nos proporcionaron el desayuno una hora antes. Estupendo.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy céntrico , moderno y bonito! Muy recomendable para pasar un fin de semana en el centro de Ávila y disfrutar del ambiente dentro de la muralla!
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular a mrnos de 100m de la,catedral y la pza
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Hotel nuevo pero estancias muy pequeñas

La habitación abuhardillada y muy pequeña con un baño minúsculo. El parking a 2 calles de distancia del hotel y caro para lo que ofrece yo le quitaría una estrella
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

Simplemente perfecto
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo

Hotel cómodo y muy bien situado. No obstante, la primera noche fue un poco calurosa, pues no podíamos abrir la ventana
Stayed 2 nights in Jun 2018
Verified

8/10 Good

JOSE DIEGO

Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Antonio

Liked: Cleanliness
Stayed 1 night in Aug 2019